Mossy Collision Center

Likely to Recommend - 5.0/5.0 -

They were friendly and knowledgeable.

Repair Quality - 5.0/5.0 -

The quality was perfect!!

Customer Service - 5.0/5.0 -

Jesse in the collision center was very good about communicating when the car would ready. He actually kept me updated weekly.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Took longer than expected to get parts. Service was great and we were kept up to date about delays.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

The work quality was excellent, and the employees courteous and helpful. Even with their not starting the work on time, I would recommend the collision shop.

Repair Quality - 5.0/5.0 -

The repair was done very well and very professionally. I also appreciated that they detailed my car after the work was done.

Customer Service - 3.5/5.0 -

I was impressed with the office staff who were courteous and professional. However I was very disappointed that although I was given the impression that the parts would be ordered and work started as soon as they came, they had my car for 9 days before any work was started. Once the work was started they did it as expeditiously as possible.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 1.5/5.0 -

Was not happy with the whole process

Repair Quality - 3.5/5.0 -

Emblem was missing upon delivery. Still do not have it.

Customer Service - 3.0/5.0 -

Once Joe went on leave everyone else was confused as to the status of the repair and did not call me back when I left messages.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional and kept me up to date during the process

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I appreciated the efficiency and communication.

Customer Service - 5.0/5.0 -

Fabulous.

My Experience - 5.0/5.0 -

Marlon was exceptional and took great care of us

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Nissan and Aaa double combination go to work

Repair Quality - 5.0/5.0 -

Good communications, good job

Customer Service - 4.5/5.0 -

Always there when I called checking on my car

Likely to Recommend - 5.0/5.0 -

I wouldn't take my car anywhere else

Repair Quality - 5.0/5.0 -

Perfect job

Customer Service - 5.0/5.0 -

Everyone has great customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good job and friendly staff.

Customer Service - 5.0/5.0 -

Steve is highly recommended

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Always very satisfied with Mossy collision center. Joseph stalcup is always very friendly and accommodating to my vehicles needs and does excellent quality work. Thank you!

Customer Service - 5.0/5.0 -

Very friendly!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Friendly and professional. Job was done in a timely manner. Great job 👏

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 1.5/5.0 -

I was told it would take 2 weeks to repair. It took almost 4 weeks.

Likely to Recommend - 2.5/5.0

Repair Quality - 4.0/5.0 -

Repair was done. However when I left I noticed the right front turn signal was making a fast clicking sound. Once I got home I realized it does not work crust should’ve been checked before handing mh car over. I have not had a chance to take it back and have it looked at.

Customer Service - 3.5/5.0 -

No one called me. I had to call each week for the status on my vehicle. What was told would take a week and half maybe 10 days. Took 3 weeks.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0