Murphy Brothers Auto Body Inc

4.9 (551reviews)
100%
70 Broad St,  Elyria,  OH  44035
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Murphy Brothers Auto Body is a family owned collision repair business since 1915. Our goal is to provide high quality repairs on a timely basis. Approved by all Insurance companies. We use Axalta waterborne refinish system with a lifetime paint warranty. Lifetime limited warranty on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (551)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles were returned looking brand new, immaculate, and even cleaner inside and out than when dropped off. The team is widely recognized for their professionalism, friendliness, and family-like atmosphere that puts customers at ease. Timeliness is a strong highlight, with numerous customers noting repairs were completed ahead of schedule. Communication throughout the repair process - via texts, calls, and in-person updates - is frequently commended. A few customers noted delays due to parts availability, though the team is credited for providing loaner vehicles and remaining accommodating. Overall, customers express high satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"The service at Murphy Bros. Is always top notch. Repair looked fabulous. The entire experience from ..." Read more
"... the ONLY place I would take my car to be repaired. They are ALL very professional, kind, communicate extremely well and they truly care about their customers. Top notch ..." Read more
"They fixed my car the same week I brought it in, and it looks and drives better than it did before. They do great work."
"Completely satisfied with the quality of both paint and body work performed on my Ram 1500 Laramie by Murphy Brothers Auto Body Thank You Much!"
"One of the best shops around. My truck looks amazing! Staff are super nice as well. Will only use them ..." Read more
"It was done within three days of bringing it in for repair! Early! Pleasant surprise!"
"... auto body worked extremely quick and efficiently, i got my car back from them days before they originally said. It came back looking as good as new and they were ..." Read more
"Completed repair sooner than expected. Returned car clean and free from body shop dust. Made the rental car ..." Read more
"It took longer than I anticipated. There were delays in getting parts. Overall, they did great work. They gave me a loaner ..." Read more
"... worth the wait! I appreciate their hard work and for fixing in a timely manner!" Read more
"The communication was awesome! You are wonderful people to work with and I would not take my vehicles anywhere ..." Read more
"They fixed my car quickly ahead of schedule. They kept me in the loop during the entire process. They even set up a rental for me. I got my car back ..." Read more
"They are great at communicating with the customer!"
"... I had the most pleasant experience with them, and they kept me informed constantly about my vehicle. They made it look new again! I will definitely go ..." Read more
"Honest, consistent, straightforward communication. Quality repair. Would recommend."

My Experience

A very “hometown” experience—and in a good way: warm and friendly service from beginning to end, a complete and impeccable repair and the feeling that MY satisfaction was important. Thanks.

Likely to Recommend

They do outstanding work,very pleased

Repair Quality

Very friendly, very knowledgeable, excellent service. They did a wonderful job in a timely manner. Thankyoi!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great work!

Customer Service

Customer service is great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

great experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Although I would include comments about the delays. They were very professional and do good work

Repair Quality

It took longer than I anticipated. There were delays in getting parts. Overall, they did great work. They gave me a loaner car when my rental car agreement expired. The car was very clean when I picked it up

Customer Service

To me it seemed like they were at the mercy of parts suppliers so can’t fault them because of that

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Everyone knew how to answer my questions, and was very polite.

Likely to Recommend

Repair Quality

Honest, consistent, straightforward communication. Quality repair. Would recommend.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very friendly, honest, nice and accommodating to their customers.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service. Pleasant people. Quick work

Customer Service

Very satisfied

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Absolutely perfect repair and in a quick time frame as well. We wouldn’t do business elsewhere.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had work done before, they do great work..

My Experience

We have used Murphy Brothers over the years and always have been pleased with the end result! Several of our friends and my brother have used them also with excellent results

Likely to Recommend

We have always recommended Murphy Bros

Repair Quality

As usual everything was great 👍

Customer Service

As usual everything was great 👍

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Perfect 10

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I highly recommend Murphy Bros to friends, family and co-workers. My employer uses Murphy Bro.

Repair Quality

The service at Murphy Bros. Is always top notch. Repair looked fabulous. The entire experience from beginning to end went smooth. I highly recommend Murphy Bros.

Customer Service

Customer service is A plus!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Murphy Brothers made this experience so easy to navigate. Definitely worth the wait! I appreciate their hard work and for fixing in a timely manner!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Appreciate the quality and efficiency of the service along with the professional and friendly staff.... I have recommended this business to friends

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