Motion Auto Body, Inc.

4.8 (1,504reviews)
96%
111 Ledgewood Ave,  Netcong,  NJ  07857

In operation 46 years.

State of the art collision repair facility. Insurance claims. Lifetime warranty. Full service from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,504)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service. Interaction with staff was exceptional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My whole experience was a perfect 10….. From the time I walked through the front door until the time they handed my keys back it was a pleasure. This is a wonderful business and was happy to be a customer….

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looked like new once the repair was complete, it just took a lot longer than I was told it would. Two days after I dropped the vehicle off I received an e-mail that said see you in 8 days. It was 21 days when I got the vehicle back. Don’t understand how the estimate could be that far off. Instead of paying Enterprise for 8 or 10 days for a rental I paid for 21 days

Customer Service

There was some communication from the shop but not a lot. I received a couple of e-mails indicating the same completion date. When I called the shop on the completion date I was given I was told that there was additional damage and that it would be another week. At that point they e-mailed me saying it would take longer but there was nothing before that. When the additional week plus 2 days was over I still hadn’t gotten any status

Returned Clean

Likely to Recommend

Repair Quality

Difficulty from Buick to get parts was overcome by your crew. I spoke to GM and made serious complaint. Called dealership also

Customer Service

Likely to Recommend

Repair Quality

The repair looked GREAT ! Only complaint was it took 2 months to get my car back. The people at motion where very helpful and pleasant. .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job.

Customer Service

Great job.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car was repaired in a timely fashion and staff was knowledgeable and informative. Quality service.

Likely to Recommend

Repair Quality

They did an excellent job on my car looks brand new. I would recommend them to anyone.

Customer Service

Very pleasant and helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good customer service. Addressed all concerns and repaired everything damaged back to perfect conditions!

Likely to Recommend

Repair Quality

Overall excellent body damage repair. They did miss a small dent, but considering the overall damage this was a minor thing. They are going to repair this separately, so this issue will be resolved. Not a perfect 10 rating due to the miss of all exterior damage. I would like to note that overall cleanliness was ok but there is a greater need for better interior detailing. Glass remained in the center counsel as it looked like no one even opened it to check for glass and there was still some glass under the front seats. I needed to do a thorough vacuuming and interior detailing myself when I brought it home to make sure all the glass was removed from the interior.

Customer Service

They were professional to deal with; kept me updated; and are rectifying the missed dent.

Returned Clean

My Experience

Very professional. Employees pleasant to work with. Car looked better than new. I was surprised and happy to find my car even detailed when I picked it up. I would highly recommend!

Likely to Recommend

I would use again and highly recommend

Repair Quality

I was completely impressed with the professionalism of the staff and the communication was on point. My car was detailed inside and out in pickup which completely surprised me. The car looked new being a 10 year old car. I would highly recommend.

Customer Service

Very professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy with the service I received and with the repairs to my car!

Customer Service

Friendly, helpful and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean