Mossy Collision Center
GM Certified Collision Center The Auto Body Shop you choose DOES make a difference! Use your RIGHT to choose who repairs your vehicle! Choose the Best, choose Mossy Motors Collision Center. We are now the "only" GM Franchised Certified Center in Louisiana! Because of our attention to detail, superior quality and our laser Precise equipment for exact paint matching, we were selected to become General Motors "ONLY" Franchised Certified Collision Center in the State of Louisiana! Satisfaction Guarantee!! We repair it right -- no short-cuts!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They did a great job on my repair. Everyone was friendly and the business was great at communicating any updates concerning my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
as always, completely excellent in all ways! I always recommend mossy for repairs , Thank you to the whole crew , for such a beautiful job on my CRV
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
outstanding work, mossy collision is the best in the city!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Front desk , the lady who did my adjustment really nice quick service
My Experience - 0.0/5.0 -
I noticed that they replaced the whole bumper which was greatly done, but right on the side of that bumper. There is a dent nobody paid attention to it. Nobody asked me about it. All they knew is always hit from the back and that’s all they focused on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done. I received my car ahead of time and I was pleased with the detailed. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So far watching cover on right side not a flush fit hope it does not separate Perfect match on paint
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Finished in a timely manner. Keep me posted and updated .
My Experience - 5.0/5.0 -
Corinne was the best! She kept me updated daily on progress and I had no issues at all with her knowledge and her straightup honesty throughout the whole process of getting my truck repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hats off to Corinne and the whole body shop department for an outstanding job on my truck.
Customer Service - 5.0/5.0 -
Corinne is the best
Likely to Recommend - 0.5/5.0 -
My husband and I had a very disappointing experience with the service and sales departments at Mossy GMC in New Orleans. While on vacation, we were involved in a car accident that was completely not our fault. Being 13 hours away from home and unfamiliar with the area, we had our vehicle towed to Mossy GMC’s service department, hoping we would be in good hands. Unfortunately, our car remained there for 45 days, and communication throughout that time was extremely poor. We repeatedly tried to contact the technician assigned to our vehicle and often could not reach him for days at a time. After multiple failed attempts to get updates, I finally contacted the service manager, who informed me that the technician we had been working with was no longer employed there—something no one had communicated to us. Because we live so far away and both work full-time, my husband and I decided it would be easier to sell the vehicle to the dealership rather than travel 13 hours back to New Orleans. Unfortunately, the experience with the sales department was just as frustrating. The sales manager was extremely rude, acted as though I was an inconvenience, and did not answer a single question I asked through phone or email. Instead, he abruptly passed me off to another sales representative who provided very little information and was equally short and unhelpful throughout the process. This entire situation was already stressful due to the accident and the distance from home. What we needed was clear communication and a little empathy, but Mossy GMC demonstrated neither. Between the lack of communication, poor customer service, and dismissive attitude, I would not recommend Mossy GMC’s service department or sales team to anyone.
Repair Quality - 5.0/5.0 -
Quality of actual repair - Satisfied.
Customer Service - 0.5/5.0 -
My husband and I had a very disappointing experience with the service and sales departments at Mossy GMC in New Orleans. While on vacation, we were involved in a car accident that was completely not our fault. Being 13 hours away from home and unfamiliar with the area, we had our vehicle towed to Mossy GMC’s service department, hoping we would be in good hands. Unfortunately, our car remained there for 45 days, and communication throughout that time was extremely poor. We repeatedly tried to contact the technician assigned to our vehicle and often could not reach him for days at a time. After multiple failed attempts to get updates, I finally contacted the service manager, who informed me that the technician we had been working with was no longer employed there—something no one had communicated to us. Because we live so far away and both work full-time, my husband and I decided it would be easier to sell the vehicle to the dealership rather than travel 13 hours back to New Orleans. Unfortunately, the experience with the sales department was just as frustrating. The sales manager was extremely rude, acted as though I was an inconvenience, and did not answer a single question I asked through phone or email. Instead, he abruptly passed me off to another sales representative who provided very little information and was equally short and unhelpful throughout the process. This entire situation was already stressful due to the accident and the distance from home. What we needed was clear communication and a little empathy, but Mossy GMC demonstrated neither. Between the lack of communication, poor customer service, and dismissive attitude, I would not recommend Mossy GMC’s service department or sales team to anyone.