Michael J's Body Shop Elite Gish

4.9 (1,706reviews)
98%
1420 N 4th St,  San Jose,  CA  95112
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Shop AssistantSparkles

In operation 42 years.

With over 40 years of trusted service, Michael J’s Body Shop is a family-owned collision repair center proudly serving Silicon Valley since 1982. We’re one of only two Toyota Certified shops in the greater San Jose area and are also certified by Honda, Acura, Ford, Chrysler, Dodge, Fiat, Jeep, Ram, Hyundai, Kia, Subaru, Nissan, Infiniti, and Alfa Romeo. Our 25,000 sq. ft. state-of-the-art facility is equipped with the latest OEM-approved tools and technology to ensure safe, accurate repairs. Backed by a team of highly trained technicians and dedicated service advisors, we deliver exceptional craftsmanship, fast turnaround times, and personalized customer care. Michael J’s combines the personal touch of a family-run business with the capabilities of a leading-edge collision center. Come see why hundreds of drivers trust us each month.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:30 am - 1:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM Basic
Honda
Hyundai
I-Car
Jeep
Kia
Lexus Authorized
Nissan
Ram
Scion
Subaru
Toyota

Reviews (1,706)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting their vehicles were returned looking brand new or better than before. The repair work is frequently described as professional, flawless, and exceeding expectations. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also appreciate the friendly, knowledgeable, and courteous staff, as well as thoughtful extras like interior and exterior cleaning. A few customers noted areas for improvement, including inconsistent status updates, occasional delays, and a desire for Spanish-speaking staff, all reflecting direct customer feedback.
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"... the end. The texts on the progress were helpful. The repair was done professionally. The office staff was very friendly. My car looked brand new when I picked it up. I would ..." Read more
"Customer service gets NO BETTER! They treated me like family and updated me throughout the process. The BEST EVER!"
"Michael Js did a fantastic job on the repairs. Its as if the vehicle was never involved in an incident."
"My car was returned to me in a better condition than it was before the accident."
"... our vehicles. They are organized in the office and the work is done to the highest workmanship. They obviously have real pride in their work; not ..." Read more
"I couldnt believe how fast they finished the work it was ready a few days before the estimated pick ..." Read more
"My vehicle was ready exactly when I was told it would be ready."
"... came-in in the morning, dropped off the car, and they had the work done before 4 PM. The car was as good as new. Wow! Id say: dont go anywhere else. My experience ..." Read more
"Our repair took an incredible 3 days! From start to finish. Promised on Wednesday, delivered Wednesday"
"... few parts including my brake light and bumper and I still had my truck back and totally fixed in two days! I highly recommend this body shop and will be going ..." Read more
"The communication was outstanding. I got a text message every day with a link to follow what was going on with my car every day he communicated with me with ..." Read more
"The team was very communicative, constantly providing status updates via email and text. I appreciate how transparent they were on the repairs ..." Read more
"... 4,5pm, however, no other status update close to 4pm. I had to make several calls also expected someone to call back as was told but wasn't until I called again." Read more
"I had to call a few times to check on the repair status."
"... still haven't heard back from him. It seems that the moment I settled the final bill, all lines of communication were cut off immediately. Thank you for your concern for your ..." Read more

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Excellent service

My Experience

I was clearly informed on what was needed.Proof of damage was provided openly through pictures and physical parts. Keaton kept me updated on completion schedule without asking. Satisfied indeed.

Likely to Recommend

Always have recommended

Repair Quality

This is like the third time I take cars in for work, when I have had mishaps. Always great service and great work. They kept me updated at all times an sent me pictures when I had questions. My car is back to brand new and no problems with insurance. I recommend them highly.

Customer Service

Excellent

Returned Clean

Likely to Recommend

Only Auto Body Shop I trust!

Repair Quality

My car looked brand new. They matched the paint on point!

Customer Service

This is the only Auto Body Shop that I trust. They're professional and do excellent work. They took extreme care of my car.

My Experience

The shop is clean, the job was done correctly, and everyone was kind and professional.

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Repair Quality

Customer Service

Returned Clean

My Experience

Thankyou

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Repair Quality

Great job; car looks back to new

Customer Service

Returned Clean

My Experience

My Experience

Appreciate such a great job so quickly

Likely to Recommend

Repair Quality

Very happy with how quick my car was repaired and the quality

Customer Service

Everyone was very nice

Returned Clean

Likely to Recommend

I’ll be advising everyone I know that Michael J’s is the place for their repairs.

Repair Quality

I’m telling you, the car looks better than new!

Customer Service

By far and away, the best body shop experience I’ve ever had. The crew at Michael J’s are incredible. Very friendly, understanding, and professional. Everyone I interacted with was kind and competent. Excellent communication every step of the way, and the car genuinely looks better than the day I drove it off the lot. I wouldn’t go so far as to say I’m looking forward to my next accident, but in the event, I definitely know where I’ll be taking my baby. I cannot overstate how pleased we are with the service we received at Michael J’s.

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Repair Quality

The service that you guys gave us was amazing. Great attitude and great job. Everyone was very kinda and informative. 10/10 !!

Customer Service

Great customer service!

Returned Clean

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Repair Quality

Customer Service

Perfection! Awesome staff!

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Repair Quality

Good service

Customer Service

Returned Clean

My Experience

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Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service. Excellent workmanship. Will definitely recommend.

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Repair Quality

Customer Service

My Experience

Work well done!! Thanks!

Likely to Recommend

Yes I will recommend to any body

Repair Quality

People very professional and the lady at the front very nice. They did a good job

Customer Service

Very good

Returned Clean