Classic Collision Crestview

5.0 (1,539reviews)
99%
136 Cayson Ave,  Crestview,  FL  32536
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In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Crestview, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
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Email

Reviews (1,539)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs described as flawless, impeccable, and restoring vehicles to like-new condition. The team receives high marks for professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating proactive text and phone updates throughout the repair process, eliminating the need to follow up. Timeliness is another highlight, as many vehicles were completed ahead of schedule, often surprising customers. Complimentary interior and exterior cleaning was a recurring pleasant surprise. A few customers noted occasional delays due to parts availability or weather, and isolated feedback mentioned inconsistent proactive updates and minor finishing concerns, reflecting areas customers feel could be refined.
AI-Generated from reviews written in the last 12 months
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"... I went to pick my car up everyone was so kind and my car was more beautiful than it was prior to my accident! They even vacuumed out the inside which I was not ..." Read more
"... They did a very good job. When people look at it, they say which side was damaged! They cant tell. It was cleaned up real pretty as well. I would go ..." Read more
"... of work, schedule and establishing expectations. The work was performed to a high standard. I highly recommend their work." Read more
"... way ahead of the original schedule they gave me. The work done was top notch. No problems noted. Paint matching was excellent!!" Read more
"Looks amazing. Can't tell where the damage was. Very professional, always informed, and super awesome ..." Read more
"... our car. Our car now looks as good as new. Also, Classic Collision got the job finished 8-9 days early so we could get back in our own car.😀" Read more
"It was done be for the estimated date."
"Earlier than expected"
"Had to return car to fix scratches. Found door window tint folds and waiting on proof ..." Read more
"... appreciated that I was texted on the progress very often. I NEVER had to call and question anything!!! Best service Ive ever experienced!!!" Read more
"I was blown away by the communication. I have never worked with a company that provided such wonderful communication."
"Great job getting my car in and fixed Quickly. Very communicative when parts arrived damaged and they got them replaced asap. They let me every step during repair. Highly ..." Read more
"Excellent communication throughout the entire process, my car looks as if it was never damaged at all"
"I was updated only when I called for a status."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very likely !

Repair Quality

They were very friendly and professional. They were able to fix the problem with my broken driver's window on the same day, before it rained. The repair cost was very reasonable. I would definitely recommend them to my friends and family.

Customer Service

Happy Camper ! 😊

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job getting my car in and fixed Quickly. Very communicative when parts arrived damaged and they got them replaced asap. They let me every step during repair. Highly recommend

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Very satisfied with the repair service. Communication was excellent and service was complete in a timely and efficient manner. Car looks great and as good as new. Thank you to the whole Classic Collision team for your hard work and dedication!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I really appreciate the quality service that was expedited on my behalf to repair my car to a "like new" appearance. Thank you so much!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing work!! Great customer service and communication! Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was very happy with the great service. Extremely friendly and professional.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

So extremely helpful! Updated me with all progress and returned my car back to me better than new!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

These guys are fantastic!!! Fast, great communication and my car looks perfect again! 🙂 Thank you!!!!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

They repaired our 2026 Ford Escape, after it had extensive hurricane damage, back to brand new status.

Customer Service

We were amazed at the results. The team did a wonderful job.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work and communication throughout the process. They’re experienced, and trustworthy. It’s our third time at this location and we would recommend them to anyone.

My Experience

Very impressed with the complete experience from the day I left the car for repair to day i picked it up. Highly recommend Clssic Ccllision for any auto body work you need.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service did a good job on the repair , they always sent a text to keep me updated and David was very professional .

Likely to Recommend

Repair Quality

Good place with great people that do quality work and communicates very well .

Customer Service

Always sent a text to update me and David was very professional and got the job done

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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