Motion Auto Body, Inc.

4.8 (1,495reviews)
96%
111 Ledgewood Ave,  Netcong,  NJ  07857

In operation 46 years.

State of the art collision repair facility. Insurance claims. Lifetime warranty. Full service from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,495)

Likely to Recommend

Repair Quality

The length of time they held the car for the repair seemed excessive. More than two weeks.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They promised me they will have the car done in 2 weeks. And I had to go to work every day.

Customer Service

Likely to Recommend

Repair Quality

The repairs were done quickly and my car looks like new.

Customer Service

Very friendly and knowledgeable. Explained the repairs, timeframe and steps to the repair. Appointment was scheduled quickly and with ease.

Returned Clean

My Experience

This is the second time working with motion and we are very satisfied again. The entire staff is friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Can't even tell any work was done on the car. As good as new!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Have always been very happy with the work your team does.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They were very nice and informative. My vehicle looks brand new and rides like new. Fantastic place.

Customer Service

See original comment….

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Could not have had a better experience.

Repair Quality

Chris and his team at Motion Auto Body were outstanding. The workmanship was superb, the communication was excellent, and the completion date was as originally promised. We are very grateful to have had an excellent experience following the imperfection of the accident...

Customer Service

Please know that we had an outstanding experience with Motion Auto Body in every category. Chris and his team excelled in every way possible. Their workmanship, his communication, the promised timeframe for completion…better than we could have hoped for. Thank you to Chubb and Motion Auto. Judith and Steven Hackettstown, NJ 07840

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We've had multiple cars worked on and we come back because of the service. In this instance, an initial inspection was accommodated earlier, even though the shop was booked. Also your team worked with NJM since there was a part that could not be replaced, and my deductible was lowered as a result. The representatives are always friendly on the phone and informative in person.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Paint did not match the paint finish on my car. I did go back and they have agreed to fix it a at no cost to me and they agreed to provide me with a rental vehicle However, apparently no one looked to see that the paint did not match. I am now waiting for Motion to get back to me with their plan. To redo my car. I was told they would get back to me in a couple of days Petrillo

Likely to Recommend

Repair Quality

They do not ever return phone calls and when they say they will call back they never do. Paint Did NOT match the paint on my car and apparently they did not notice this and honestly it was blatant mis match. While they agreed to redo it, I was told they would call in a couple of days with a time frame. THREE DAYS no call back I called them and they gave a time frame of 12/1/2025… two and a half weeks later. My car should have gone ahead of all others. Also a film of sorts on my windshield will not come off. I am annoyed this took three and a half b weeks and the delivered my car paint not matching seems there is NO quality control. Apparently nobody looked at the paint job , even the painter guess he thought I would not notice. NO NOT HAPPY WITH GOING TO MOTION . Workmanship leaves much to be desired and customer service is extremely poor.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My car came back looking great both inside and out! Great service is appreciated

Returned Clean

Likely to Recommend

Repair Quality

Looks good. Added bonus, a clean car inside and out!

Customer Service

All questions answered

Likely to Recommend

Repair Quality

Car looks perfect. So glad the repairs are finally done.

Customer Service

I really had no contact with shop

Returned Clean

Likely to Recommend

Repair Quality

very helpful and kind. The car looked brand new inside and out when i picked it up.

Customer Service

Returned Clean