Gerber Collision & Glass - Destin

4.9 (1,645reviews)
97%
338 Mountain Dr,  Destin,  FL  32541
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In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Destin offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,645)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless communication, and impressive timeliness. Many highlight the professionalism, friendliness, and knowledgeability of the entire team. Frequent text and phone updates throughout the repair process were widely appreciated, with numerous customers noting they were kept informed at every stage. Repairs were often completed ahead of schedule, and the finished results were described as factory-new or better than expected. Customers also valued the team going above and beyond, including assistance with insurance coordination and vehicle cleaning. A few customers noted isolated concerns around workmanship quality and a billing issue, as mentioned directly in their feedback, but the overwhelming majority expressed high satisfaction and intent to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... very personable and amazing to communicate with. The end result on my vehicle was amazing!! 👏" Read more
"... say enough goodness about Gerber Collision & Glass! Their work is top notch and the employees as well!!! Very satisfied customer and I highly recommend Gerber ..." Read more
"We were absolutely thrilled to get our VW Beetle back in such pristine condition. The customer service from the entire team was outstanding. ..." Read more
"Professional, courteous, great communication skills. Excellent repair workmanship."
"The quality of the work was top notch, and every person I interacted with was pleasant ..." Read more
"... professional AND they did a fantastic job on my car, completed ahead of schedule. Very satisfied customer!" Read more
"... kept me informed on the progress of the repair, and you got the job completed before I left town on an extended vacation." Read more
"Friendly, competent staff. Efficient. Quality work Work was completed sooner than predicted I would highly recommend Gerber, Destin!"
"... expense. They kept us up to date the whole process, we never had to call them to know what stage of the process we were at!" Read more
"Communication was excellent 👌 Numerous text updates throughout the process kept the guessing out of the equation. The staff was very ..." Read more
"The entire process from giving me the estimate to dealing with the insurance company and then finishing the job and helping me ..." Read more
"... with at Gerber was very courteous and knowledgeable. I was kept informed every step of the way." Read more
"Incredible staff and service! The constant communication about my car was so very appreciated!"

My Experience

Professional 10/10

My Experience

Everyone I talked with at Gerber was very courteous and knowledgeable. I was kept informed every step of the way.

Likely to Recommend

Repair Quality

Great service amd staff

Customer Service

So good!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You got it done real quick..Brandylynn kept me updated..

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a great job, appreciate Brandylyn and all of her communication about the status of repairs.

Customer Service

They were great!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for taking such good care of my car!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

We have multiple issues with the paint. I specifically said to please not rush - that the work needs to be right. There are small to major issues on EVERY panel they worked on. The work was not inspected prior to me picking the car. The manager agreed the whole job needs to be redone. Now I will be without my vehicle and need a rental. Disappointed.

Likely to Recommend

very unlikely

Repair Quality

Issues on most EVERY panel that was worked on.

Customer Service

Brandilynn did a good job communicating. My concern is the car was not inspected when the work was finished. I drove and hour, turned in rental car. Now this work is going to have to be redone. massive inconvenience!

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Overall a great experience.

Repair Quality

The admin and the mechanic staff were very perfession, nice and on top of everything. Explained everything thoroughly and made it as convenient as possible

Customer Service

The admin and the mechanic staff were very perfession, nice and on top of everything. Explained everything thoroughly and made it as convenient as possible

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They kept me informed about the progress of my car through the stages of repair. Staff is always friendly & knowledgeable.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Excellent service the help were very helpful and a lot of communication at the right time. Thank you

Likely to Recommend

Repair Quality

Very nice service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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