Classic Collision Crestview

5.0 (1,439reviews)
99%
136 Cayson Ave,  Crestview,  FL  32536

In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Crestview, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,439)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional customer service, with staff being described as friendly, professional, and helpful throughout the repair process. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new or better than before the accident. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed at every step. Timeliness is another highlight, with numerous repairs completed ahead of schedule. The shop's attention to detail, including cleaning vehicles inside and out before pickup, creates pleasant surprises for customers. Many express strong loyalty, stating they would return for future needs and actively recommend the business to friends and family.
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"It's like the accident never happened! Thank you!"
"We got what we expected and thus far no problems have popped up. Courteous friendly staff all the ..." Read more
"... collision.They have more than exceeded my expectations.They do an awesome job. Not only do they do excellent work, but their customer service is fantastic. Also I ..." Read more
"... I went to pick my car up everyone was so kind and my car was more beautiful than it was prior to my accident! They even vacuumed out the inside which I was not ..." Read more
"... was their communication throughout the process and their workmanship..... absolutely top notch!!" Read more
"It was done be for the estimated date."
"Earlier than expected"
"Early, very surprised."
"10 days early and exceptional quality"
"A week early"
"They made sure i knew what stage it was on for the repair."
"Great communication"
"Amazing communication and the work is top tier!"
"Daily texts"
"Received a text for every step of the process."

My Experience

The whole team made this experience so easy. I was notified daily of the status and received the vehicle back earlier than promised. I have dealt with several issues in the past when dealing with repair shops but this was by far the best experience I’ve ever dealt with. Jamie and David were both very professional and did exactly what they said they were going to do. Five star service and absolutely no hassle. We have finally found our new service center. Great Job!!

My Experience

The staff was very polite and kept me up to date on the status of my vehicle. Super knowledgeable and fantastic customer service.

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Outstanding job.

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Returned Clean

My Experience

Great service, great work! Thanks

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Repairs were as quick as they could ..everything looks great.. the staff was super friendly.

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My Experience

Workmanship and attention to detail is awesome. It told us that they treated my car as if it was their own. Will definitely recommend to friends and others. Thank you all so much!!!

Likely to Recommend

The quality of care used on my car and the precision of repairs will definitely be passed on to others we encounter. The staff is among g the best we have ever worked with and it was a pleasure meeting and doing business with Classic!! Will highly recommend to friends, family and coworkers!!!

Repair Quality

Looks amazing. Can't tell where the damage was. Very professional, always informed, and super awesome people!!

Customer Service

Very courteous, professional and warm, very knowledgeable and caring!!

My Experience

All of the staff from the scheduling to the service writer were amazing. Its a breathe of fresh air to find a company that actually cares about their work

My Experience

All the employees I interacted with were very friendly. I had many questions about the process, and they answered them all clearly and kindly. The work done on my car was exceptional, and they kept me updated on the progress every step of the way. I would recommend this place without hesitation.

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Everyone was nice and answered my questions

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Overall experience was great.

Repair Quality

The customer service and body work is great. There are a few dust particles in the clear coat. In the right angle/light there is a discolor near the edge of hood. The right side roof trim won't completely seat. I'm not expecting perfection, but happy with the work.

Customer Service

Everyone is friendly and professional. The status texts are appreciative. The whole process was simple.

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My Experience

Car looks great! They even cleaned the inside of my car which wasn’t part of the repairs! Kept me informed of updates on my cars progress. Very happy with their workmanship & professionalism$

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Returned Clean