Mitch Smith Chevrolet Collision Center

4.8 (350reviews)
96%
1655 Cherokee Ave. SW,  Cullman,  AL  35055

We work on all makes and models in Mitch Smith Chevrolet Collision Center.We use PPG Envirobase refinish products.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (350)

My Experience

Poor customer service.

Likely to Recommend

Repair Quality

No courtesy. Service dept don’t care. All they care is how much money they’re going to make. Not even the GM or Asst. Mgr returning calls.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything looked great. Thanks again

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I just recently moved to the area and I’ve had work done before from other Chevrolet Dealerships, and I will say that not only has the body shop done a great job with my truck, but also the service department has always been professional. Mitch Smith has been night and day in their service across the board in a great way compared to other dealerships!

Repair Quality

From the initial meeting to the final meeting, I must say that Joshua and his team in the body shop were amazing to work with. Each step and process was spelled out for me and I knew what to expect. The work was top notch and everything was done in a timely manner, so much so, I was able to get my truck back earlier than quoted.

Customer Service

From the initial meeting to the final meeting, I must say that Joshua and his team in the body shop were amazing to work with. Each step and process was spelled out for me and I knew what to expect. The work was top notch and everything was done in a timely manner, so much so, I was able to get my truck back earlier than quoted.

Returned Clean

My Experience

Very courteous and professional!! My vehicle looked fantastic when we picked it up, very nice. Thank you!!

Likely to Recommend

Repair Quality

Everything was fixed like it was supposed to be and our car was clean as a whistle when we picked it up!! Josh was very professional and courteous. Paperwork was all in order and ready to go, enjoyed the experience at Mitch Smith.

Customer Service

Everything was fixed like it was supposed to be and our car was clean as a whistle when we picked it up!! Josh was very professional and courteous. Paperwork was all in order and ready to go, enjoyed the experience at Mitch Smith.

Returned Clean

Likely to Recommend

Repair Quality

After the repair, the light for the gauge is so dark that I sometimes have difficulties reading what they indicate. Also the cruising range gauge does not work properly. When the car was filled up, the cruising range used to be 380 miles more or less. Now it’s more than 500 miles. Even when the tank is half full, it indicates the cruising range of 300 miles or more. This can’t be possible.

Customer Service

Returned Clean

My Experience

The Mitch Smith Chevrolet team are wonderful. They kept me updated on the process of repairing my Hyundai. They answered the questions I had concerning the repair. Everyone I met greeted me with a smile and an how can I help you attitude. You have a wonderful and caring team. Thank you.

Likely to Recommend

Repair Quality

I am happy with the looks of the work they did in repairing and replacing the front grill and trim area of my car. I will recommend Mitch Chevrolet to anyone who has a need for repairs on their car.

Customer Service

Customer Service was outstanding.

Returned Clean

Likely to Recommend

Repair Quality

Everything was perfect!

Customer Service

Returned Clean

My Experience

Actually, Rene Ingram instead of Chad. I have used Mitch Smith collision center multiple times and have always had magnificent complete satisfaction! Thanks to Austin and the gang for always doing a great job. And into the guy singing in the body shop department today when I was leaving rock on buddy.!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks good as new. Thank you!

Customer Service

Very helpful and nice

Returned Clean

My Experience

They are always courteous and respectful at Mitch Smith. The work was done timely and well.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It looks great

Customer Service

Returned Clean

My Experience

My Experience

The vehicle looks brand new and you can’t tell there was ever any damage. Joshua and Austin were very good at communicating through the entire process. Definitely recommend the collision center to anyone looking for excellent repair.

My Experience

The employees were very professional and courteous. The work was very satisfactory. My car was cleaned and spotless when I picked it up. Great job!!

My Experience

Great people to work with. Very professional.

My Experience

Likely to Recommend

Repair Quality

Very good work

Customer Service

Returned Clean