Mossy Collision Center

4.6 (1,349reviews)
94%
1331 S Broad St,  New Orleans,  LA  70125

GM Certified Collision Center The Auto Body Shop you choose DOES make a difference! Use your RIGHT to choose who repairs your vehicle! Choose the Best, choose Mossy Motors Collision Center. We are now the "only" GM Franchised Certified Center in Louisiana! Because of our attention to detail, superior quality and our laser Precise equipment for exact paint matching, we were selected to become General Motors "ONLY" Franchised Certified Collision Center in the State of Louisiana! Satisfaction Guarantee!! We repair it right -- no short-cuts!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Infiniti
Kia
Nissan

Reviews (1,349)

Likely to Recommend

Quality is great!

Repair Quality

Customer Service

No communication about the progress . Had to call multiple times.

My Experience

The only things i didn’t like not informing me about my vehicle. Everything was sent to my husband. My husband does not own this vehicle Nissan Munro 2025, if i left my information on paper when first drop off then i should’ve be contact. Two i call to ask questions certain things was being fix about my vehicle no response when he/she call me tell me the insurance company not fixing.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great repair job, I was regularly notified as to progress. Everything was perfect!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciated the professionalism and friendliness of all the team members that I came in contact with by phone and in person. I am very satisfied with the repairs that were completed on my vehicle. Thanks, Mrs.

My Experience

Very satisfied with the repair experience. Taylor Van Gergen kept us updated about the repair progress and the repair work was completed one day ahead of time.

Likely to Recommend

Repair Quality

Very happy with the service

Customer Service

Returned Clean

My Experience

I lokked @ mt car this AM. There are ruff edges. I left a message today. Please call me tomm. Jon, 504.296.6909.

My Experience

I’m completely satisfied

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They have done great work

Repair Quality

Fast work

Customer Service

Informed every step of the way about the progress

Returned Clean

Likely to Recommend

This is my first time using Mossy because it was recommended to me by friends… Now I will do the same

Repair Quality

Fantastic experience… Sean and Taylor took excellent care of keeping me informed of progress and any changes

Customer Service

Taylor is extremely professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

When I went to go pick up my car, as soon as I pulled off, a warning light appeared about a parking light malfunction. I turned around, went back inside and let them know. A bulb had just burned out. They immediately rectified the problem and were very polite while doing so.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

yes i will tell people about MOSSY

Repair Quality

it was great thank yall very much and the keys for the alarm

Customer Service

great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Took a long time to get completed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The reason why I gave an 9th scale was only because, I was getting text messages indicating that the work was going up to schedule and the day that the car was going to be ready, and it wasn't. I have to say that I was very surprise of the work; other than the text messages, I think I would have giving you guys a 10.

Customer Service

The work was excellent, except when it came down to the text messages indicating when the car was going to be ready. I would prefer a text indicating "your car is ready." Other than that I was very surprise of the work.