Modern Collision of Burlington LLC.
In operation 93 years, 45 years at this location.
MODERN COLLISION IS A FAMILY OWNED AND RUN BUSINESS. WE ARE A I-CAR GOLD CERTIFIED SHOP, WE ARE DIRECT REPAIR FOR MOST MAJOR INSURANCE COMPANIES WE OFFER A LIFETIME WORKMANSHIP GUARANTEE. PPG IS OUR PAINT OF CHOICE WITH WATER BORNE TECHNOLOGY ENVIROBASE AND PREMIUM CLEARS. WE HAVE 2 CHIEF FRAME MACHINES WITH LASER MEASUREING SYSTEM. 2 GARMAT DOWN DRAFT BAKING BOOTHS, 1 LARGE CROSS DRAFT FOR BIGGER VEHICLES. WE ALSO HAVE RESISTANCE SPOT WELDERS AND ALUMINUM MIG DIGITAL PULSE WELDERS FOR NEWER CAR MODELS. MOST IMPORTANTLY WE HAVE A TRAINED AND DEDICATED CREW.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
You're a professional and communicative
Repair Quality - 5.0/5.0 -
Very professional and very Communicative
Customer Service - 5.0/5.0 -
Very professional and very communicative
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Never call you back
My Experience - 2.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0 -
* Dropped off on 3/8 for appt on 3/9 * 3/15 still parked in same spot we left it. * 3/16 called 8:33 AM I was told Dustin would be in in 20 minutes and call me within an hour * 9:53 call back person. I spoke with a person that said they gave him the message and weren’t sure why he hadn’t returned the call. * 10:44 received text message * 1:29 called, sent to voicemail, but no answer * 2:13 called and spoke to Dustin-no idea about a timeline said alignment had been checked and work should begin within the next 24 hours * Received a phone call that car was ready on March 24. Came to pick it up still scratches on the passenger side front and rear door wheel was still messed up and scratch along the back of the fender. Also, the rear passenger window covered in overspray as well as tape left all over the black column. Dustin informed us the wheel had been ordered and he thought it had been taken care of already. He took note of all the issues that have not been taken care of and said he would call by 10:30 March 25. * March 25 no phone call at all * April 3 came by to get car seat. No work has been done at all. Car left unlocked. Told that it would be done on Monday. * April 8 still no phone call. * April 9 called and said it was complete. Still not finished. Marked all the places on the car as well as the right rear wheel, which was brand new, but had a gouge. Said they would have someone on it Monday. * April 17 still no car or call this week. * April 23 picked up car, wheel still not replaced. * 5/19 called about wheel, asked to call back when Dustin was there * 6/11 called about wheel, said I could come by and get it the next day.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks to Andrea and the whole team!
My Experience - 5.0/5.0 -
Team did a excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mrs Thompson and her team did a excellent job
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Andrea with Modern Collision worked diligently with her team on my Mazda CX90. Front Right side Repair. My mazda looks perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 1.3/5.0 -
Left turn signal not working after I picked it up Tuesday night.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
I wish I had tried the turn signal before I left Modern but I picked it up after hours and there would have been no one there to check this anyway. I won’t make this mistake again.