Montgomery Collision Center

4.2 (392reviews)
84%
5325 Preston Hwy,  Louisville,  KY  40213

In operation 101 years.

Montgomery Collision is a family owned auto repair business that has been in business since 1925. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (392)

Likely to Recommend

Repair Quality

All at front desk where very pleasant, communicates to customer well and professional!!

Customer Service

See previous comment.

Returned Clean

Likely to Recommend

Repair Quality

All staff were very warm and friendly. The workers did a great job putting my car back together keep up the good work! Marilyn Johnson

Customer Service

See above remarks!

Likely to Recommend

Repair Quality

$6400 worth of repairs was done, I was without my car for a month, and for some reason my car is making a knocking noise.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome staff, great work. Always recommend!

Customer Service

Greta communication.

Likely to Recommend

Repair Quality

Met all of my expectations.

Customer Service

Staff was friendly and accommodating. Took care of my needs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Depends on what happens when I bri g my cat back in so the defects can be fixed

Repair Quality

I called the day I pick my car up to inform you all about the defects that I found upo arriving at home. She told me to bring it in, which I am doing today. The paint job has bumps all over it. The hood has sever Scratches and one scratch is deep to the metal. The bumper has warp spots in it. And the hood is not lined up. I am bring my car back up there today.

Customer Service

It was hard to communicate because I never got a reply back k on my last email

Returned Clean

Likely to Recommend

Repair Quality

The repair worked well but there has been an extremely strong bad smell in the car since. Thinking maybe from the new window or tint or column?

Customer Service

One woman I spoke to during the process was helpful and the other woman was not as kind. My wife and I are friendly people but she was condescending and impatient. We were simply asking where our car was in the process as we didn’t have it for 16 days and she was snippy for sure. Wouldn’t come back here because of that.

Returned Clean

Likely to Recommend

Never!!

Repair Quality

As of today, 9/20/24, I've only had my car back almost 72 hour's. I've already found issues on the drive side door when all damages from the hit and run are on the passenger side doors. Also found screws and nuts in the console of my car. Communications was the worst I've ever encountered.

Customer Service

Communication was okay in the beginning and I was lied to on the day before (8/29/24), when I was actually supposed to receive my car back on 8/30/29. And was told it would be ready on that date

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car was a total loss.

Customer Service

I didn’t even deal with your collision center.

Returned Clean

Likely to Recommend

Repair Quality

I have a 8 only because it took about 30days for me to get my car back. But over all my car was clean and well put back together. And that's what counts will use the service team again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The service was fantastic, the speed of fix and return was even better. Extremely satisfied with the work and team.

Customer Service

The service was above and beyond what I expected. Appreciated their ability to fit me in, and keep me updated through the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I am happy with the work done to my car. The person I interacted with with very helpful and friendly

Customer Service

Very helpful

Likely to Recommend

I always recommend Montgomery Collison.

Repair Quality

A great group of people helped me with car body shop & repairs.

Customer Service

Very nice and answered the phone calls. Clear spoke and did most of the communications with my Insurance Company.

Returned Clean

Likely to Recommend

Repair Quality

They keep me updated on my vehicle

Customer Service

Very good

Returned Clean