Mossy Collision Center
In operation 26 years, 22 years at this location.
Autobody is a Mossy family owned auto repair business that has been serving the community. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0 -
Busy collision place
Repair Quality - 4.0/5.0 -
Waiting extended time to be the collision be done
Customer Service - 4.5/5.0 -
Very busy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
The shop did nice work, but my car was in the shop from October 12 to November 30. It took a long time to receive the replacement parts. If possible, it may have been better if the shop could have returned my car back to me until all of the parts arrived at the shop and they were ready to start the repairs.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The staff was polite, but there wasn't always communication regarding the status of the repair.
My Experience - 0.0/5.0 -
You've had my car nearly 6 months and I still don't have it. I've never had such a bad experience.
Likely to Recommend - 0.5/5.0 -
Never would I refer someone to your bodybshop
Repair Quality - 0.5/5.0 -
You've had my car that I purchased from you for repair in your body shop for 6 months on the 3rd of Jan. The people I have dealt with have never called me back or reached out to me. They said they ordered the wrong door part were unabled to be located etc. Very bad customer relations
Customer Service - 0.5/5.0 -
You've had my car that I purchased from you for repair in your body shop for 6 months on the 3rd of Jan. The people I have dealt with have never called me back or reached out to me. They said they ordered the wrong door part were unabled to be located etc. Very bad customer relations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
The service department did an excellent job with all the repairs required. Thank you to everyone!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
It took 4 weeks extra to get my car fixed which they kept neglecting the concerns I had for my car (scrapes that were missed in the fixes) and it took 3 tries to get it right. Nor was I updated along the way for the status of my car. I was only notified when it was completed, but not when it was getting close or taking longer.
Customer Service - 3.0/5.0 -
I wasnt notified along the way of my service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Not sure why I am getting this, Mossy still needs to install a part that is on backorder. I have not received any updates on that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
There was just little to no communication about where the car was in repair. I had to call 3 times for updates.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They did a good job
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
All work was not performed and there was some damage from the seat-belt being closed in the door at the shop.