Total Collision & PDR

4.8 (902reviews)
94%
910 W. Northwest Hwy,  Arlington Heights,  IL  60004
Bot
Shop AssistantSparkles

In operation 28 years, 8 years at this location.

Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Tesla
Volkswagen

Reviews (902)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were clear and honest about the time needed for the job to be done. They were very professional invtgg hr wit handling of the claim. Dean kept me informed of the progress and the work was done faster than expected. I would recommend them to others.

Likely to Recommend

Repair Quality

Customer Service

Very professional and on time as promised

Returned Clean

My Experience

It was a great experience. Thank you for getting it ready on time for our travel.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

I was very happy with my experience. So much that I posted a review on yelp. Great service and a excellent repair.

Customer Service

Returned Clean

My Experience

Again job very well done, staff always helpful informative in bringing one up to date . I’m over the moon pleased Thanks again to Total collision team

Likely to Recommend

Repair Quality

I think this is my 5 th reply Totally satisfied = services great staff speedy service “over the moon service “

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Other than having to go back for 1 minor issue very satisfied with the work and service

Customer Service

Returned Clean

Likely to Recommend

I have already told my agent and my family and friends how great they are and I would go there again in a second

Repair Quality

They were so nice and even lent me a car! Very professional and my car looks amazing!!!

Customer Service

They have excellent customer service!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Repair and paint were completed as promised. Total Collision did outstanding work, making the car look as if it was never scratched or damaged. This is the second time I have used Total Collision.

Likely to Recommend

Repair Quality

Work was completed as promised on time. Paint applied to cover scratches on hood and passenger side panel makes it appear finish was never damaged.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Friendly staff, very responsive and got the dent fixed very quickly!

Customer Service

Returned Clean

My Experience

It’s very good people do very good job and fast they promise one week and did the job same time very clean in and out wax it. I appreciate also recommend total collision if need in future I will go there . Thank you 🙏

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great service, reliable, timely and polite.

Customer Service

Thumbs up!

Returned Clean

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Customer Service

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Estoy esperando que me repongan mis vidrios de las ventanas que me dañaron

Repair Quality

No quedo bien 😔

Customer Service

No me quedo bien y me rayaron el vidrio 😏

Returned Clean

Likely to Recommend

See initial comment

Repair Quality

Quality of work was excellent, car was delivered ahead of schedule, shop was extremely professional. Would recommend this shop to anyone !!!

Customer Service

See initial comment

Returned Clean

My Experience

Very satisfied with my repair, Alan quoted me a very reasonable price and fixed my car in no time, they even booked me an Uber for back and forth. Would absolutely recommend it to everyone. I opted for a paint less dent repair for my Porsche Macan.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean