CARSTAR Northfield Auto Body

4.9 (1,893reviews)
98%
1802 Cannon Road,  Northfield,  MN  55057
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Shop AssistantSparkles

In operation 50 years, 28 years at this location.

Carstar Northfield Auto Body is now part of the Minor Details Automotive Group. Minor Details Automotive Group was a creation from Jason And Erika Zerwas and we continue to serve MN with a family owned and locally operated company. Adding the Carstar Brand gives us the opportunity to serve our customers better with national recognition within the Auto Body/Collision Industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,893)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles were restored to like-new or showroom condition. The team receives high marks for professionalism, friendliness, and genuine care. Regular text and phone updates throughout the repair process are frequently highlighted as a standout feature. Many customers were pleasantly surprised when repairs were completed ahead of schedule. The complimentary interior and exterior cleaning was an unexpected bonus appreciated by many. A few customers noted occasional delays, unclear cost changes, or minor finishing issues, but these were largely offset by proactive communication and staff responsiveness. Overall, customers express strong satisfaction and willingness to recommend the shop.
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"... process, finished the job ahead of schedule, and the area of repair looks the same now as it did when my SUV was brand new. The entire staff was professional and courteous ..." Read more
"CarStar somehow repaired my car to look as though it had just come off the showroom floor. There is no indication of any damage at all."
"... car back, it honestly looked like it was brand new. The quality of the repair exceeded my expectations, and they even took the time to clean the inside ..." Read more
"The repair was excellent! No signs of the dent and the paint matched exactly!"
"Some panels in the ceiling are still loose, and cables are popping out. Some noises are coming from inside the door as well, ..." Read more
"Communication was spot on! I was never left feeling out of the loop, and all my questions were answered promptly."
"... job is something every company should strive for. The transparency that you guys have through the process made everything way easier. You took care of all the questions and got everything ..." Read more
"Their communication was great and letting me know if there was gonna be any delays and when I could pick it up."
"They kept us informed of everything that was happening. They noticed another dent and contacted the insurance ..." Read more
"Electronic messages were either delayed or too early and confusing. Car wasn't actually ready for pickup."

Likely to Recommend

Repair Quality

CARSTAR is the only place I will bring my vehicle. Excellent customer service and I trust the work they do to be the best!

Customer Service

Always kind and welcoming!

Likely to Recommend

Repair Quality

My car looks wonderful !! It was done in a timely manner

Customer Service

Very good communication

Returned Clean

Likely to Recommend

Repair Quality

Did what they said they would do and the repair was timely.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Completer very promptly. Have not yet thoroughly examined the repair…assume it’s well done

Customer Service

Likely to Recommend

Repair Quality

Very Professional & friendly, told when my truck would arrive and be done.. they were one day early

Customer Service

Happy to see and help customers

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service

Likely to Recommend

100% all the way around

Repair Quality

Professional, timely, good pricing, quick service, very respectful of my needs

Customer Service

Excellent customer service - professional, respectful and timely

Returned Clean

My Experience

Fantastic! Loved how you kept in touch along the way and fixed it up so no trace of the scrapes remained. Good as new! Thanks so much!

Likely to Recommend

Have already told people about the good service.

Repair Quality

Excellent work.

Customer Service

Very professional and also kind and understanding.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

April is the best!

Returned Clean

My Experience

My Experience

Work was thorough and professional.

Likely to Recommend

Repair Quality

What was gone was done well.

Customer Service

Even small items are being done.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Quick - efficient and thorough! Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Did an awesome job! Thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I could not believe how fast the turn around time was. The quality of fit and finish is excellent. The people at the shop really know their work and they listened to your concerns.

Customer Service

Very friendly. Answered all questions and concerns.

Returned Clean

Likely to Recommend

Repair Quality

A perfect repair !100%pleased

Customer Service

Returned Clean

My Experience

I am extremely happy with the repair work on my vehicle. When I got my car back, it honestly looked like it was brand new. The quality of the repair exceeded my expectations, and they even took the time to clean the inside of my car, which was such a thoughtful touch. The customer service was excellent from start to finish. Everyone was kind and professional, and the person I worked with had great communication. He kept me updated throughout the entire process with text messages, so I always knew what was going on. I truly appreciate the care and attention they put into both my vehicle and their customers. I would definitely recommend CARSTAR Northfield to anyone who needs repairs. Thank you for such a wonderful experience!

Likely to Recommend

Repair Quality

10/10! I’m extremely satisfied with the repair. My car looks like new again, and I was very impressed with the quality of the work.

Customer Service

Everyone was very friendly and professional. Communication was great, and I really appreciated being kept updated throughout the entire repair process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service