Mills Collision Center

4.6 (592reviews)
94%
1522 W. Embassy St.,  Anaheim,  CA  92802

In operation 17 years.

Our commitment to top-quality work has made us an industry leader when it comes to repairing your vehicle. We know how stressful it is to deal with something as traumatic as a car accident. That’s why we are dedicated to making our customers feel like family. We provide you and your car with superior care backed with decades of experience. Mills Collision Center is simply faster, quicker, and better at getting the job done. We offer insurance claim assistance, post-collision services, auto body repair, and auto painting to get your car back to its original condition. We also specialize in industrial fleet vehicles for companies that need fast, reliable services to keep their business safely on the road.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (592)

Likely to Recommend

Repair Quality

I was very hesitant to write this review, but since I continue being bothered by providing one, here it is. I took my car into Mills Collision due to it being in a car accident. The repair team did an excellent job with repairing the damages. I paid my deductible & was on my way to turn on my car when I noticed that my key switch was broken. I went back into the office to let the estimator know. He then proceeded to walk out with me & shared that he will talk to his team to get this looked at. He came back & he shared that the key switch had broke due to my car being old & brittle. He then mentioned that it was bound to happen & it just so happened to occur at his shop. I left but came back right away as this was something that needed to be fixed by the shop due to it breaking in their shop. I explained to him that although I do agree that my car is older, but it is hard plastic, it needed some force for it to break the way it did. He then shared that he would go ahead and get in contact with my insurance company to let them know. It took a couple of days but I received the call that my car was ready. I went into the shop to pick up my car & the estimator began sharing that the insurance company did not pay for anything but the shop did. Again, I think it is only fair that the shop would be responsible for paying due to them breaking my key switch. Estimator then again, began saying that the key switch breaking was bound to happen to me & that it just so happened to break in his shop. Instead of him just taking responsibility of the situation, he began pinning it back on me & my old car hence, it is a 2007 Dodge Charger not that old. I am so grateful for the repairs that were completed beautifully but I was very upset at the fact that my key switch was broken and responsibility was not taken professionally. If I ever need to get repairs done to my vehicle, I will never consider bringing my vehicle to this shop. I hope that no one has to experience the mess that I had to go through.

Customer Service

My Experience

Very professional business and always respectful to one's time. Hopefully I never have to go back. LOL

Likely to Recommend

Repair Quality

Customer Service

Effective communication with customer service a plus.

My Experience

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Repair Quality

Customer Service

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Repair Quality

The work all seems very good. Paint match is perfect. There's one body line that seemed a tad off but I feel you did a great job

Customer Service

Everyone was pleasant and helpful, I did feel like I couldve been informed of a couple things earlier but overall good job

Returned Clean

My Experience

Excellent service thank you for flexing our car

Likely to Recommend

Repair Quality

Muchas gracias por su servicio excelente para mi

Customer Service

Returned Clean

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Repair Quality

Customer Service

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I definitely already told my coworkers about mills collision

Repair Quality

Mills collision did a fantastic job on my chevy tahoe Robert and Jessica were awesome kept me posted very impressed with the work and outcome of my vehicle had it looking like it came straight out the factory

Customer Service

Impressive

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I was very happy and satisfied. Great customer service, kepped me updated with the repair of my car. Definitely would give them 5 stars.

Likely to Recommend

Repair Quality

Very prompt

Customer Service

Always kind

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Repair Quality

Excelente trabajo

Customer Service

My Experience

Did s great job and had it ready one week early from promised finish date

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Repair Quality

Good job

Customer Service

Good job

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service. My car looks great. Best collision center ever. I have had 3 repairs here and all have been wonderful!!!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great services

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean