Mossy Motors of Picayune
Mossy Motors of Picayune is a General Motors and Nissan dealership located in Picayune, MS. Our collision center employs the best technicians and office personnel. We work on all makes and models and are passionate about our quality and commitment to repairing cars to pre-accident condition while creating an excellent experience for the customer. We also have both GM and Nissan loaner vehicles available.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
They had my car for almost a month and when I went to pick it up one of the back panels did not get replaced it was still scuffed up with paint on it and my rims had overspray on them and my paint on my back door had a bubble where the clearcoat had warp down
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
They had my car 4 days shy of a month, when I went to pick it up one of the panels was never changed and there was over spray on my rims and some paint sagged on the door and made a line. So they kept it for a few more days. When I went to get it the second time the panel was changed but there is still over spray on my rims and the place where they buffed and repainted you can see a big circle where did didn’t buff it out good. Needless to say I will no do any more body work here I will take my chances and try to drive to Slidell where I bought the car at Legacy.
Customer Service - 3.5/5.0 -
Mark was great at helping me but it still didn’t get fixed to my liking and what the insurance paid them to do
Returned Clean
My Experience - 5.0/5.0 -
Our 2021 GMC Acadia looks good as new!! Luckily the accident happened in the parking lot of the dealership and it was able to be evaluated immediately. Mr. Mark was out as soon as it happened assessing the damage! Me. Mark and the collision department kept us up to date throughout the whole process and would apologize anytime there was a little snag! Mr. Mark dealt with the insurance company as well as the rental car company! Once we picked out vehicle up the entire vehicle had been detailed as if it was coming off of the show room floor! My wife and I appreciate all of the help and were very pleased throughout the entire process and are pleased with the finish product!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is and has been my body repair shop for many years.
Repair Quality - 5.0/5.0 -
Car look like new!
Customer Service - 5.0/5.0 -
Mark does a great job keeping is word. He runs a excellent body repair job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Vehicle was with them from dec 7-Jan 6 a month! Wrong part came in, Then paint was taking longer to dry, then scratched part when they put it on, then had to repaint, took forever to send for recall after the car was there a month! Get it back and the oil light is on!! Very dissatisfied.
Customer Service - 2.5/5.0 -
Was not on top of things. They only called me twice and had my car a month. They gave me 3 pick up dates and I had to call each time to find out they were keeping it longer.
Returned Clean
My Experience - 0.0/5.0 -
our experience with Mark was excellent. when we came to pick it up, there was a chip in the paint. it was repaired. when we came the 2nd time to pick it up, there was some kind of fine dust like grinding dust all over the seat. we had to wait for them to clean it. however after everything, it was a good job.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job repairing my truck. I will absolutely be back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 0.0/5.0 -
Took my Sienna in for collision repair in September, never got updates i always had to call, upon pick is wasn't fix, still had wax on the car too, advised them said must be a bracket said they would call when it came in..about 2 weeks later Never got a call ,i called. Part comes in they replace it, now it's even worse. So said will call when they can get me a loaner a week or so later still no call, i called. FInally get the car in for 3rd time..finally that part is fixed...but now i have a bent wiper blade arm that has to be ordered and be replaced. They said probably from the carwash. So i will see if i get a call or if i will have to call. This is ridiculous. I've worked in the service industry and this is the worse experience I've had at a dealership.
Likely to Recommend - 0.5/5.0
Customer Service - 3.5/5.0 -
Mark is very nice. But maybe work on those follow up calls
Returned Clean
My Experience - 5.0/5.0 -
But the rear wheel guard was not repaired on the drivers side this was also due to the accident
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job. The truck looks like the day I bought it. They kept me informed throughout the process. Great crew!!
My Experience - 5.0/5.0 -
Looks brand new like the tree never fell on my car.