Michael J's Body Shop Elite Gish

4.9 (1,658reviews)
98%
1420 N 4th St,  San Jose,  CA  95112
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In operation 42 years.

With over 40 years of trusted service, Michael J’s Body Shop is a family-owned collision repair center proudly serving Silicon Valley since 1982. We’re one of only two Toyota Certified shops in the greater San Jose area and are also certified by Honda, Acura, Ford, Chrysler, Dodge, Fiat, Jeep, Ram, Hyundai, Kia, Subaru, Nissan, Infiniti, and Alfa Romeo. Our 25,000 sq. ft. state-of-the-art facility is equipped with the latest OEM-approved tools and technology to ensure safe, accurate repairs. Backed by a team of highly trained technicians and dedicated service advisors, we deliver exceptional craftsmanship, fast turnaround times, and personalized customer care. Michael J’s combines the personal touch of a family-run business with the capabilities of a leading-edge collision center. Come see why hundreds of drivers trust us each month.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:30 am - 1:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Scion
Subaru
Toyota
Call
Email

Reviews (1,658)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many noting that their vehicles were returned looking brand new. The repair work is frequently described as professional, flawless, and exceeding expectations. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also value the shop's coordination with insurance companies and rental car services, making the overall experience smooth and stress-free. A few customers noted areas for improvement, including clearer upfront communication about repair timelines, availability of Spanish-speaking staff, and more consistent follow-up after repairs are completed.
AI-Generated from reviews written in the last 12 months
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"... the end. The texts on the progress were helpful. The repair was done professionally. The office staff was very friendly. My car looked brand new when I ..." Read more
"Customer service gets NO BETTER! They treated me like family and updated me throughout the process. The ..." Read more
"Great customer service, great quality of work highly recommended 10 out of 10"
"Michael Js did a fantastic job on the repairs. Its as if the vehicle was never involved in an incident."
"My car was returned to me in a better condition than it was before the accident."
"I couldnt believe how fast they finished the work it was ready a few days before the estimated pick up date."
"My vehicle was ready exactly when I was told it would be ready."
"My car was finished 3 days prior to the anticipated finish date."
"Got pushed by 3 days or so"
"Right on time! Only two days!"
"The communication was outstanding. I got a text message every day with a link to follow what was going on with my car every day he communicated ..." Read more
"... felt the original component was flawless; however, I have been waiting a week now and still haven't heard back from him. It seems that the moment I settled ..." Read more
"... shop personnel were not immediately available and did not provide clear answers to me." Read more
"They were very friendly and professional, and kept me updated daily on the progress of the repairs."
"... recommend this shop to a friend for family member. The communication was top notch and they returned my car as good as new." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service! I would definitely recommend to friends.

Customer Service

Very friendly and provided good service, I am very happy with the repair on my Lexus ES350 2017

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I rated it an 8 because the front window had streaks

Customer Service

Polite

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would definitely recommend them to my friends.

Repair Quality

Friendly and efficient.

Customer Service

The service felt personal.

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My second time here, and my opinion still stands: Michael J’s has done a marvelous job! From the estimator to the technician to the receptionist. The process was simple, communication was clear, and the trust still exists. Thank you again for making this process a non stressful one.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Despite the difficulty with my car repair, the end result was perfection. Truly professional. Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

However, we are still waiting on one cosmetic part and will need to return for final repair.

Customer Service

Great service and understood my requirements

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I' ve been recommending them for years now.

Repair Quality

Quality is EXCELLENT!

Customer Service

On time and looks brand new.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I was very pleased with the whole process. The work done was excellent and my vehicle looked like new when I picked it up

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had the most wonderful experience!😁 Amazingly nice. Professional, efficient staff. I am very satisfied, I totally would recommend them.

Customer Service

Very satisfying

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The shop does fantastic work! We are repeat customers (unfortunately) but you have made the process easy. Office is friendly and helpful! Thank you Keagan for keeping us in the loop!

Likely to Recommend

I have in the past and will continue

Repair Quality

As a repeat customer, I always appreciate the excellent service I receive.

Customer Service

Excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This was my second time at Michael J's. Both times have been seamless and totally professional!

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