Montgomery Collision Center

4.2 (383reviews)
83%
5325 Preston Hwy,  Louisville,  KY  40213

In operation 101 years.

Montgomery Collision is a family owned auto repair business that has been in business since 1925. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (383)

Likely to Recommend

Everyone I spoke with was very friendly and helpful.

Repair Quality

Customer Service

Austin was great to work with. He called me each week to give me updates on my car.

Returned Clean

Likely to Recommend

Repair Quality

Mark Ralton did a fantastic job repair the front and rear end of my 2026 Honda CR-V.

Customer Service

Austin Ralston was on top of making sure he kept me updated on the status of my SUV and what was needed from the insurance company.

Returned Clean

Likely to Recommend

Repair Quality

Excellent work with lot of patience

Customer Service

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Likely to Recommend

Repair Quality

Very professional and experienced

Customer Service

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Likely to Recommend

Repair Quality

The service lady Jennifer was excellent. She kniwn her job and she done it well

Customer Service

Well done Job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Thanks a lot for the fine job!

Returned Clean

Likely to Recommend

Only place for me to get repairs, 100% will reccomend

Repair Quality

Excellent repair work.

Customer Service

Everyone I spoke to were very friendly.

Returned Clean

Likely to Recommend

Repair Quality

The shop did a fantastic job on the repair. The staff was really good. Actually the repairs were completed ahead of time.

Customer Service

Customer Service was outstanding.

Returned Clean

Likely to Recommend

Repair Quality

Beyond a 10

Customer Service

I did not need to worry about any of the details. Everything was taken care of in a timely manner.

Returned Clean

Likely to Recommend

Repair Quality

They did a very good job.

Customer Service

Returned Clean

Likely to Recommend

I had initially come to the shop because of previous work I had seen done on an acquaintance car and it looked good but after experience, I have had I would never recommend for anyone to go there

Repair Quality

Body shop manager seemed unbothered or unconcerned about damage done to my vehicle while on the lot. Did not reach out to me once even though she knew I was upset, brought my car in for bodywork the first time and had to bring it back because of scratches that it received while at the shop. The sec time it was dropped off I was told it would take three or four days max dropped my car off on a Monday went back on a Thursday and found my car in worse condition than when I had dropped it off. upon inspecting my vehicle It looked like someone had hit something with my car and did a poor job of trying to cover it up with touchup paint on top of numerous new scratches that were done to the body of my car. The last time I picked my car up, it had been what appeared repainted, but they were still imperfections. There were divots in the paint where they had gouge my bumper from hitting something along with what appeared to be air bubbles and an orange pill effect along the side of my car doors and dripped paint on my black trim. At that point, I wished to no longer have my car there and accepted it in the condition at which I hum. received it and brought it home.

Customer Service

Body shop manager seemed unbothered or unconcerned about damage done to my vehicle while on the lot. Did not reach out to me once even though she knew I was upset, brought my car in for bodywork the first time and had to bring it back because of scratches that it received while at the shop. The sec time it was dropped off I was told it would take three or four days max dropped my car off on a Monday went back on a Thursday and found my car in worse condition than when I had dropped it off. upon inspecting my vehicle It looked like someone had hit something with my car and did a poor job of trying to cover it up with touchup paint on top of numerous new scratches that were done to the body of my car. The last time I picked my car up, it had been what appeared repainted, but they were still imperfections. There were divots in the paint where they had gouge my bumper from hitting something along with what appeared to be air bubbles and an orange pill effect along the side of my car doors and dripped paint on my black trim. At that point, I wished to no longer have my car there and accepted it in the condition at which I hum. received it and brought it home.

Returned Clean

Likely to Recommend

Repair Quality

Dropped car off July 6th I asked Austin how long it would take.He said it would take no longer then a week.Didn’t get car back til July 20th.No communication about the delay.I had to call n ask wat was going on.VERY POOR SERVICE!!Then I get my car back n there is scratches all Under my door handles where someone who was moving my car around had rings on n it caused this issue.Thought if I brought it to the dealership it would be done correctly But that was n understatement.Had ta waste my time,gas,mileage going back up there to show them damage they did after paying 1367.23 to get it fixed.Should of just took it to a shop on the side of the rd.Would of been done faster,more professional n alot cheaper.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good communication, easy access to rental car loaner, car looks and drives great!

Customer Service

Very good - a small hiccup when I picked up the car at 7 AM

Likely to Recommend

Repair Quality

My car been there more than 30 days, They call me on the 32nd day to pick up and soon as I go over 40mph, I can easily tell something is wrong. When I asked the tech, he said they never test drive the cars. Please let your tech test drive what they fix, to not waist no one else's time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Austin Ralston should get commission on vehicles serviced

Repair Quality

a little oversprayed paint ended up on the lower clear turn signals, other than that service was excellent

Customer Service

Austin Ralston is a great service rep

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

The inside of my vehicle I don’t understand what happed to it it’s a mess stains on the ceiling

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

very great experience personel cordial and efficient

Customer Service

all staff was perfect

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