Mr.Collision Center
In operation 88 years.
Honda of Hollywood has been a staple of the Hollywood automotive scene since the 1970's.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the work ❤️
Customer Service - 5.0/5.0 -
Very very happy with the work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I received 5 star treatment from Raudell.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
There were times that I would call seveal times daily answered the phone. I would have to wait until the next day and try again.
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
More/better communication needed.
Repair Quality - 3.5/5.0 -
My husband notice that a small section isn’t glued in/attached completely. We will try to take it in a couple of weeks. We are not able to take it in right now. It will need to be the earlier part of May. We will call next week sometime.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely will recommend. Professional and great customer service as well as labor
Repair Quality - 5.0/5.0 -
Quick repair job for a dent on my hood. The work came out really good. I cant even tell that its been repainted or ever damaged. Really happy with how the repair came out
Customer Service - 5.0/5.0 -
The guy was really helpful and provided me with updates as soon as they were available. Everything went smooth and quick
Likely to Recommend - 1.0/5.0 -
It took three months for me to get my vehicle back. Your team took possession of my vehicle on Jan 29, 2024. It took about two weeks for them to create an estimate and submit it to my insurance. After a few weeks of waiting, they received the required part. I would call to get updates, and they would claim they were about to call me with an update, which was clearly not true. It was frustrating because I had to pay two months' worth of rental fees without knowing how long I would need to extend my rental. To make matters worse, when my car was ready for pick up, the shop had created scratches on it. They tried to gaslight me by saying that the scratches were already there when I dropped it off, but they eventually took responsibility for it and fixed it. When I picked up my car, the guy at the shop knew I was coming on Tuesday. He told me that they would wash my car on Monday and have it ready on Tuesday. However, when I got there, he assumed I would be coming later in the afternoon. I also noticed some scratches on the window pad. Overall, the experience was not great.
Repair Quality - 0.5/5.0 -
It took three months for me to get my vehicle back. Your team took possession of my vehicle on Jan 29, 2024. It took about two weeks for them to create an estimate and submit it to my insurance. After a few weeks of waiting, they received the required part. I would call to get updates, and they would claim they were about to call me with an update, which was clearly not true. It was frustrating because I had to pay two months' worth of rental fees without knowing how long I would need to extend my rental. To make matters worse, when my car was ready for pick up, the shop had created scratches on it. They tried to gaslight me by saying that the scratches were already there when I dropped it off, but they eventually took responsibility for it and fixed it. When I picked up my car, the guy at the shop knew I was coming on Tuesday. He told me that they would wash my car on Monday and have it ready on Tuesday. However, when I got there, he assumed I would be coming later in the afternoon. I also noticed some scratches on the window pad. Overall, the experience was not great.
Customer Service - 2.5/5.0 -
They were okay very Monotone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I'd recommend it without any reservation.
Repair Quality - 5.0/5.0 -
Not only was the job completed in a timely manner, but Mr. Raudel, made sure the job was done to my complete satisfaction.
Customer Service - 5.0/5.0 -
Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Israel kept his word and privided me with excellent service!
Customer Service - 5.0/5.0 -
Israel and his team were great
My Experience - 5.0/5.0 -
A little roadrash on my Insight's rear bumper from a low brick wall. Since it's all 1 piece, I knew they'd have to take it off to paint it. Francisco was great. He said 3 days. I said 2? He said he'd try. Afternoon of the 2'nd day he called. The car was ready. Whole bumper redone and finish matched perfectly. I thanked Francisco and told him I hoped never to see him again. But I will be back if I need any other body work done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I already did this survey after your 1st text to me on Friday 1/12.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend
Repair Quality - 5.0/5.0 -
good servise
Customer Service - 5.0/5.0 -
good service
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Francisco was in charge of my case and this is my second time around unfortunately. But he had made both of my processes the best that they can be. I appreciate his communication and work.
Likely to Recommend - 5.0/5.0 -
The work is definitely excellent.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Return calls to customers needs improvement.
My Experience - 5.0/5.0 -
I'll leave the time it took to get my car back to the state from before the accident out as that was not on you. When it comes to the repair itself. my car looks like brand new, as if nothing even happened. I'm very pleased and satisfied with the result.
Likely to Recommend - 4.5/5.0 -
Would recommend
Repair Quality - 4.5/5.0 -
I’m super happy with the repair. My car looks brand new, as if nothing ever happened. The only thing that contributed to a lot of frustration was the time it took, though I know that’s not on you. Overall really satisfied.
Customer Service - 4.5/5.0 -
It was good overall. The only thing I would’ve changed is getting updates. I was always the one checking in so I would’ve appreciated being kept in the loop.