Mike Dorian Ford
For over 50 years, the Dorian Family has been serving the Detroit area helping members of the community purchase, lease, service, or repair new and used cars, trucks, and vans. The Dorian Collision Center offers a full range of car repair and services for vehicles of any make or model. Provided services include aluminum repair, paint refinishing, mechanical diagnosis, and frame straightening. We understand the large investment in owning an automobile and the tragedy that can come with getting into a car accident. At the Dorian Collision Center, we work for you to maintain the vehicle value along with your personal safety through our professional repair process. Direct Repair Programs include AAA, Allstate, Ameriprise, Citizens, and more. Our estimators and technicians are State, I-CAR, and ASE certified to provide top-quality, professional services in a timely manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was treated very nice by all the employees I met Kevin who did the estimate for my vehicle was very polite pleasant to meet very honest and up front and Andria was very pleasant as well I Thank everyone who work on my vehicle and got it done in a timely manner I really appreciate it. I would recommend Dorian Ford to anyone who ask you guys are the best. Again I Thank everyone from the bottom of my heart ❤ Great Job 👍
Likely to Recommend - 5.0/5.0 -
I had no clue where to take my car too my insurance company recommended Dorian Ford and that made me very satisfied
Repair Quality - 5.0/5.0 -
Very satisfied would recommend Dorian Ford to anyone who is need of a body shop Employees are very pleasant and respectful
Customer Service - 5.0/5.0 -
Repair shop personnel very pleasant polite and respectful 😊
Returned Clean
My Experience - 0.0/5.0 -
You lost my car, then called me to tell me that. And the car is not completely repaired.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Car is not fixed properly and you called me to tell me you lost my car.
Customer Service - 0.5/5.0 -
What communication? I had to call for everything and none of your departments talk to each other.
Returned Clean
My Experience - 0.0/5.0 -
Kevin was aggressive and in my face from the first contact. He was more concerned with asserting his authority than addressing my concerns. My one contact with Mark was completely the opposite, i.e. positive in every way.
Likely to Recommend - 0.5/5.0 -
Nope never
Repair Quality - 0.5/5.0 -
Very disappointed paid took deductible from my 20 year old before even showing us car !Muffler hanging on the ground rockers falling off not even drivable
Customer Service - 0.5/5.0 -
No knowledge as to what's going on no. Communication called this morning no answer 😕
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was clean and nice thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and very nice repairs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Liked it
Repair Quality - 4.0/5.0 -
A few misaligned or loose trim parts.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Color doesn't match but it's close. I understand older paint is hard to match
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast work and great job!!!
Customer Service - 5.0/5.0 -
Everyone was so nice
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the Fast and good service! The truck looks like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks brand new! Ty Kevin for the great service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The staff was so nice and the process was so smooth that I’d definitely recommend them.
Repair Quality - 5.0/5.0 -
The entire process was smooth and the staff was very friendly. Everything is in working order and I’d definitely recommend them.
Customer Service - 5.0/5.0 -
Again, very friendly staff.
My Experience - 0.0/5.0 -
Make sure that the job is completely done when I arrived they still had to seal something bottom because it was hanging down
Likely to Recommend - 3.0/5.0 -
I would with potentially another salesperson.
Repair Quality - 2.5/5.0 -
Don't know as I haven't received any communication from Ford on my lease turn in.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
Without hesitation, I would recommend Dorian Collision Center.
Repair Quality - 5.0/5.0 -
The front end repairs on 2017 GMC Acadia are beautiful. Fit & finish look perfect!
Customer Service - 5.0/5.0 -
Andrea on phone reception is personable and most helpful. Kevin, shop manager was patient answering all my questions and keeping me up to date on progress.