Mpact Collision - Strasburg
In operation 5 years.
At MPACT Collision, Inc. we provide full-service collision repair including other services such as glass repair and replacement, A/C service, and minor mechanical repair. We offer a lifetime warranty on collision repairs and have state of the art equipment to make sure your car is fixed quickly and correctly. We are family owned and operated and repair your vehicle as if it was our own.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They did a wonderful job. I would definitely recommend them to everyone. Thank you for the terrific work you did. 100% satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people. They kept me updated and did a fantastic job. The car looks great. I would recommend them to anyone.
Customer Service - 5.0/5.0 -
Very friendly staff. Very helpful with any questions I had.
My Experience - 5.0/5.0 -
You guys did a fine job! Car looks really great! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks to all of the guys at impact! Great job! Car looks brand new! Reasonable pricing too!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair job is done very well and I’m very pleased!
Customer Service - 5.0/5.0 -
The communication was always friendly and they answered any questions I had.
Returned Clean
My Experience - 5.0/5.0 -
Ron and staff were excellent, kept me updated throughout the process and the repair left the car looking better than ever. Five stars, would recommend 👍🏻
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mpact does excellent work thankyou guys again!
Customer Service - 5.0/5.0 -
Car looks new again thankyou
Returned Clean
My Experience - 5.0/5.0 -
Very professional acting and friendly and repairs look perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ron was clear on the estimate and the team doing the repair and finishing did a fantastic job. My car was even shiny and clean upon pick up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Y have the cleanest body shop I have ever seen. My car looks new. Great job
Likely to Recommend - 5.0/5.0 -
You have the best body shop I have ever seen. I will always return and tell my friends the same. Well done!!
Repair Quality - 5.0/5.0 -
The car looks perfect and you kept me informed during the process Well done !!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Even with a little issue, (see first comment), the experience went well, customer service was excellent, end result was very satisfactory.
Repair Quality - 4.5/5.0 -
I spoke with the lady at the office and explained that I would write this review. Even with the setback, I feel that the overall experience went very well due to the courtesy and understanding of the customer representatives. The Folks at Strasburg are very accommodating and helpful. The end result was very satisfactory. The issue was when I went to pickup the truck, a small dent from the deer’s antler was overlooked. Without hesitation, Ron remembered I had pointed that out during initial drop off and apologized and said they would take care of it. This was much appreciated because it showed integrity and was without conflict. Problem is the billing was already completed and in the next few days my phone exploded from Allstate and Impact with these review requests as if I had the truck back, meanwhile it was getting the overlooked dent fixed and the job wasn’t finished. 1st Suggestion is that when a vehicle is dropped off, rep should come out and insure that the customer fills out the paperwork with the circled damages correctly, customer is not the professional who knows how to deal with these issues but most likely disengaged because of the accident and dealing with temporary loss of vehicle. Ron was also very helpful with setting up Enterprise rental to pick me up and this was a great help. 2nd don’t complete paperwork until customer has seen and agreed to all the repairs. These two procedures could have prevented a lot of problems from happening. The damages would have been noted in the beginning and unnecessary paperwork and review requests would have been avoided by seeing the vehicle first before processing billing paperwork.
Customer Service - 5.0/5.0 -
See previous comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly impressed plan to bring our third car there also.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We love love loved Mr. Wood. He was so nice and accommodating he stayed after hours just for us! The truck came out better than expected! Truly thank you mpact!! We will be back!
Customer Service - 5.0/5.0 -
We love love loved Mr. Wood. He was so nice and accommodating he stayed after hours just for us! The truck came out better than expected! Truly thank you mpact!! We will be back!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome experience! Amazing staff. Highly recommend