CARSTAR Northfield Auto Body
1802 Cannon Road,
Northfield,
MN
55057
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 50 years, 28 years at this location.
Carstar Northfield Auto Body is now part of the Minor Details Automotive Group. Minor Details Automotive Group was a creation from Jason And Erika Zerwas and we continue to serve MN with a family owned and locally operated company. Adding the Carstar Brand gives us the opportunity to serve our customers better with national recognition within the Auto Body/Collision Industry.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles were restored to like-new or showroom condition. The team receives high marks for professionalism, friendliness, and genuine care. Regular text and phone updates throughout the repair process are frequently highlighted as a standout feature. Many customers were pleasantly surprised when their vehicles were completed ahead of schedule. The complimentary interior and exterior cleaning was an unexpected bonus appreciated by many. A few customers noted areas for improvement directly from their experience, including occasional delays without proactive explanation, some interior panels not being properly reassembled, and isolated instances where communication via automated texts was inconsistent or confusing. Overall, the vast majority of customers express strong satisfaction and enthusiastically recommend the shop.
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Service Quality
"... process, finished the job ahead of schedule, and the area of repair looks the same now as it did when my SUV was brand new. The entire staff was professional and courteous ..."
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"CarStar somehow repaired my car to look as though it had just come off the showroom floor. There is no indication of any damage at all."
"... car back, it honestly looked like it was brand new. The quality of the repair exceeded my expectations, and they even took the time to clean the inside ..."
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"... could not believe how fast the turn around time was. The quality of fit and finish is excellent. The people at the shop really know their work and ..."
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"Excellent in all areas of workmanship."
"You repaired it in record time as I waited and the cost was lower than the quote! It is so great to have such a quality car repair company in our community."
"It was ready a couple days ahead of time."
"It was aready a day after the probable expected date, but they were clear that might happen. I understood ..."
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"... promised, but the estimate said it should take 4-5 days. It took 7 days without any mentioned reason."
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"... additional issues are detected as a repair goes along, but I was without my car for more than 2 weeks which is unreasonable for any repair."
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"Communication was spot on! I was never left feeling out of the loop, and all my questions were answered promptly."
"... job is something every company should strive for. The transparency that you guys have through the process made everything way easier. You took care of all the questions and got everything ..."
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"They kept us informed of everything that was happening. They noticed another dent and contacted the insurance ..."
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"Really appreciated the text updates on the progress of my vehicle."
"Electronic messages were either delayed or too early and confusing. Car wasn't actually ready for pickup."
Kent
(GMC owner)
reviewed 10/23/26
My Experience - 5.0/5.0 -
On time as promised and walked me through the repairs. Thank you!
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Kristi
(Lincoln owner)
reviewed 10/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They took care of getting me my car rental connection. Made it easy.
Returned Clean
Kara
(Subaru owner)
reviewed 10/23/26
My Experience - 5.0/5.0 -
Easy process, and communicated along the way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Anthony
(Tesla owner)
reviewed 10/22/26
My Experience - 5.0/5.0 -
Good work, ready in a day. Thanks.
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Scott
(Nissan owner)
reviewed 10/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Gary
(Honda owner)
reviewed 10/21/26
My Experience - 5.0/5.0 -
Great communication. Clear process. And very nice people
Likely to Recommend - 5.0/5.0 -
Good communication
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Cheryl
(Honda owner)
reviewed 10/19/26
My Experience - 5.0/5.0 -
Good experience. Car came back clean!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Brian/Kevin
(Jeep owner)
reviewed 10/19/26
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Pamela
(Kia owner)
reviewed 10/15/26
My Experience - 5.0/5.0 -
The staff was professional, very pleasant and did a great job keeping me informed of updates on my repair.
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Jerome
(Nissan owner)
reviewed 10/14/26
My Experience - 5.0/5.0 -
The whole experience from start to finish was professional. I will recommend you guys. Thank you!
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Jayne Hager
(Honda owner)
reviewed 10/14/26
Likely to Recommend - 4.5/5.0 -
I used Raider a number of years ago when I needed a repair. My insurer told me to go to so - since they were paying for the repair - I did. Couldn't be happier
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Thomas
(Toyota owner)
reviewed 10/13/26
My Experience - 5.0/5.0 -
Loved the coordination with Enterprise to get me a rental. Job done quickly as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Brian
(Ford owner)
reviewed 10/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Richard
(Subaru owner)
reviewed 10/7/26
My Experience - 5.0/5.0 -
Great customer service and communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and friendly
Customer Service - 5.0/5.0 -
Very good service and communication
Returned Clean
Patrick T & Janice
(Honda owner)
reviewed 10/6/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Laurie
(Buick owner)
reviewed 10/5/26
My Experience - 5.0/5.0 -
Excellent service and work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
George
(Ford owner)
reviewed 10/2/26
My Experience - 5.0/5.0 -
Good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Anthony
(Nissan owner)
reviewed 10/2/26
My Experience - 0.0/5.0 -
The car is coming back next Wednesday. We have already talked to Tim and issues are being addressed
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Rodney
(Ford owner)
reviewed 10/2/26