CARSTAR Mills Body Shop(Dba)-Norris Industries LLC
In operation 61 years, 56 years at this location.
Mills Collision repairs vehicle damage including frame and structural repairs. We repair frame and structural damage. We also have the capacity to do mechanical and glass replacement. We are certified in High strength steel and Aluminum repairs and refinishing.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far I'm impressed. Very professional and helpful assistance and advice and availability. I still need to get the car back in for the last bit of work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
None of my electronics in the door you fixed are currently working. I can’t even open my gas tank or hood of my car right now. Created more issues after “fixing” my problem. Won’t recommend to anyone to go here ever and will be leaving horrible reviews with the Better Business Bureau, google, and every version of social media you have.
Repair Quality - 0.5/5.0 -
None of my electronics in the door you fixed are currently working. I can’t even open my gas tank or hood of my car right now. Created more issues after “fixing” my problem. Won’t recommend to anyone to go here ever and will be leaving horrible reviews with the Better Business Bureau, google, and every version of social media you have.
Customer Service - 0.5/5.0 -
None of my electronics in the door you fixed are currently working. I can’t even open my gas tank or hood of my car right now. Created more issues after “fixing” my problem. Won’t recommend to anyone to go here ever and will be leaving horrible reviews with the Better Business Bureau, google, and every version of social media you have.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Autumn at Mills is amazing. She was great at getting me info when I needed it. The estimate for my car was spot on and the work is beautiful. I'm very glad I asked a friend for a reference. Totally happy!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have plans to use them for some additional work!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very prompt responses whenever I had questions!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleasant and went the extra mile. Good at returning calls.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Administration help is impeccable, very helpful and friendly!!! I rated it a 9 because there was dust and residue all over the back floor. The main part of the cab was clean and detailed, just the rest of cab was not. Nothing major at all......
Customer Service - 5.0/5.0 -
Again, awesome ladies
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff at Carstar Mills Body shop was very professional, extremely nice, kept me updated on the status of my car through emails, as well as phone calls, which I truly appreciated. The damage to my car was extensive and I had a limited budget to repair it. They team at this establishment did an amazing job on my car, they were prompt, and they finished under budget which I am so grateful for. I would recommend this body shop to anyone who needs repairs or to fix the aesthetics of their vehicle.
Likely to Recommend - 5.0/5.0 -
Both times I have used this body shop. They have been extremely kind, professional, affordable, and even had the owner himself call and discussed the car with me. I have already recommended this body shop to my mother and Stepfather, who have used them and were just as satisfied. I will continue to use this body shop and recommend them to everyone I know.
Repair Quality - 5.0/5.0 -
I have now used the Carstar Mills Body Shop twice with both experience being exceptional. From the office staff to the car artists who repaired my damage they were very friendly, professional, and informative. They continued to give me updates throughout my repairs with phone calls, emails, and even pictures which was all very appreciated. They haven’t two quotes which I had asked for and explained what they could do with the money I had available; since I wasn’t going through insurance. Both times the repairs came in costing under what I was expecting. And I would much rather a payment be less than what I expected than more. I would highly recommend this shop and I will definitely be using them again.
Customer Service - 5.0/5.0 -
I have now used the Carstar Mills Body Shop twice with both experience being exceptional. From the office staff to the car artists who repaired my damage they were very friendly, professional, and informative. They continued to give me updates throughout my repairs with phone calls, emails, and even pictures which was all very appreciated. They haven’t two quotes which I had asked for and explained what they could do with the money I had available; since I wasn’t going through insurance. Both times the repairs came in costing under what I was expecting. And I would much rather a payment be less than what I expected than more. I would highly recommend this shop and I will definitely be using them again.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Clean as I gave it to them.
Repair Quality - 5.0/5.0 -
Very friendly staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Whenever anyone needs body work done , I reccomed Mills.
Repair Quality - 5.0/5.0 -
Excellent work as always. Fast turnaround for our small repair and always a reasonable price.
Customer Service - 5.0/5.0 -
I always send my friends here.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new
Customer Service - 5.0/5.0 -
Good communication