Crash Champions #0031 Moore

4.8 (4,916reviews)
97%
1815 North Moore Avenue,  Moore,  OK  73160
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In operation 13 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (4,916)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, pristine, and like new. Many highlighted the exceptional communication throughout the repair process, appreciating daily text and phone updates that kept them fully informed at every stage. Timeliness was a standout strength, with numerous customers noting their vehicles were completed ahead of schedule, sometimes days or even a week early, which was especially appreciated by those managing rental cars. The friendly, professional, and courteous staff received widespread recognition for making what could be a stressful experience smooth and easy. Customers also valued the convenience of rental car handling and the cleanliness of returned vehicles. A few customers noted areas for improvement directly from their feedback, including concerns about aftermarket parts and color matching, incomplete repairs at pickup, and occasional communication gaps. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"My car was returned to me in excellent condition and looked like it came off the showroom floor. Great work."
"... no hidden fees. The work was done very quickly and my vehicle looks extremely good after the crash" Read more
"Excellent communications; Top-notch customer service; Impressive turnaround time from start to finish; What I witnessed was a bunch ..." Read more
"Everything looks great! The car was returned completed repaired and detailed inside and out! Thank you so much!"
"Crash Champions did not give me routine updates on my repair. I had to call multiple times to find out my car's ..." Read more
"... honestly expected to be without my car for a while, but they got it repaired and back to me way quicker than I expected. Everything looks great, and I really appreciate ..." Read more
"Yes it was ready 2 days ahead of schedule and saved me $90 on my rental vehicle"
"I thought this was gonna take two weeks and it only took one week and they did a fantastic job"
"Was a day early. I thought I wasn't going to see my car for weeks or even months. Got it back in 4 days. Great job ..." Read more
"Work was finished way before deadline. Truck looked just like new. The experience was great and customer service and ..." Read more
"... process from start to finish was super simple, with loads of updates every step of the repair. Even checking out was as simple as a text! While I hope that I never need collision repair ..." Read more
"... when we picked it up. The communication was great; getting texts on a daily basis for updates. Great job." Read more
"Yes I received daily text updates on exactly what was being done in the process. I appreciated that info"
"... how much some additional damage may be & he didnt. he called to say my car was done, but it still had damaged they didnt repair." Read more
"Guy said my car had been ready and they tried to make contact but I received no emailstextsmissed calls."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am so happy with my car after the repairs you did a good job

Likely to Recommend

Very likely I would tell some on about Crash Champions

Repair Quality

I had very good servis on my car they did a very good job on my car

Customer Service

I had very good Servis

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very courteous and helpful. I appreciate their good work and professionalism!

Likely to Recommend

Repair Quality

Customer Service

Great group of people and they fys amazing work!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Just listening to a friend about his experience at a local competitor, I would definitely recommend Crash Champions.

Repair Quality

Overall appearance looks great. Door alignment great. Hood alignment great. Thanks for the work.

Customer Service

I was kept informed, treated favorably and was done on time, 2 weeks ahead of other quotes. Nice clean garages stands out to me as well. Thanks for the work.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Picked my car up. Said they did an alignment, I took my car to a shop and the front passenger tire was severely worn on inside. Probably should have informed me about that but didn't! So how did they do alignment with a bad tire on it? No receipt from who did the alignment in my packet!

Customer Service

Felt like I was rushed out

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

I would recommend in a heartbeat

Repair Quality

The team was absolutely amazing 👏

Customer Service

Team was great

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I feel like my bumper is sticking out a little bit or not entirely popped in. But I trust Crash Champions did their best.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate the friendly customer service and professionalism the staff showed. My vehicle repair looks great!

My Experience

After my accident, I honestly expected to be without my car for a while, but they got it repaired and back to me way quicker than I expected. Everything looks great, and I really appreciate how quickly they got everything taken care of.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service and customer service.

Likely to Recommend

Repair Quality

Very detailed on what they where going to do

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Every person there is very kind and thoughtful

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Every one was helpful and gracious!

Likely to Recommend

Repair Quality

Everyone was very courteous & friendly, they kept me aware of what was going on at all times

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Everyone did an amazing job. I was very happy with the whole experience!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great Group of folks down there. Kept me informed. Curtious and done in a timely manner. My second time there

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

First, the work done by Crash Champions was excellent. Also, I was kept informed of the time needed to complete the work. The final work on my car could not have been more acceptable to my family. Well done.

Likely to Recommend

Repair Quality

My car was returned to me in excellent condition and looked like it came off the showroom floor. Great work.

Customer Service

I am pleased with the work done on my car.

Kept me Informed?

Yes

Ready on Time?

Yes

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