Mullins Auto Body

4.9 (1,506reviews)
98%
1419 Partin Drive N.,  Niceville,  FL  32578

In operation 38 years.

Mullins Auto Body is a family owned and operated full-service collision repair shop, that has been serving our community and surrounding areas since 1989. We do our best to provide the highest level of customer service throughout the repair process and return your damaged vehicle to its pre-accident condition. Mullins will work hand in hand with the insurance companies to fight on your behalf as the customer, to ensure that your repairs are covered to the full extent and are made properly to OEM standards. Using our exceptional skill and auto repair knowledge in combination with the latest in advanced technology and techniques our goal is to deliver safe and superior repair back to the customer in its original state. Email us at [email protected]. We accept most insurance companies and we also do customer pay repairs. Please stop by at your convenience for an estimate.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.

Reviews (1,506)

Customers say
Overall Customer Satisfaction
Customers consistently praise Mullins Auto Body for exceptional service quality, with many highlighting the outstanding communication throughout the repair process. The shop receives high marks for timely completion of work, often finishing ahead of schedule, and for going above and beyond by detailing vehicles before return. Staff members are frequently commended for their professionalism, friendliness, and dedication to customer care. Many customers express complete satisfaction with repair quality, noting their vehicles look brand new after service. The shop's ability to handle insurance communications seamlessly and provide regular updates is particularly appreciated. While most experiences are overwhelmingly positive, a few customers noted minor issues with communication timing or small details not addressed.
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"I was shocked at how my car looked after the repairs. My car was buffed out ,cleaned it looked fantastic. ..." Read more
"We have used Mullins to repair our family vehicles at least four times over the years. They offer consistent ..." Read more
"Absolutely the Best of the Best. Professional, Outstanding first tom repair"
"Mullins went above and beyond to handle everything for us as quickly as possible. They are pros at dealing ..." Read more
"... with my vehicle after being hit by a young driver! They are a well-oiled machine and took over communicating with the insurance company, kept me ..." Read more
"Mullins completed the work and retuned my vehicle earlier than expected."
"It was done quicker than expected."
"Early! Great work done early!"
"My car was ready several hours before I had expected."
"Extremely fast service!"
"They kept me informed through every step of the repair process from quote to completion. They offer ..." Read more
"Excellent customer service! Called me with updates and I never had to reach out to them like I do with other repair places."
"They were awesome about keeping me in the loop with status updates."
"Never had to dial their number. They called me when they said they would. Never had to wonder what was ..." Read more
"Communication was sparse at best despite calls for status. Leaving messages with words of 'under analysis ..." Read more

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My Experience

Everyone I spoke with from start to finish were very helpful, kind and caring. Everyone seemed to enjoy what they were doing. Thanks for ALL you did! Great Team!

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Speedy, clear communication and rapid repair and completion .its a quality operation that respects its customers. I say that because of their communication and updated , they’re keeping to the timeline and to the quality of their work.

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Super nice folks who are very professional and their work is superb. Won't use anyone else for auto body repair.

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Confidently

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The best in the area.

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Perfect communication.

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I was impressed with the service and completion of work, they had us back in our vehicle a day early. I would recommend this shop to others

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Great shop

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I appreciate the attention to detail in looking at the total system versus the cosmetic approach only

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Carly was wonderful

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Great work by Mullins. They take care to do things right.

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We get all of our personal and business vehicles repaired with Mullins. They are top notch and have the best customer service!!

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Absolutely amazing!!! My car looks brand new!! Thank you guys and Carly soooo much! Yall were quick too!

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Carly was so nice and kind!

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Hats off to Carli!! Her communication skills were wonderful--always kept in touch with us and so nice to work with

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