Nalley Collision Center - East

4.7 (1,862reviews)
94%
7947 Mall Parkway,  Stonecrest,  GA  30038
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Shop AssistantSparkles

In operation 37 years, 10 years at this location.

We collaborate with all insurance providers to restore your vehicle to its pre-accident state and provide a limited lifetime warranty applicable to all makes and models. Our facilities hold multiple OEM certifications and consistently maintain high customer service index ratings.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Scion
Toyota

Reviews (1,862)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Have my vehicle for a month when I would ask for a update something with the part was always wrong or we need to order another part which leads me to think whoever was doing the repair was breaking the parts on accident

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for the hard work and consistency

Likely to Recommend

Repair Quality

Customer Service

My Experience

The tire sensor did not go off on the passenger side you put in there that it was already done, but it’s not done

Likely to Recommend

Repair Quality

The sensor is still on the passenger side front tire

Customer Service

Returned Clean

My Experience

The shop communicated with me via text during the entire process. Each time I was in the shop everyone was professional and polite.

My Experience

The customer service was great, but the attention to detail was horrible. Had a front end collision and it took longer than expected with poor communication during the time. I actually had to check on what was going on instead of being informed of what was going on. The automated text were repetitive and not on point for what was going on. Fog lights doesn't work, and im sure they weren't checked before releasing the vehicle, like the steering rack wasn't checked in the 55 day period of it sitting in the shop

Likely to Recommend

They did an excellent job

Repair Quality

They did an excellent job!

Customer Service

They did an excellent job!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great Job!

Customer Service

Likely to Recommend

Repair Quality

We were kept informed through the whole process and work was completed as promised and in great condition.

Customer Service

Kept informed

Returned Clean

My Experience

Chad was great! He communicated every step and responded to any questions I had immediately

Likely to Recommend

Will recommend. Have already recommended

Repair Quality

Great job on repairs. My car is brand new again

Customer Service

Communication top tier

Returned Clean

My Experience

The team did a great job with keeping me updated and immediately resolved any concerns I had.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was informed frequently along the way regarding where my vehicle was in the process. Frequent communication and updates.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

My experience was great πŸ˜ƒπŸ‘

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean