Gerber Collision & Glass - Newcastle

4.9 (1,019reviews)

97%

(405) 387-4514

512 S Main St, Newcastle, OK 73065

97%

See Photos

512 S Main St
Newcastle, OK 73065

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Newcastle

See Photos

512 S Main St
Newcastle, OK 73065

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Newcastle offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,019)

Sort By:
Newest
Rating

837 Customers Rated

5 Stars

70.4% Complete

(717)
4 Stars

5.4% Complete

(55)
3 Stars

2.1% Complete

(21)
2 Stars

1.5% Complete

(15)
1 Star

0.8% Complete

(8)
< 1 Star

2.1% Complete

(21)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs is a standout, with numerous customers noting their vehicles looked brand new upon return, often mentioning thorough cleaning and detailing as a welcome bonus. Timeliness is frequently commended, with many repairs completed ahead of schedule. The staff is widely described as professional, friendly, and genuinely caring. A few customers noted improvement areas including occasional delays without proactive communication, isolated quality control issues, and instances where promised updates were inconsistent. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Communication

"... customers with honesty and respect. Most importantly, the quality of their work is absolutely amazing. My vehicle looks as good as new—if not better! The ..." Read more

"... excellent!! I always knew what the progress was. Every person I dealt with was phenomenal! Thank you!!!!" Read more

"Gerber provides exceptional quality repairs."

"Excellent work and great customer service! Recommend them to anyone. This is the second time Ive utilized them for repairs ..." Read more

"... with me the entire process - from start to finish. When our vehicle was done, the work was absolutely perfect. Our family highly recommends Gerber Collision." Read more

"... professional, friendly, and incredibly communicative. They kept me updated throughout every step of the repair process, so I always knew what was happening and ..." Read more

"Communication could be improved a bit. If they tell you theyre going to update you on certain days they need to update you, even if theres nothing new ..." Read more

"I had to call to get updates and clear up confusion."

"The communication on updates was exceptional. Everyone I encountered was friendly. It was a good ..." Read more

Service Quality
Communication

Service Quality
Communication

"... customers with honesty and respect. Most importantly, the quality of their work is absolutely amazing. My vehicle looks as good as new—if not better! The ..." Read more

"... excellent!! I always knew what the progress was. Every person I dealt with was phenomenal! Thank you!!!!" Read more

"Gerber provides exceptional quality repairs."

"Excellent work and great customer service! Recommend them to anyone. This is the second time Ive utilized them for repairs ..." Read more

"... with me the entire process - from start to finish. When our vehicle was done, the work was absolutely perfect. Our family highly recommends Gerber Collision." Read more

"... professional, friendly, and incredibly communicative. They kept me updated throughout every step of the repair process, so I always knew what was happening and ..." Read more

"Communication could be improved a bit. If they tell you theyre going to update you on certain days they need to update you, even if theres nothing new ..." Read more

"I had to call to get updates and clear up confusion."

"The communication on updates was exceptional. Everyone I encountered was friendly. It was a good ..." Read more

Kathy (Jeep owner) reviewed 9/14/26

Thank you for taking such good care of my jeep. The process was flawless. I’ll definitely use Gerber again, if needed.

I will recommend Gerber to anyone who will listen!

Gerber was professional and took care of me from the minute I entered the store. They are well respected amongst insurance companies, thus making the process seamless.

My car looks amazing!

Jerry (Toyota owner) reviewed 9/10/26

Great work! Really was impressed with my whole experience!

Extremely happy with the repairs & also dealing with Travelers!

Awesome

Michael (Toyota owner) reviewed 9/10/26

Everyone I talked and dealt with from your establishment was awesome

They forgot to put a badge on. I had to pick it up and put it on myself

Tammy (Ford owner) reviewed 9/9/26

Beautiful, feel well cared for.

Richard (Ford owner) reviewed 9/7/26

Definitely will recommend you to others!

Shane (Lexus owner) reviewed 9/3/26

Reagan (Nissan owner) reviewed 9/2/26

I am a repeat customer

Car looks new all over again

Very communicative

Melba (BMW owner) reviewed 8/31/26

They were very nice. My car was ready when they said it was going to be. The work they did was wonderful!

Daniel (Dodge owner) reviewed 8/31/26

Robert (Ford owner) reviewed 8/28/26

Sherry (Nissan owner) reviewed 8/27/26

Jerry (Hyundai owner) reviewed 8/25/26

Michelle (Cadillac owner) reviewed 8/24/26

You guys are all absolutely amazing and I appreciate your quick and wonderful service on my car! THANK YOU ALL SO MUCH! I will recommend your shop to EVERYONE!

The Gerber Team in Newcastle is The Best of The Best!

Steven (Dodge owner) reviewed 8/24/26

Your front office team which includes; Clint, Sierra and Aleya were amazing, professional, friendly, helpful and personable. This is my 3rd experience with Gerber. Nobody likes to deal with collision repairs, but this trio made the experience pleasurable. They kept me informed daily of their progress, and even finished 3 days early. Totally amazing crew. I wouldn't ever go anywhere else.

This is my third experience with Gerber. And that should speak volumes, in and of itself. I couldn't be happier with my recent experience. I dropped my car off on Monday and had it completed by Friday. Alexa, Sierra and Clint took great care of me and were extremely friendly, professional and helpful. The techs that completed my repair were phenomenal. I've seen some negative reviews, and don't see how that was possible. I'd recommend Gerber to anyone. They also sent me a text every day to keep me informed on the status of my repairs. The entire team is amazing

James (Chevrolet owner) reviewed 8/24/26

Excellent work and customer service again! I wi recommend them to anyone!

Excellent work and great customer service! Recommend them to anyone. This is the second time I’ve utilized them for repairs and have had outstanding service both times!

See previous comments

Kristi (Cadillac owner) reviewed 8/19/26

Lisa (Toyota owner) reviewed 8/18/26

They were far and did a great job communicating with me while they had my vehicle.

Rita (Chevrolet owner) reviewed 8/17/26

Donald (Hyundai owner) reviewed 8/17/26

Brenda (Toyota owner) reviewed 8/15/26

Gerber collision has been the best experience I’ve had with repairs on my car. From checking it in to picking it up there was not one ounces of Stress or Anxiety. Extremely Polite Customer Service. They cared about me as a customer and that’s rare now. I can’t see going back to any other collision service other than Gerber anymore.. thank you so much for all you do and for a job well done! Brenda D. Hutcherson

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view more shops in: Newcastle | 73065

Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Gerber Collision & Glass - Newcastle

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Newcastle

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,019)

837 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -