Montgomery Collision Center

4.2 (386reviews)
83%
5325 Preston Hwy,  Louisville,  KY  40213

In operation 101 years.

Montgomery Collision is a family owned auto repair business that has been in business since 1925. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (386)

Likely to Recommend

If the practices of the leadership in the body shop hadn’t changed, I probably won’t recommend it at all due to the fact that there was some lying going on . if you need more time, just be honest with the customer and tell the customer that you need more time I would much rather accept that than to be blatantly lied to repeatedly.

Repair Quality

That rating is strictly for the body shop supervisor I had several different occasions that I was lied to about the status of my vehicle and why I couldn’t get my vehicle so I left a very bad taste in my mouth, but that was all taken care of by the michale Kaufman,which made a very conscience effort to rectify all the problems, and even went as far as personally delivering my vehicle to me at my home after hearing the situation that had unfolded at one of his facilities, so my hat goes off to him for being a stand-up gentleman and excellent businessman

Customer Service

My original customer service was not the greatest, but it was all rectified at the end

Returned Clean

Likely to Recommend

Repair Quality

Austin was great and I felt like they were doing everything they could to make the best decisions for our vehicle as well as our needs. Communication was great! We had our car back as quickly as possible and they had cleaned it inside and out so it looked nice too!

Customer Service

Returned Clean

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Repair Quality

Great job.

Customer Service

Austin was helpful

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Repair Quality

Had to call every time I wanted an update. But other than that the mechanic that did the work did a wonderful job.

Customer Service

Returned Clean

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The service at the Kia Body Shop was great

Repair Quality

Customer Service

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Parts are falling off and time frame was unclear and kept changing and all around abd experience

Repair Quality

My door rattles when I drive wasn’t doing that before my accident and it took almost 2 months to get my car back from the shop my door parts are falling off car wasn’t cleaned as promised

Customer Service

The parts you all put on my car are falling off highly dissatisfied with the work that was done on my car and the amount of time it took to get my car back

Returned Clean

Likely to Recommend

Repair Quality

Great staff

Customer Service

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Repair Quality

Was told multiple times the vehicle should and it wasn’t ready, days without hearing an update

Customer Service

Austin was great

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Customer Service

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Repair Quality

Overall great service from Austin and Jennifer

Customer Service

Team did a fantastic job fixing the issue

Returned Clean

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Repair Quality

concerns not addressed. front bumper was not fully connected and they told me “that’s how it is” when we walked over to another brand new car similar it didn’t move like mine did. offered to “glue bumper” will not be back at all

Customer Service

Likely to Recommend

Repair Quality

Very kind and serviceable person, Austin Ralston kept me up to date as the car was getting checked and fixed and the final product was excellent

Customer Service

Very kind, serviceable, and professional

Returned Clean

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Repair Quality

Customer Service

Austin was very helpful in keeping me updated on when I could pick up my car, and explaining everything that was fixed. He also helped fix my tire pressure when I mentioned I had accidentally filled it too much.

Returned Clean

Likely to Recommend

Repair Quality

They helped me find affordable parts , fixed my windows and made sure everything was clean when they were done .

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