Mullins Auto Body

5.0 (1,550reviews)

99%

(850) 678-0056

1419 Partin Drive N., Niceville, FL 32578

99%

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1419 Partin Drive N.
Niceville, FL 32578

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Mullins Auto Body

See Photos

1419 Partin Drive N.
Niceville, FL 32578

Get Directions Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 38 years.

Mullins Auto Body is a family owned and operated full-service collision repair shop, that has been serving our community and surrounding areas since 1989. We do our best to provide the highest level of customer service throughout the repair process and return your damaged vehicle to its pre-accident condition. Mullins will work hand in hand with the insurance companies to fight on your behalf as the customer, to ensure that your repairs are covered to the full extent and are made properly to OEM standards. Using our exceptional skill and auto repair knowledge in combination with the latest in advanced technology and techniques our goal is to deliver safe and superior repair back to the customer in its original state. Email us at [email protected]. We accept most insurance companies and we also do customer pay repairs. Please stop by at your convenience for an estimate.

Services

Free Estimates
Insurance Company Assistance
Towing

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 6:00 pm
Tue	7:00 am - 6:00 pm
Wed	7:00 am - 6:00 pm
Thu	7:00 am - 6:00 pm
Fri	Closed
Sat	Closed

* Holiday hours may differ.

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Reviews (1,550)

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Rating

1,469 Customers Rated

5 Stars

84.6% Complete

(1311)
4 Stars

7.1% Complete

(110)
3 Stars

1.3% Complete

(20)
2 Stars

0.8% Complete

(12)
1 Star

0.3% Complete

(4)
< 1 Star

0.8% Complete

(12)

Customers say

Overall Customer Satisfaction

Customers consistently praise Mullins Auto Body for exceptional service quality, outstanding communication, and timely repairs. Many highlight the shop's ability to restore vehicles to like-new condition, often exceeding expectations with complimentary interior and exterior cleaning. Customers frequently commend the friendly, professional, and knowledgeable staff who make the repair process seamless and stress-free. Regular, proactive updates throughout the repair process are a standout feature appreciated by many. Vehicles are frequently completed ahead of schedule, and the shop's expertise in handling insurance claims is widely valued. A small number of customers noted minor areas for improvement, including occasional inconsistencies in follow-through on promised touch-ups and communication gaps, as mentioned directly in their feedback. Overall, the overwhelming sentiment reflects a highly satisfied customer base with strong loyalty and willingness to recommend.

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Service Quality
Timeliness
Communication

"... hand them your keys. They dont just fix vehicles - they take care of people. That kind of service is becoming incredibly difficult to find. I have now ..." Read more

"⭐⭐⭐⭐⭐ 100 STARS IF GOOGLE WOULD LET ME! I honestly dont know where to begin with Mullins Auto Body Shop. Over the past year, my wife and I unfortunately needed auto body repairs on three separate occasions. Lets just say it wasnt our best year when it came to automobiles and drivers paying attention — and, in full disclosure, I was the driver who wasnt paying enough attention on one of those occasions! 😂 But every single time, Mullins Auto Body went above and beyond the call of duty. There are plenty of businesses that can repair a vehicle. What separates Mullins is how they treat their customers, the pride they take in their work, their attention to detail, their integrity, and the confidence you have when you hand them your keys. They dont just fix vehicles - they take care of people. That kind of service is becoming incredibly difficult to find. I have now moved out of state, approximately seven hours away, and I can say this without hesitation: if I ever need significant body work on one of our vehicles again, I will seriously consider driving seven hours to have Mullins do it. Thats how much I trust them. Think about that for a minute. There are probably hundreds of body shops between my new home and Mullins, and I would rather drive seven hours back to people I KNOW will do the job right than take a chance somewhere else. Trust is earned, and Mullins has earned mine three times over. When you find a business that combines exceptional workmanship with exceptional customer service and people who genuinely care about doing things the right way, you dont forget them. I dont give recommendations like this lightly. Mullins Auto Body Shop has my absolute highest recommendation. Five stars arent enough. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 100 STARS. THE BEST OF THE BEST. Thank you to everyone at Mullins for taking such incredible care of my wife, me, and our vehicles over the past year. You turned three very frustrating situations into three experiences that reminded me what outstanding customer service is supposed to look like. You have a customer for life - even if that customer now lives seven hours away! If you need an auto body shop and want people you can trust, look no further. Mullins is the one." Read less

"... vehicles at least four times over the years. They offer consistent quality work, professionalism and superior customer service. They are trustworthy and knowledgable which really ..." Read more

"... day one of meeting them and getting an estimate! High quality work and completed faster than I ever expected. Customer service was Truly Outstanding, friendly ..." Read more

"Mullins went above and beyond to handle everything for us as quickly as possible. They are pros at dealing ..." Read more

"Unbelievable customer service! Definitely five stars for customer care and satisfaction on my bodywork! Would recommend ..." Read more

"Mullins completed the work and retuned my vehicle earlier than expected."

"... day one of meeting them and getting an estimate! High quality work and completed faster than I ever expected. Customer service was Truly Outstanding, friendly ..." Read more

"Great job for a fair price completed faster than expected."

"Friendly, professional staff. Work was completed days ahead of time. Greatly appreciated the interior cleaning of my vehicle. I would highly ..." Read more

"... customer service to the amazing repair to our vehicle. The service was done when promised. Amazing work!" Read more

"... control as a part was on back order from Germany the communication from Mullins was amazing! They kept me informed every step of the way. Once the part arrived they ..." Read more

"... number. They called me when they said they would. Never had to wonder what was going on." Read more

"They kept me informed through every step of the repair process from quote to completion. They offer a far superior ..." Read more

"Speedy, clear communication and rapid repair and completion .its a quality operation that respects its customers. ..." Read more

"Very professional and always in constant contact with updates on progress, kind courteous and friendly staff 👍"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication