Gerber Collision & Glass - Ft Walton Beach
In operation 85 years, 10 years at this location.
erber Collision & Glass - Ft Walton Beach offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done!!! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
1)great customer service 2)kept me notified of progress 3)work done in a timely manner 4)great workmanship 5)my truck was returned spotless
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was happy that the repair was completed quickly. All staff I interacted with were very helpful, pleasant and kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied with the repairs to my automobile. Great job. My thanks to the person who washed and vacuumed my car. I did not go through the ca wash after being rearended and it was very dirty. Whoever cleaned it did a terrific job. My sincere thanks. Also Sharon did an exceptional job helping me through the process.
Likely to Recommend - 4.0/5.0 -
If we had any family or friends in FL that had an accident we would recommend this place!
Repair Quality - 5.0/5.0 -
It got us from Florida to Texas in good condition!
Customer Service - 4.5/5.0 -
It was frustrating to reschedule our flight so many times but I understand it couldn’t be helped from their findings but I really appreciate their communication with us and flexibility to pick up the car on the weekend as we weren’t from Florida.
Likely to Recommend - 5.0/5.0 -
Very professionally done
Repair Quality - 5.0/5.0 -
Honda Passport was repaired earlier than expected. Professional repair work looks good.
Customer Service - 5.0/5.0 -
Customer Service was Excellent
Returned Clean
Likely to Recommend - 5.0/5.0 -
At this point completely satisfied Haven’t had any issues yet
Repair Quality - 5.0/5.0 -
Jeep looks beautiful
Customer Service - 5.0/5.0 -
Friendly, personable, kept me updated regularly
Returned Clean
My Experience - 5.0/5.0 -
Best work I have seen from any repair shop. They fixed my pride and joy and made it better than it even was before!
My Experience - 5.0/5.0 -
Everyone there was courteous.and I was was satisfied that they tried real hard to get the car repaired and finished.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
We appreciate the attention to detail and pleasantness of all staff members. We were kept informed of the progress on repairs and our vehicle was delivered before the weekend which was greatly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Everthing is great, the way Sandra searched everywhere for what my car needed, and the guys fixed it. But realized on way home, they broke my front passenger vent visor. Totally broke it. Now I have to figure what to do. But concerning the immediate issue, they did awesome!! Especially Sandra!
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
VERY SATISFIED!! Sandra and the whole gang did a Terrific job on my car, and keeping me informed along the way.
Customer Service - 5.0/5.0 -
Very!
Returned Clean
My Experience - 5.0/5.0 -
The staff was great. Work completed ahead of schedule. Sharon was great. Very courteous and knowledgable. She kept us well updated at least once a day. She checked us out and we were impressed with her explanations of work and the appearance of the car, inside and outside. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Small fix for Gerber, but I received big fix customer service. Gerber made it easy for me as an out of town person that had to leave my vehicle in the area. Gerber met all my requests and constantly followed up with me on how the repairs were going.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sharron was great. Kept me informed at all times. She has excellent customer service
My Experience - 5.0/5.0 -
Sharon provided absolutely exceptional service both during the initial estimating process and during the final inspection and pick up. It was a pleasure working with her as an expert representative of Gerber.