Moyer Collision Repair

4.7 (52reviews)
96%
1509 Quentin Rd,  Lebanon,  PA  17042
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Hyundai
Kia

Reviews (52)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The repair work was frequently described as flawless, excellent, and indistinguishable from pre-accident condition. Staff were widely recognized for being courteous, professional, and genuinely caring toward customers. Vehicle cleanliness upon return was a recurring highlight, with many describing their cars as spotless or showroom clean. Timeliness was generally well-received, with several customers noting early or on-time completions, though some customers noted they had to initiate contact for status updates rather than receiving proactive communication. A small number of customers mentioned quality concerns such as residue on paint, minor finish issues, or parts not properly secured, reflecting areas where customers felt attention to detail could be strengthened.

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Returned Clean

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Returned Clean

My Experience

The estimate was quick. Service was quick. I was alerted when my car was ready. They cleaned the interior well.

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Repair Quality

Great job! Done ahead of estimated time

Customer Service

Alan was awesome

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Repair Quality

This insurance repair was handled professionally and respectfully with Moyer Collision Service. Alan was so friendly and put us at ease & kept us up to date. Definitely recommend and would use again .

Customer Service

Alan couldn’t have been any more respectful, friendly or efficient

Returned Clean

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Overall customer service was great. My only complaint is that I didn’t receive any communication that my vehicle would be another week in the shop - I had to call for an update after the initially estimated week of repair passed.

Returned Clean

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Returned Clean

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They were awesome! Would highly Recommend.

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Returned Clean

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Returned Clean

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The timeframe was great but the work was not. I really hope this gets made right. My car goes back in today. I did want to wait to complete the survey.

Repair Quality

I was waiting to do my survey but this says final survey notice. My repair had several issues still wrong with it or new problems from the repair. My car is going back in again today so hopefully everything will be made right.

Customer Service

Office guys are knowledgeable and friendly. I did not meet repair guys.

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Repairs are excellent. Car looks like new.

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The body work is excellent, you cannot tell where the damage occurred. However, being a Mercedes Benz, it had to be taken to an MB dealer to connect the cameras. It turned out the cameras were just not plugged in correctly. Wish Moyers would have taken care of this instead of me having to drive almost 100 miles round trip (2) and losing use of the car another 4 days. This being said, I would recommend them and use them again without hesitation.

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Returned Clean

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My Experience

Very pleased with the work they did. The vehicle was delivered nice and clean.

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Instead of having my vehicle 5-7 days it was 10

Customer Service

I had to call them to find out about my vehicle, where they should have been calling me

Returned Clean

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Repair Quality

The repair itself was great. Only complaint I have is there is a gritty film or residue all over the vehicle that I cannot seem to remove with car washing. Almost like a clear acrylic with a fine sandy-to-the-touch feel. I paid xtra at dealership for ceramic coating, and it was glossy slick smooth feel to the paint. Now is not since the repair.

Customer Service

Customer service was great

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Friendly, knowledgeable staff!! They stand behind their word, they are prompt, and they always answer the phone or email!! Great experience, wonderful service!!

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Returned Clean

My Experience

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Alan was awesome!!

Returned Clean

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