Crash Champions #0028 Norman

4.8 (4,053reviews)
96%
2590 Boardwalk St,  Norman,  OK  73069

In operation 13 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (4,053)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team earned high marks for proactive, frequent communication, including regular text updates that kept customers informed throughout the repair process. Timeliness was a recurring highlight, with numerous vehicles completed ahead of schedule. Staff professionalism, friendliness, and genuine care were widely appreciated. A few customers noted areas for improvement, including occasional delays in completion dates, minor paint imperfections, and concerns about how vehicle damage and unresolved mechanical issues were handled while in the shops care.
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"The repair work is excellent. The vehicle was returned in perfect condition with the exterior was also washed. Thumbs up!"
"... taken a down swing from my experience in most places, they made me feel comfortable, confident and happy to leave my vehicle with them and left it looking beautiful and better ..." Read more
"Nice work, friendly and knowledgeable staff, and excellent service."
"... appreciate being advised through the process and then the workmanship was beyond my expectations. Thank you CC team." Read more
"... delivered my vehicle back looking as good as new. The quality of the work truly exceeded my expectations, and you can tell they take pride in what they do. ..." Read more
"Done several days in advance of the original expected delivery date"
"... with regular updates throughout the entire process. They completed the repairs ahead of schedule, and when my son picked up his car, it had a full ..." Read more
"I was satisfied with the repair although my estimated completion date was pushed back four times"
"Great Service. Beat the estimated time of completion by 5 days."
"More than a week late"
"I appreciated the constant communication and quick work that done on my car. Everyone was very pleasant and ..." Read more
"They were very informative and routinely sent texts messages updating the status of repair. I was notified of an updated completion date with ..." Read more
"... start to finish, they were amazing to work with. Communication was excellent, with regular updates throughout the entire process. They completed the repairs ahead of schedule, and ..." Read more
"... the vehicle was ready for pickup. However, while communication about the repair timeline was satisfactory, the overall experience was overshadowed by the fact ..." Read more
"... before and when I dropped my car off for repairs. I also have text messages asking about the sound and got no replies until after my car was completed. Not happy about ..." Read more

My Experience

Heather is just awesome. She messages messaged me from the get go and along the entire process. Great job Heather!!! Thank you.

Likely to Recommend

Repair Quality

Quality repairs-my car was purchased brand new and was hit within weeks of purchase so naturally I wanted to have the car restored to new. Crash Champions did just that!

Customer Service

Kept me updated along the way, very kind and thorough.

Returned Clean

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Repair Quality

Need to bring it back for further assistance. Not happy with hood alignment.

Customer Service

Returned Clean

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Repair Quality

Cost came in even lower than the estimate

Customer Service

Returned Clean

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Glad my insurance company recommended this business.

Repair Quality

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Returned Clean

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Repair Quality

Absolutely first rate!

Customer Service

Loved all the text updates

My Experience

Very pleased with the outcome

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My Experience

Thank you for all the updates. The repairs look great.

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Repair Quality

Great service and very helpful team.

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My Experience

Great staff!!

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Great service and staff

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Returned Clean

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Returned Clean

My Experience

Great communication throughout the repair process. Truck looks brand new!

My Experience

Heather was top notch, kept me up to speed regarding the repairs on my pickup truck!

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