Mid Island Collision Centers CP

4.8 (779reviews)
245 Glen Cove Road,  Carle Place,  NY  11514
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In operation 69 years, 6 years at this location.

Mid Island Collision Centers have been operating since 1957, providing the best OEM Certified collision repairs, serving the tri-state area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Check
Languages
  • Spanish
  • German
  • Arabic
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
BMW
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jaguar
Jeep
Kia
Land Rover
Lexus Authorized
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Ram
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Email

Reviews (779)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as restoring vehicles to like-new or showroom condition. The team is widely recognized for its professionalism, friendliness, and dedication to going above and beyond. Communication stands out as a key strength, with many customers appreciating regular text and phone updates throughout the repair process. While the vast majority of feedback is overwhelmingly positive, some customers noted that repair timelines ran longer than expected, and a few mentioned wanting more proactive communication mid-process. These observations come directly from customer comments and reflect opportunities the shop may consider. Overall, customers express high satisfaction and loyalty, with many noting they would return and recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... contact, every part of the process went very smoothly. The end result was beyond expectations. They stayed in contact with me as the car moved along ..." Read more
"... car for over a month, charged my insurance 30k and returned my car with big scratch on the inside mirror and scratches on the rims. The worse service ever." Read more
"... tier. Great communication during the process and the final product did not disappoint. Im a repeat customer and would recommend Mid Island ..." Read more
"The craftsmanship and care taken by the team at Mid Island Collision the second to none, its the only place ..." Read more
"... course it was only 2 weeks old when it was damaged. Repair cannot be distinguished from rest of car. 10 out of 10!" Read more
"... with my Audi. What really stood out the most was the up to date text messages I received about the status of my vehicle. Thank you!" Read more
"Better communication during process. You used to text updates."
"... clue what was happening. It was a long process and better communications would help ease the anxiety." Read more
"Highly reliable staff. Great on communication and updates. Efficient work with customer and insurance company. ..." Read more
"... thoroughly satisfied with the repair experience. I was continually updated via text. When we take our car to Mid Island Collision we know ..." Read more

My Experience

Excellent service after receiving the car it was immaculately cleaned. Look like it was brand new. I recommend Mid Island collision anyone in need of repair and bodywork. Excellent job.

My Experience

All was good from Initial contact through pick up. Car looks great… everyone was polite… I am pleased. Thank you.

My Experience

Very efficient process. I appreciated the text alerts on the status of the repair. Well done.

My Experience

My Experience

Mid Island Collision delivers uncompromising, top-tier quality. While the repair took a little longer than initially expected, the flawless craftsmanship made the wait well worth it. If you prioritize perfection and getting your vehicle repaired the right way, this is the shop to trust. Outstanding quality, exceptional workmanship, and professional service. My deepest appreciation to the whole team, and especially to Greg Sbrocchi, Mid Island Collision Center

My Experience

Everyone is so easy to work with. The text updates are great - I never had to call for an update on the status of the repair.

My Experience

Emil Perez was very nice and precise

My Experience

Greg was great and so was the whole team at Mid Island. Highly recommend them

My Experience

My Experience

Wonderful work My car looked brand new

My Experience

advised vehicle was ready to pick up.... returned loaner went to shop paid deductible and then advised car not ready, disappointing and frustrating. Apologies accepted but blew up our afternoon.

My Experience

Prompt review & filing of claim for repairs & services were efficiently performed and car returned looking great

My Experience

Thank you, keep up the good work!

My Experience

Helpfull

My Experience

The Mid Island team took very good care of my car and made sure that it came out perfect. Thank you for a job well done.

My Experience

Emil and Brian at Mid Island Collision are the best. True professionals.

My Experience

You guys do the most amazing work and Greg is always there for me when (unfortunately) needed.

My Experience

Work done well!

My Experience

Emil was a pleasure to deal with. Car looks beautiful! Thank you

My Experience

Great communication throughout the process

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