Montgomery Collision Center
In operation 101 years.
Montgomery Collision is a family owned auto repair business that has been in business since 1925. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Poor updates and what I feel was an excessive repair duration, about 4 weeks. It took one more week but that was a delay on my end.
Customer Service - 2.5/5.0 -
No regular updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All staff very friendly and professional. They went above and beyond normal customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Service, Very nice People
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I felt that it was too difficult to reach someone about my car and I did not get any responses to texts to the guy handling it.
Customer Service - 3.5/5.0 -
See prior remarks
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
While the actual repair to my car body looks good, they didn’t initially repair everything needed so I am marking this down. Also, there is a deep scratch on the other side of my car that I don’t recall being there before (but it could have been, or could have been damaged by one of the tow trucks so I don’t want to say that’s the shop’s fault).
Customer Service - 0.5/5.0
Returned Clean
Kept me Informed?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
The Collision work was ; however, had a tire pressure issue following the service. I believe something happened during service that impacted the sensor but it was never acknowledged by your group
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was at a good timely matter and i thank you
Customer Service - 5.0/5.0 -
The service was at a good timely matter and I thank you
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
I told them from the beginning that the transmission hasn't worked the same since the accident! Last Friday I went to pick up my truck and when I drove it, it seemed like they tried to fix the transmission but they didn't!
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work in a timely manner.
Customer Service - 5.0/5.0 -
Very nice people.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Change on how long u take to repair the cars
Repair Quality - 5.0/5.0 -
Can you improve on how long I ou take to service the car its not pleasing at all but everything else is cool your services are excellent
Customer Service - 4.5/5.0 -
All good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfectly done , I’m fully satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
I'm having issues with the drivers front door lock. When the car door was repaired to put the new handle on it, you failed to look at the locking mechanism. I have difficulty unlocking the door.
Customer Service - 5.0/5.0 -
Everyone was friendly although you had my car for two weeks.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Simply because I feel the actual repair work is sub par.
Repair Quality - 1.0/5.0 -
The initial repair was satisfactory; however our vehicle was damaged while there and the repair of that damage was absolutely sub par!
Customer Service - 4.0/5.0 -
Everyone I encountered was nice and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, excellent people to work with. And I received a fast and quick return of my car..