Classic Collision Crestview

5.0 (1,489reviews)
99%
136 Cayson Ave,  Crestview,  FL  32536
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In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Crestview, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
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Email

Reviews (1,489)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs described as flawless, impeccable, and making vehicles look brand new. The team receives high marks for proactive communication, particularly the text message update system that kept customers informed throughout every stage of the repair process without being overbearing. Timeliness is a recurring highlight, with many customers noting their vehicles were completed ahead of schedule. The friendly, professional, and knowledgeable staff created a welcoming atmosphere that eased customer stress. Complimentary interior cleaning surprised and delighted many customers. A small number of customers noted areas for improvement, including occasional gaps in proactive status updates, minor cleanliness concerns upon vehicle return, and isolated paint or trim issues discovered post-repair.
AI-Generated from reviews written in the last 12 months
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"Classic Collision went above and beyond to repair my vehicle! The text message updates helped me feel at ease ..." Read more
"... was their communication throughout the process and their workmanship..... absolutely top notch!!" Read more
"Work done was flawless!"
"... were doing and providing great customer service. The repair was top notch and my truck looks better now than before the accident. Highly recommend!" Read more
"... PERIOD... DOT.... I picked my CT5-V up today and it looks like the day I picked it up from Cadillac. We literally have ZERO concerns when my wife's XT6 ..." Read more
"14 days EARLIER!!"
"10 days early and exceptional quality"
"... process. Car came back better than I had imagined. Also received vehicle back 1 week early! Amazing people to work with 1010 recommend!!" Read more
"... our car. Our car now looks as good as new. Also, Classic Collision got the job finished 8-9 days early so we could get back in our own car.😀" Read more
"It was done be for the estimated date."
"I was blown away by the communication. I have never worked with a company that provided such wonderful communication."
"... They truly went above and beyond my expectations. They stayed in contact in regards to the timeline of the repair process without being overbearing. Their customer ..." Read more
"They kept me updated at least twice per week. I NEVER had to call to check how the repairs were coming along."
"I got pretty consistent text updates throughout the repair process which was great. Informative but didnt bog down my ..." Read more
"I was updated only when I called for a status."

My Experience

The work looks outstanding

Likely to Recommend

Repair Quality

Outstanding work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

David is amazing. “He” is the only one I’ll bring my vehicles to when they need fixing’

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Wonderful team that makes sure you’re back on the road safely and quickly. Everyone was very nice, caring, and understanding. Will be recommending y'all to anyone who finds themselves in a situation where they need a collision repair shop.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Part took a lot longer

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Of course we would, they were very nice and respectful.

Repair Quality

We are quite pleased with my Corolla . They did a very good job. When people look at it, they say which side was damaged! They can’t tell. It was cleaned up real pretty as well. I would go back to them one hundred percent. Thank you for such a good job.

Customer Service

Oh they are very nice and friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Immediate availability, fast estimate, expedited repairs, reasonable price.

My Experience

Great experience from start to finish!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thank you !!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really like the text updates. Can’t say enough good things about the staff there because they stayed late to allow me to get to the shop from out of town so I could pick up my truck. All repairs are fantastic and my truck looks brand new again.

Likely to Recommend

I’ll be telling everyone I know that needs a body shop about classic collision

Repair Quality

Second vehicle I’ve had repaired here and both experiences couldn’t have been any better. The staff there even stayed late on a Friday afternoon so I could pick up my truck. 10 out of 10 in all areas

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The GM. Went out his way to make sure that I was satisfied with the repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was very helpful and patient even though I was very frustrated by the time that I actually got to Classic Collision. So far everything is great, you guys did a wonderful job and I would highly recommend you.

Customer Service

Everyone was very helpful, nice and knowledgeable.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

They went above and beyond and fixed our vehicle better than before.

Likely to Recommend

will recommend to everyone I know

Repair Quality

David and the whole team went above and beyond to help my wife and I through the whole process.

Customer Service

All our comments and concerns were answered in a quick timely fashion.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

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