Gerber Collision & Glass - Ft Walton Beach

4.9 (5,095reviews)
97%
227 Green Acres Rd,  Ft Walton Beach,  FL  32547

In operation 85 years, 10 years at this location.

erber Collision & Glass - Ft Walton Beach offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,095)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than factory condition upon return. The team received high marks for exceptional customer service, with staff described as friendly, professional, welcoming, and genuinely caring. Communication was a standout strength, as customers appreciated frequent text, email, and phone updates throughout the repair process. Timeliness was another highlight, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including interior cleanliness at pickup, occasional parts delays, and isolated instances of incomplete repairs, but these were far outweighed by overwhelmingly positive feedback.
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"The customer service was outstanding, and the body work was phenomenal. I would suggest them to everyone."
"... calibrations were professional, skilled, and not rushed. Vehicle restored to better than factory showroom condition. I am surprised, but expectations were exceeded. ..." Read more
"... professionally. The repair work was outstanding. My bumper and tailgate look perfect, and they even touched up a few areas on my truck that werent related to the ..." Read more
"... COULD NOT LOOK CLEANER metal, plastic, and paint, the panels align even better than factory. They have some real artists in the back. Unreal job from everyone. The front ..." Read more
"... A plus. Kept informed through the entire process Finished product is like new. I recommend Gerber Collision to anyone needing their services" Read more
"... know. Manager kept everything timely as could be. They turned the car around in TWO days, AND stayed late Friday afternoon so I could have it for the weekend. Manager ..." Read more
"... great & was very clean! I loved the text updates & the work was completed 4 days earlier than expected." Read more
"was a few days late"
"... was simple, and their communication was excellent. I received daily updates—sometimes more than once a day—so I always knew the status of the repairs. Everything ..." Read more
"... was kind of flying blind on how everything goes. Thank you guys for the communication while my car was being fixed. It definitely took the stress of things off my shoulders ..." Read more
"... throughout the entire process. I really appreciated how they communicated each step — from the initial estimate to when parts arrived to the progress on the repair. They ..." Read more
"They are still sending me wrong texts"

Likely to Recommend

Repair Quality

Paint on steering wheel abs drivers seat

Customer Service

Returned Clean

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I have already told other people about them

Repair Quality

this company is amazing very kind very professional and excellent work will definitely come back to them and tell all my friends and family to use you as well. Thank you for your kindness and your professional and beautiful job till we meet again.!!!

Customer Service

customer service is amazing!!!

Returned Clean

My Experience

Process was smooth, quick, and the work was great

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Returned Clean

My Experience

Everyone was great from the time we walked in, getting me updated on the car, and fast turn around time.

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Returned Clean

My Experience

Top notch!

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My Experience

Everyone was so nice. When I was sick everyone understood and were very considerate.

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Good work, but the work took way too long. We should have ID’d the hood cable earlier as well as the damage to the intercooler. I know that progressive was the biggest reason that it took so long.

Customer Service

Returned Clean

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My Experience

Car looks like new. Washed it & cleaned inside too. Great communication from Sandra. Receptionist very friendly too. 2 weeks is better than most I hear take months was great since I didn't have a rental car.

My Experience

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Customer Service

the car looks good but the light don't work very well. I need to bring it back at my soonest convenience and have it looked at please.

My Experience

I picked up my car today and the repairs appear to be complete. I cannot see any sign that the car was ever damaged. The staff at Gerber were all friendly and helpful, showing genuine concern for me as a client.

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My Experience

Did a great job with my vehicle

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Returned Clean

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Returned Clean

My Experience

Fantastic job on my Colorado!! Will recommend this shop to others

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Repair Quality

Extremely responsive and up to date!

Customer Service

Returned Clean

My Experience

All the staff were very professional, helpful and eager to get my truck back to me as soon as possible with the repairs done correctly. And Sharon was awesome!

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Customer Service