Gerber Collision & Glass - Crestview

4.9 (3,264reviews)
97%
5165 S Ferdon Blvd,  Crestview,  FL  32539

In operation 85 years, 10 years at this location.

Gerber Collision & Glass - Crestview offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (3,264)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs that restored vehicles to like-new condition, often completing work ahead of schedule. The staff received widespread recognition for being professional, friendly, and knowledgeable throughout the repair process. A standout highlight across many reviews was the proactive communication, including text, email, and phone updates that kept customers informed every step of the way. Timeliness was frequently celebrated, with many vehicles finished days or even weeks early. A small number of customers noted concerns such as interior cleanliness after repairs, minor paint imperfections, and occasional delays due to parts availability, reflecting areas customers felt could be improved. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop to others.
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"They did an amazing job with the repair. They made my vehicle look like nothing had ever happened. The communication throughout the entire process was ..." Read more
"... no longer works so I have to figure out why, and theres imperfections in the paint theres swirl marks and fish eye bubbles in the paint. Almost makes me wish I never even dropped ..." Read more
"... up the car, my husband carefully inspected it and it looked fantastic. There was one very small paint flaw, and they immediately reassured us they would take ..." Read more
"Gerber was awesome. They made us feel very comfortable and helped to wash away that disappointment you have when your car has been ..." Read more
"I would rate them a 20! It truly appeared like it was brand new off the lot. You can tell they put a lot of love in their craft."
"You did an excellent job and finished a week early. Definitely recommend."
"I was told two weeks and it was done in 3 days."
"... Information about my repair was prompt and concise. Estimated time for repairs at 10 days. Job complete in less than 3 days. Completely satisfied and will recomend Gerber to ..." Read more
"... the entire process from Geico to Gerber Collision completing all the repairs before the estimated time. Two thumbs up!!!" Read more
"Beautiful professional job!! Although a bit slow."
"... outstanding professionalism truly set them apart. I especially loved receiving text updates that kept me informed every step of the way — it made the whole experience ..." Read more
"From the start to the end communication was top notch. End result was excellent work as well. Turn around ..." Read more
"Daily updates kept me in the loop"
"... experience from the first day through the last day. I have never had a company keep me in the loop as the team from Gerber! I appreciate all the text updates and ..." Read more
"Gerber kept me up to date with texts on what was going on with my car something I really appreciated!! I knew ..." Read more

My Experience

Love this place. I know parts take time, but they do a great job communicating that.

Likely to Recommend

Repair Quality

Of course there were delays but nothing they didn’t communicate and take care of in a timely manner! Love them!

Customer Service

Amazing

Likely to Recommend

Repair Quality

Customer Service

My Experience

The shop in S. Crestview were incredible! Accident happened and they got us in that same day for estimate. Started ordering parts that day, scheduled us to drop off in less than a week. Once dropped off they said 3 weeks and they had in done in about 5 days total!! He kept us in the loop every step. I will forever be taking our vehicle there if needed and/or referring everyone to them! Thank you

Likely to Recommend

It would be 11 if I could

Repair Quality

It all looked great and looked like it came from the factory.

Customer Service

Returned Clean

My Experience

My entire experience from day one was great. The entire staff was very friendly and knowledgeable. They explained the process and kept me informed about the status of my vehicle every step of the way until I arrived to pick it up. The work performed was expertly done and my car was clean and looked like new.

Likely to Recommend

I would want my fiends and relatives to be aware of the quality and professionalism that I was privileged to receive.

Repair Quality

Very professional company that cares about the customer experience.

Customer Service

Very kind and thoughtful staff.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very pleased with getting my car back. They have a lot of empathy and understood my stress of what I was going through. I highly recommend everybody there and I would definitely go back again if I needed to.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Very good service and communication

Customer Service

Returned Clean

My Experience

Absolutely seamless experience. Great customer service, communication and a super fast repair!!!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Great work, let you know progress every step of the way would recommend to anyone looking for great work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Dawn and Josh were so helpful and the communication was consistent and accurate. I will recommend them to everyone. My car is perfect!

My Experience

I am completely satisfied with the entire process from Geico to Gerber Collision completing all the repairs before the estimated time. Two thumbs up!!!

Likely to Recommend

Repair Quality

Everything was outstanding

Customer Service

My Experience

Great people, great organization and great work. Will recommend them to everyone.

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Repair Quality

Customer Service

My Experience

Im absolutely amazed and completely satisfied i inquired about the whole truck being done..🥰😍

My Experience

Josh was awesome and kept us informed

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Repair Quality

Customer Service

Josh was awesome and kept me informed.

Returned Clean

My Experience

Great service

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Repair Quality

Customer Service

Returned Clean

My Experience

They did an amazing job with the repair. They made my vehicle look like nothing had ever happened. The communication throughout the entire process was excellent, and they kept me updated every step of the way. The staff was very friendly, professional, and even funny, which made the whole experience enjoyable. They made the entire repair process easy and stress-free. I really appreciate the great work and customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean