Gerber Collision & Glass - Norman

4.9 (1,555reviews)
97%
1107 N Flood Ave,  Norman,  OK  73069

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Norman offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,555)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlight the professionalism and friendliness of the staff, with frequent mentions of daily updates via text and phone that kept customers informed throughout the repair process. Repairs are widely described as excellent, with vehicles returned looking brand new or better than expected, often completed ahead of schedule. Customers also appreciate thoughtful extras like vacuuming and washing vehicles before return. A small number of customers noted areas for improvement, including occasional delays beyond promised dates, paint inconsistencies, and communication gaps in isolated cases - all shared directly from their experiences.
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"Everyone at Gerber was friendly, considerate, and competent! They went out of their way to make sure everything ..." Read more
"Gerber Collision was very easy to work with and did an amazing job on my vehicle. It practically looks brand new! I would highly recommend Gerber to anyone who needs ..." Read more
"... their customers, they had my best interest at heart, they go above and beyond. Great people!! On a scale of 1-10, I give them a ten." Read more
"Great work on the repair—your attention to detail really shows. The finish looks clean and professional, and its clear you take pride in your craftsmanship. ..." Read more
"The car was beautifully repaired and detailed to a shine."
"Super fast and transparent with communication! Loved the systems they had in place, definitely will come back with ..." Read more
"Excellent communication throughout every step of the process. Everyone there is a pleasure to work with."
"Awesome work and great communication! Everyone had a great attitude and made the whole experience better!"
"They didnt call Monday or Tuesday after my car was supposed to be ready due to a power outage and assumed the ..." Read more

My Experience

Gerber did what they said they would do and kept me well informed throughout the process. My vehicle repair looks great. I would definitely use them again.

Likely to Recommend

Repair Quality

Gerber did excellent repair work within the initial time frame given.

Customer Service

My questions were answered in a timely manner.

My Experience

Came out looking good and back to new!

Likely to Recommend

Have no complaints at all. Very pleased

Repair Quality

Kept me informed in every aspect to my repairs

Customer Service

Text me as to day to day progress on my truck

Returned Clean

My Experience

The front seat staff were amazing and very helpful! They were communicating every step of the way. Incredibly helpful!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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My Experience

Monica was fantastic and Samantha was great. It was the right place to get the job done after al the headache I had. 10/10 would recommend. Excellent customer service.

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Repair Quality

Customer Service

My Experience

Our Forresterwas repaired perfectly and a day earlier than anticipated. Great work, Gerber!

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Repair Quality

Customer Service

They did a great job

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Repair Quality

Customer Service

They failed to do one repair requiring me to return the car another time. Otherwise I was satisfied with them.

My Experience

I think Richard went up and beyond what I've experienced in the past!! He kept me updated on my car and got it done a day and a half before the original date! They are so professional and did an amazing job on my Rogue. I will highly recommend Richard and his team!!

My Experience

Nicest people, great x service.

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Repair Quality

Customer Service

The nicest and most competent people.

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They take such good care of customers

Repair Quality

Everything was the best. We are completely happy with service and tepair

Customer Service

All persons were very professional and kept us totally informed

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Repair Quality

Customer Service

Returned Clean

My Experience

The truck turned out great, they were very professional!

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Repair Quality

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My Experience