Mid Island Collision Centers CP

4.9 (802reviews)
245 Glen Cove Road,  Carle Place,  NY  11514
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In operation 69 years, 6 years at this location.

Mid Island Collision Centers have been operating since 1957, providing the best OEM Certified collision repairs, serving the tri-state area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Check
Languages
  • Spanish
  • German
  • Arabic
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
BMW
Cadillac CT6
Chrysler
Dodge
Fiat
GM Basic
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jaguar
Jeep
Kia
Land Rover
Lexus Authorized
Mercedes-Benz
Mercedes-Benz Elite
Nissan
Ram
Call
Email

Reviews (802)

Customers say
Overall Customer Satisfaction
Customers consistently praise Mid Island Collision for outstanding service quality, with many noting their vehicles were returned looking brand new or in showroom condition. The team is widely recognized as professional, courteous, and highly skilled in craftsmanship. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. While the vast majority of experiences are overwhelmingly positive, a few customers noted repairs taking longer than expected and isolated concerns about readiness notifications, reflecting areas customers themselves have flagged for improvement.
AI-Generated from reviews written in the last 12 months
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"... contact, every part of the process went very smoothly. The end result was beyond expectations. They stayed in contact with me as the car moved along ..." Read more
"The craftsmanship and care taken by the team at Mid Island Collision the second to none, its the only place Ive ever bring ..." Read more
"... only did Mid Island collision do the repair work but left the car inside and out looking sparkling new. Thank you all at Mid Island Collision." Read more
"... tier. Great communication during the process and the final product did not disappoint. Im a repeat customer and would recommend Mid Island ..." Read more
"... car for over a month, charged my insurance 30k and returned my car with big scratch on the inside mirror and scratches on the rims. The worse service ever." Read more
"Everyone is so easy to work with. The text updates are great - I never had to call for an update on the status of the repair."
"My car looks BRAND NEW! Communication was excellent at every stage of the repair"
"... Collision crew is attentive, courteous, and professional. They kept me updated throughout the process and attended to every need. Great work!" Read more
"Better communication during process. You used to text updates."
"Highly reliable staff. Great on communication and updates. Efficient work with customer and insurance company. ..." Read more

My Experience

Car looks beautiful ! Thank you for an amazing rebuild ! Everyone there was very helpful, thorough and highly organized ! Much appreciated

My Experience

I genuinely appreciated the concierge support from intake to helping coordinate with my insurance company, scheduling a pick up from Enterprise and scheduling annual servicing with BMW Rallye on my behalf. The process was extremely smooth and greatly appreciated.

My Experience

The best shop around as far as customer service and work 😊Thank you

My Experience

My Experience

Yes, 100% satisfied. Greg is wonderful. He keeps me informed which is what is most important.

My Experience

My Experience

The entire staff was courteous and kept me updated on each stage of my repairs.

My Experience

Everyone at Mid Island Carle Place is professional and working hard to fix your vehicle. Everyone. Greg Sbrocchi was fantastic throughout the process. The car looks great and the car also was returned super clean inside and out and rarely does any shop do that. They really car about customer service. Just a great place to get your vehicle repaired. Highly recommend.

My Experience

Picked up today! A lot sooner than expected! Always updated. Car looks great! I’m sure the workmanship is great! Also assured if anything to call!

My Experience

They did great job

My Experience

Repairs were done promptly and I was always made aware of where my car was in the repair process. Easy to obtain a rental car.

My Experience

I am very pleased with the results!

My Experience

Great Customer Service

My Experience

My Experience

My Experience

Absolutely wonderful staff. Thank you all for your support.

My Experience

Satisfied after discussion about discussion and further corrections made due to Emile’s intervention Thank you Emile

My Experience

Nothing but accolades!

My Experience

My car looks BRAND NEW! Communication was excellent at every stage of the repair

My Experience

My car looks great, and the workmanship was superb. My only complaint is how long it took to get some of the parts…

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