Napleton Buick GMC Body Shop
In operation 67 years.
Our fully equipped collision repair and auto body shop in Schaumburg can handle your auto body repair needs. Napleton is family owned and operated out of Schaumburg for 90 years. We work closely with insurance companies to ensure that your vehicle returns to a like-new state quickly. The paint shop works tirelessly to match all colors and trims, yielding a factory-quality finish. From a mild fender bender to a more serious car crash. Allow our trained professionals to complete your automobile restoration to manufacturer-specified standards. We have proudly been serving our Chicagoland area customers for over 30 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Timely updates plus reasonable cost plus worked with my insurance company.
My Experience - 5.0/5.0 -
Results are great but it took 3 weeks to get there
Likely to Recommend - 4.5/5.0 -
Other than the delay, the body shop did a very good job
Repair Quality - 4.5/5.0 -
Repairs took a long time (3 weeks). Not always body shop fault, but still.
Customer Service - 5.0/5.0 -
Customer service was very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did amazing work super friendly and answered all my questions made process really easy
Customer Service - 5.0/5.0 -
Amazing helped me as soon as I got there didn't wait
Returned Clean
Likely to Recommend - 0.5/5.0 -
Absolutely no for Honda repairs
Repair Quality - 0.5/5.0 -
The are not Honda Repair Shop however calls from Honda go to them but they don’t know anything about fixing Hondas. They will fix the superficial repairs but internally don’t check or have ways to check if there is electrical damage
Customer Service - 0.5/5.0 -
Unprofessional and dishonest
Returned Clean
My Experience - 5.0/5.0 -
The long delay in getting the replacement headlight was a pain but not your fault. Everything else went well
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Quality of repair was excellent as was all my interactions with Napleton. Only problem was long delay in getting new headlight unit. Not Napleton fault
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to commend the staff at Napleton Subaru Collision Center for a positive experience when I needed the repair of my car. They were courteous and considerate throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Zoe & Wayne have been great to work with! Hopefully I won't have to use them again this year😊! Thanks!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
There was no communication unless I contacted for status
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My car looks great. The back end looks like it’s brand new. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole process was so easy. From the quote to taking it in and picking it up. And the car looks great. Second time I’ve been there and they do a great job.
Customer Service - 5.0/5.0 -
They always keep you informed through text. I knew at what stage my car was in the whole time.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Floor mats dirty muddy
Repair Quality - 2.0/5.0 -
When I pick the car up, the inside mirror, rearview mirror was loose. I contacted Zoe, and while she more or less denied that it was their problem. I mean, I don’t know how to explain it, but it was fine when I was in there when I got the car home I noticed it was loose so I wound up going to the dealer. I have it taken care of.
Customer Service - 4.0/5.0 -
Zoe and Wayne were. Fine as helpful as can be. I just don’t understand the mirror situation.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Left a scratch remaining on front left driver side panel.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys do it right. On time Thanks.
Likely to Recommend - 5.0/5.0 -
Yes I will..!!
Repair Quality - 4.5/5.0 -
Great job
Customer Service - 5.0/5.0 -
On time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wayne was best