Montgomery Collision Center

4.2 (386reviews)
83%
5325 Preston Hwy,  Louisville,  KY  40213

In operation 101 years.

Montgomery Collision is a family owned auto repair business that has been in business since 1925. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (386)

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The inside of my vehicle I don’t understand what happed to it it’s a mess stains on the ceiling

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very great experience personel cordial and efficient

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all staff was perfect

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the job they did is not professional

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The repairs were well done. We were disappointed in the amount of time it took to get one part to complete the repair.

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Communication was good.

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The Body work was excellent, the miss management was crazy

Repair Quality

The repair work was good, the time frame very slow, and the manager of the body shop straight lied to me about some repairs that were supposed to be done, she assured me they would be done and then denied it when I picked up the truck. Then there was issues with the truck when I come to pick it up and instead of staying to help her workers figure it out so everyone can go home she just left. Lucky you have Austin working there, he actually cares about the customer and stayed and we got it worked out.

Customer Service

Austin did a great job. The lady that's the manager not so much

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Excellent

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Inaccurate timeline of when my vehicle would be ready

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AUSTIN RALSTON WAS VERY NICE AND PROFESSIONAL..HE KEPT ME POSTED ON EVERYTHING GOING ON WITH MY VEHICLE

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I would recommend anyone to Montgomery first for a new or used vehicle or repairs to the vehicle that they have already have

Repair Quality

The employees there were nice kind courtesy patient took time to listen and understand and to answer my questions and was very polite

Customer Service

The employees there were nice kind courtesy patient took time to listen and understand and to answer my questions and was very polite

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Absolutely.... 4⭐s

Repair Quality

Got my vehicle in ahead of schedule, and out a head of schedule... Austin, kept me informed, the whole way, from start to finish... I have never had that kind of service from anywhere else over the years. I give a 10 out of 10 ⭐s.

Customer Service

10 out of 10. Thank you Montgomery and Austin....

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Beautiful result and first rate customer service. Thanks Austin!

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Vechile was Totaled

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Everyone gave superior customer service!

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