Gerber Collision & Glass - Crestview

4.9 (3,236reviews)
97%
5165 S Ferdon Blvd,  Crestview,  FL  32539
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In operation 85 years, 10 years at this location.

Gerber Collision & Glass - Crestview offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
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Email

Reviews (3,236)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and knowledgeable. The quality of repairs receives outstanding feedback, with many noting their vehicles look like new or better than before. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed throughout the repair process. Timeliness is frequently highlighted, with many repairs completed ahead of schedule. The shop demonstrates strong commitment to customer satisfaction by addressing any issues promptly and standing behind their work with lifetime warranties. While most experiences are highly positive, a few customers noted minor issues with cleanliness or paint imperfections that were addressed upon return.
AI-Generated from reviews written in the last 12 months
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"I would rate them a 20! It truly appeared like it was brand new off the lot. You can tell they put a lot of love in their craft."
"Had an Amazing Experience! 10 out 10 would recommend"
"... extremely kind to me and answered all my questions!!! They did an AMAZING job on my car and returned it back to me in pristine condition! nothing ever happened!!" Read more
"... welcoming. They made the process extremely painless. Their work looks great and they were fast. Quick getting scheduled and the job was completed ahead of quoted time. 100% ..." Read more
"There's a spot on my fender that appears to not have been sanded properly and can see sanding marks and swirls my driver front ..." Read more
"You did an excellent job and finished a week early. Definitely recommend."
"I was told two weeks and it was done in 3 days."
"... which i was very surprised it would be so quick, but on 428 I got notice that my car was done and ready for pickup!!! 3 days earlier then expected!! The staff was very knowledgeable ..." Read more
"... Information about my repair was prompt and concise. Estimated time for repairs at 10 days. Job complete in less than 3 days. Completely satisfied and will recomend Gerber to ..." Read more
"... appreciated how quickly they were able to get my car fixed. Initially I was told it would take a little over a week, but it ended up only taking about 3 days." Read more
"The communication was EXCEPTIONAL!"
"... experience from the first day through the last day. I have never had a company keep me in the loop as the team from Gerber! I appreciate all the text updates and the fact that ..." Read more
"Love the text updates!"
"From the start to the end communication was top notch. End result was excellent work as well. Turn around ..." Read more
"... outstanding professionalism truly set them apart. I especially loved receiving text updates that kept me informed every step of the way — it made the whole experience feel seamless ..." Read more

My Experience

Amazing Service! Dawn was so helpful & efficient. She called with updates & when I went to pick up my car it was immaculate! The best in town for sure!

My Experience

My Experience

Staff very friendly, kind and professional. On top of that the repair was done pretty fast as well. Very satisfied overall.

Likely to Recommend

Repair Quality

Staff were professional, friendly and their communication was very efficient.

Customer Service

Staff were professional ,kind and friendly. Also their communication with us was very efficient.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great staff and great service. My car was also washed and vacuumed. I also got my car back one week ahead of schedule. Great job, Gerber collision and repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Extremely quick and competent. Kept me up to date daily so I was always aware of the status of the repairs:) 2 thumbs up

Likely to Recommend

I already refer everyone I know to Gerber… they do the best work in a timely fashion:)

Repair Quality

Excellent service and kept me up to date on repairs:)

Customer Service

Fantastic customer service!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very likely I would encourage people to use Gerber for all of their automobile repairs.

Repair Quality

Great quality of work, your technicians are top notched!

Customer Service

This was the second time I had to use Gerber's services and this time so far has been has been superb. Never been any issues with the body work or the personal willingness to make a bad situation seem less to solve, Thanks for all your help!

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Everyone was so polite and helpful. The repair job was excellent! It was done on my new 2026 Lexus so I was really hoping it would look new again, and it did! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you all for always being friendly and always doing a great job on my car

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Aplus

Repair Quality

They did a great job. Looks like new.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car was repaired perfectly and faster than I expected. So I am very satisfied.

Likely to Recommend

Repair Quality

I am completely satisfied

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire staff was great to work with. Everyone was friendly and explained the whole the process.

Likely to Recommend

Repair Quality

Everything went great. Everyone was very nice and helpful. Repainted areas were done nicely.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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