Midwest Collision Inc

5.0 (246reviews)
100%
3819 Kenyon Blvd,  Faribault,  MN  55021

Established in 1985 Owner operator with 2 employees. We are a home town small business and really care about are customers. My goal as owner operator is that ever one of my customers feel a sense of security when they drop their car off for repairs. I feel that besides your house your vehicle is your next biggest investment. We are equipped with a spray bake paint booth that bakes your paint on your vehicle just like the factory we also use PPG Envirobase paint just like they use at the factory it's environmentally friendly.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (246)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than factory condition upon return. The team receives strong recognition for excellent customer service, described as friendly, professional, and down-to-earth. Communication is frequently highlighted as a strength, with customers appreciating timely updates via calls and texts throughout the repair process. Timeliness is another standout, with several customers noting repairs were completed ahead of schedule. The availability of loaner vehicles is a valued convenience mentioned by multiple customers. A few customers noted minor concerns around pricing transparency and communication timing, reflecting areas where customers feel there is room to grow.
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"Bumper repair looks great, perfectly aligned, probably better than factory. Job very well done.Tthank you"
"Excellent service, fantastic repair work, fast completion.."
"Great communication. Repaired done in only two days with excellent workmanship!"
"Amazing work and customer service!"
"Midwest collision did an excellent t job of repairing damaged vehicle by going on the extra step of detailing the vehicle ..." Read more
"Finished a day earlier than expected!"
"Before scheduled."
"Actually early"
"Repairs done quickly and well done."
"Top of the line craftsmanship and very timely done.Professional and down-to-earth communication. Nice that he has ..." Read more
"Kept in touch either by calling or texting whichever I preferred."
"Kept me very well informed via text and call"
"Communication was great. The experience was easy and painless, and the car looks better than ever!"
"Great customer service. They kept me informed with updates on the progress of my car. 100% recommended."
"There was a delay but that was communicated well"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied, they went above and beyond.! After doing an amazing job fixing the hail damage.Clean my vehicle and realize there were bolts missing in the sun roof , they went out of their way to replace them. Thank you for taking care of me and my car.

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Repair Quality

Customer Service

Very professional and clean establishment. Very nice job! You would never know my car was caught in a hail storm. My car was clean outside and inside. Bonus they noticed loose/missing bolts and replaced them in the sunroof. I am Very appreciative thank you!

Returned Clean

My Experience

Everything went great from beginning to end. Very convenient experience. Thank You Midwest Collision!!!!!!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Our go to repair shop!

Repair Quality

Amazing work and customer service!

Customer Service

I0 out of 10!

Returned Clean

My Experience

Outstanding work on our repairs. The Vehicle looks like it came off the showroom floor.

My Experience

They do a good job , it was done when they said it would be , they gave me a loaner car , and also they have such a great attitude and are pleasant to work with.

My Experience

Thanks Bob for taking care of Jackie's car. She is very happy. In and out. Thanks again.

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Repair Quality

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Always professional with high quality work

Customer Service

Front desk personnel are very professional

Returned Clean

My Experience

I love being able to walk in and just the feeling of home. They take the time to answer questions and you dont feel rushed.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Always great to work with

Customer Service

Returned Clean

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Repair Quality

Great communication. Repaired done in only two days with excellent workmanship!

Customer Service

Returned Clean

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I would absolutely recommend them to everyone!

Repair Quality

Repairs were awesome. I wasn't sure what to expect, but it looked brand new again

Customer Service

Always got right back to me if I had questions

Returned Clean

My Experience

Bob and his team are always accommodating. They update me on the progress of my repairs. I have been a customer for awhile and will recommend Midwest Collision to everybody!! Thanks Bob!

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Repair Quality

Another great experience with Bob and his team.

Customer Service

The Best!!

Returned Clean

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Repair Quality

Great work

Customer Service

Awesome job

Returned Clean

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Repair Quality

great work

Customer Service

Returned Clean