Auto Collision Rebuilders

5.0 (528reviews)

100%

(847) 221-2323

246 N. Woodwork Ln, Palatine, IL 60067

100%

See Photos

246 N. Woodwork Ln
Palatine, IL 60067

Get Directions Website Email

About Auto Collision Rebuilders

See Photos

246 N. Woodwork Ln
Palatine, IL 60067

Get Directions Website Email

Auto Collision Repair, Auto Glass & Windshield Replacement, Paint, Dent, & Scratch Refinishing.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	9:30 am - 12:00 pm

* Holiday hours may differ.

Call

Website

Reviews (528)

Sort By:
Newest
Rating

359 Customers Rated

5 Stars

62.9% Complete

(332)
4 Stars

4.5% Complete

(24)
3 Stars

0.2% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.4% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or showed no signs of prior damage. Communication throughout the repair process was frequently highlighted as a strong point, with customers appreciating regular updates via text and prompt responses to calls. Several customers were pleasantly surprised when their vehicles were completed ahead of schedule. A recurring bonus mentioned by customers was receiving their cars back cleaner than when dropped off. A few customers noted minor concerns around parts availability causing delays and occasional follow-up visits, though these were handled promptly and professionally by the team.

Select to learn more

Service Quality
Timeliness
Communication

"Second time we've had this car there. And both times they did a fabulous job. You cannot tell that there was any damage to the car. Friendly guy, ..." Read more

"All work was handled professionally, with care, and with top quality!"

"ACR is the best. My vehicle looks great. Paint matches perfect. Cant even tell my vehicle was in an accident. Thanks ACR team."

"The repair was like new condition."

"Very professional squad, after the job was done they deep cleaned my car also my car was ready two days before the original ..." Read more

"They finished the repairs a week ahead of the estimate and my Forester looks good as new."

"... after the job was done they deep cleaned my car also my car was ready two days before the original due date." Read more

"One day early! Very nice."

"They got the car done faster than we expected, and they did a great job. The car looks like its brand new"

"Vehicle was ready earlier than the projected time which was a nice surprise!"

"... lots of rules and conditions, but for good reason. Their communications are excellent, as is the quality of their work." Read more

"Answered the phone every time I called and text messages sent good updates"

"all my concerns were addressed quickly and clearly"

"The communication was great! The work was done thoroughly and the car came back cleaner than when it arrived! ..." Read more

"The team communicated and addressed all the auto parts and repairs necessary to get my car back on the road. I trust ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Second time we've had this car there. And both times they did a fabulous job. You cannot tell that there was any damage to the car. Friendly guy, ..." Read more

"All work was handled professionally, with care, and with top quality!"

"ACR is the best. My vehicle looks great. Paint matches perfect. Cant even tell my vehicle was in an accident. Thanks ACR team."

"The repair was like new condition."

"Very professional squad, after the job was done they deep cleaned my car also my car was ready two days before the original ..." Read more

"They finished the repairs a week ahead of the estimate and my Forester looks good as new."

"... after the job was done they deep cleaned my car also my car was ready two days before the original due date." Read more

"One day early! Very nice."

"They got the car done faster than we expected, and they did a great job. The car looks like its brand new"

"Vehicle was ready earlier than the projected time which was a nice surprise!"

"... lots of rules and conditions, but for good reason. Their communications are excellent, as is the quality of their work." Read more

"Answered the phone every time I called and text messages sent good updates"

"all my concerns were addressed quickly and clearly"

"The communication was great! The work was done thoroughly and the car came back cleaner than when it arrived! ..." Read more

"The team communicated and addressed all the auto parts and repairs necessary to get my car back on the road. I trust ..." Read more

Fred (Mazda owner) reviewed 7/30/26

I really appreciated their speedy service. They also fixed a few scratches on my car which was a pleasant surprise.

Thomas (Honda owner) reviewed 7/30/26

Everything was smooth. Everyone was professional and friendly.

Regina (Lexus owner) reviewed 7/29/26

Anne (Hyundai owner) reviewed 7/27/26

My car looks fantastic. You’d never know there had been a collision. The personnel were friendly, knowledgeable and accommodating.

The job was done well. The staff were friendly and helpful. The level of communication was great.

James & Linda (Honda owner) reviewed 7/25/26

Ok so far. Juan and Julie were very easy to work with.

Anna - Maylee (Honda owner) reviewed 7/24/26

Karen (Hyundai owner) reviewed 7/23/26

Looks great

Very informative

Christina (Mazda owner) reviewed 7/21/26

Auto Collision Rebuilders did a great job on the repair of my car. They were very communicative with the process. Thanks again!

Jonathan (Toyota owner) reviewed 7/21/26

Kent (Toyota owner) reviewed 7/16/26

Thank you for your ongoing professionalism and beautiful work as always!

Jennifer (Lexus owner) reviewed 7/6/26

Amy (Jeep owner) reviewed 6/25/26

The communication was great! The work was done thoroughly and the car came back cleaner than when it arrived! It was a fantastic experience!

Cheryl (Subaru owner) reviewed 6/15/26

Carlos was our first point in contact and he did a great job explaining the process and was impressively knowledgeable. Once we dropped off my vehicle for the repairs, Juan took over and the service, communication and knowledge continued to impress me. They made the process easy and worked with my insurance company on my behalf. My vehicle looks beautiful again and I am so thankful I brought it to Auto Collision Rebuilders! I will highly recommend you to anyone needing repairs. Thank You!

Angela (Toyota owner) reviewed 5/26/26

communication with Juan was excellent no surprises and he explained everything

all my concerns were addressed quickly and clearly

Katherine (Genesis owner) reviewed 5/15/26

Hector (Mazda owner) reviewed 5/8/26

Would recommend shop.

Repairs done well and quickly. Notified of schedule changes in a timely manner.

Shop owners and personnel explained repairs and estimates well.

Juan (Honda owner) reviewed 4/30/26

Diane (Ford owner) reviewed 4/27/26

Juan made it very easy to obtain an estimate, and to subsequently have my car repaired to my satisfaction.

Mauricio (RAM owner) reviewed 4/24/26

Great service. Great communication and everything is really well done. My truck looks like nothing happened. Very recommended.

Julius (Lincoln owner) reviewed 4/21/26

Beautifully done! Thanks for your always excellent service Juan and ACR!

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Auto Collision Rebuilders

About Auto Collision Rebuilders

Reviews (528)

359 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -