Gerber Collision & Glass - Norman

4.8 (1,528reviews)
97%
1107 N Flood Ave,  Norman,  OK  73069

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Norman offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,528)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and frequent communication, and timely repairs. Many highlight the professionalism and friendliness of the staff, noting that updates were provided daily via text and phone calls, keeping customers well-informed throughout the repair process. Repairs are frequently described as flawless, with vehicles often returned cleaner than expected. Several customers noted their cars were completed ahead of schedule, and many expressed they would return and recommend the shop to others. A few customers noted areas for improvement, including occasional delays, cleanliness concerns upon vehicle return, and communication gaps in isolated cases, as mentioned directly in their feedback.
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"Everyone at Gerber was friendly, considerate, and competent! They went out of their way to make sure everything ..." Read more
"Gerber Collision was very easy to work with and did an amazing job on my vehicle. It practically looks brand new! I would highly recommend Gerber to anyone who needs ..." Read more
"My overall experience was exceptional. The repair was perfect. Even touched up a scuff mark near the actual repair. It's good to see a company that still believes in ..." Read more
"The car was beautifully repaired and detailed to a shine."
"... Not only was the staff informative and respectful, the end result was WAY BETTER than I expected. If you have any repairs needed from collision or ..." Read more
"My vehicle was ready two weeks earlier than expected, which I really appreciated."
"I'm happy with my repairs and that they were done so fast. Friendly customer service who went above and beyond. ..." Read more
"No it took an additional 5 days"
"They told me it would only take a couple of days and then jumped to ten days."
"It was ready in a week!"
"There was frequent communication through text to let me know where my vehicle was in the repair process."
"Awesome work and great communication! Everyone had a great attitude and made the whole experience better!"
"... them because I expected my windshield to be fixed. Communication needs to improve a lot instead just only telling me it will be done on a certain day and it gets done ..." Read more
"They failed to give me any contact from Thursday to Tuesday after their mistake"
"... beautiful, but more importantly the staff are great. Plus, they kept me updated every step of the way. Would definitely recommend." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Fantastic service and such nice people.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Samantha gave me day-to-day updates, which was spectacular! Work was done on schedule. Yeah.

Customer Service

My Experience

I loved the updates. My car was nice and cleaned when I picked it up. Done a week early.

Likely to Recommend

Repair Quality

Kept me posted. Very kind and the job was finished early. Will use again

Customer Service

My Experience

As always, their service goes above and beyond. Special shout out to Monica & Samantha!

My Experience

Took to long not completely satisfied either how the car looks

Likely to Recommend

Repair Quality

Took to long and unhappy with results

Customer Service

Returned Clean

My Experience

my car wasn’t in the shop long and they communicate with me well! even washed and vacuumed my car out along with what they had to fix

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Great customer service and communication

Returned Clean

Likely to Recommend

Repair Quality

Repairs were excellent. Black finger prints left on interior fabric roof liner where it was reassembled around the lift gate.

Customer Service

Courteous and kept me informed

Returned Clean

My Experience

Would recommend Gerber always. Everyone is so pleasant to work with and the communication is open and they kept me up to date. Excellent work and the repairs look great.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Thanks for taking care of it in a timely manner

Likely to Recommend

Seems to be reliable and professional shp

Repair Quality

Just waiting for the call to reinstall the hood light

Customer Service

They did a very nice job, but forgot to reinstall the hood light after replacing the hood. Still waiting to hear on that

My Experience

Our Malibu looks better than new! Thank you for taking such great care of our car!

My Experience

Yes, I am completely satisfied. Thank you. I would recommend anyone needing auto body repair to use Gerber.

Likely to Recommend

Yes!

Repair Quality

The folks at this place are very kind and friendly. They put me at ease and were very patient with all my silly questions.My fender and bumper look like new!! Thank you so much.

Customer Service

Returned Clean

My Experience

Your crew there was really helpful and did a great job !

Likely to Recommend

Great work!

Repair Quality

They did a great job, very quickly !

Customer Service

They kept me informed !

Likely to Recommend

Repair Quality

Gerber collision Norman took excellent care of me and my pickup I am totally satisfied with everyone that i dealt with at Gerber Collision Norman and all the work that was done on my pickup.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service