Modern Collision of Burlington LLC.

4.4 (1,657reviews)
90%
2616 Alamance Road,  Burlington,  NC  27216
Bot
Shop AssistantSparkles

In operation 93 years, 45 years at this location.

MODERN COLLISION IS A FAMILY OWNED AND RUN BUSINESS. WE ARE A I-CAR GOLD CERTIFIED SHOP, WE ARE DIRECT REPAIR FOR MOST MAJOR INSURANCE COMPANIES WE OFFER A LIFETIME WORKMANSHIP GUARANTEE. PPG IS OUR PAINT OF CHOICE WITH WATER BORNE TECHNOLOGY ENVIROBASE AND PREMIUM CLEARS. WE HAVE 2 CHIEF FRAME MACHINES WITH LASER MEASUREING SYSTEM. 2 GARMAT DOWN DRAFT BAKING BOOTHS, 1 LARGE CROSS DRAFT FOR BIGGER VEHICLES. WE ALSO HAVE RESISTANCE SPOT WELDERS AND ALUMINUM MIG DIGITAL PULSE WELDERS FOR NEWER CAR MODELS. MOST IMPORTANTLY WE HAVE A TRAINED AND DEDICATED CREW.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda

Reviews (1,657)

Likely to Recommend

Repair Quality

Thank you for your service; I greatly appreciate it.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did an amazing job. Canโ€™t even tell that I was in an accident.

Customer Service

These guys are top-notch, especially Andrea and Dustin!

Returned Clean

Likely to Recommend

Repair Quality

Modern chevrolet done a wonderful job on my car and in a very sufficient amount of time Iโ€™m so thankful

Customer Service

Returned Clean

Likely to Recommend

I would recommend Modern Collision to anyone looking to get their car repaired

Repair Quality

My car looks fabulous canโ€™t tell it was every hit

Customer Service

Very friendly and professional

Returned Clean

Likely to Recommend

Repair Quality

Jason Wilson was so very helpful during our insurance claim process. He walked us through our questions and got our company vehicle back on the road very quickly.

Customer Service

Returned Clean

My Experience

The fender part is not as sturdy as the original and doesnโ€™t exactly line up on that side where it was placed

My Experience

Daily I have received a text with the status of the repairs stating that the repairs were on track and ready to complete on 3/13. I was expecting to pickup my vehical fully repaired unbeknownst to me that repairs were never started and the car was deemed a total loss. I only found that out when I called on 2/13 to schedule the pickup. I was told that they were automated texts and unreliable. The communication was lacking to say the least. I will be sure to let others know of my experience.

Likely to Recommend

Repair Quality

My dissatisfied rating is driven by the fact that texts were sent with updates but were false. We expected the car to be fixed and ready for pickup on 3/13 based on those texts. But come to find out that no work was being done and that the car was totaled. There was a lack of communication throughout.

Customer Service

See previous comments

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work was excellent and the people there are so friendly. Andrea was very professional and took great care of my vehicle.

Likely to Recommend

Would highly recommend

Repair Quality

The work was excellent and the people there are so friendly. They took great care of my vehicle.

Customer Service

Everyone was so nice and Andrea was very professional and took extra time to explain the repairs to my vehicle.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I was told 3 different times that my car would be ready on the next Friday.

Returned Clean

Likely to Recommend

Repair Quality

Great job and on time.

Customer Service

Returned Clean

My Experience

Looks great

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Good work ๐Ÿ‘๐Ÿ‘

My Experience

Very professional. Exceptional job

Likely to Recommend

Repair Quality

Very professional

Customer Service

Again very professional

Likely to Recommend

Not the same - always good experiences in the past.

Repair Quality

Repair took 2.5 weeks to replace bumper and minor fender damage - excessive. No communication.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Currently, I am waiting on a spare tire for underneath the vehicle. The original spare tire was damaged during the accident and could not be reused. So as of right now, I am waiting on a phone call from modern when the spare tire arrives.

My Experience

My experience with you, has built a strong trust in you