Total Collision & PDR

4.9 (928reviews)
97%
910 W. Northwest Hwy,  Arlington Heights,  IL  60004
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Shop AssistantSparkles

In operation 28 years, 8 years at this location.

Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM Basic
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Volkswagen

Reviews (928)

My Experience

Great work. Very friendly workers.

My Experience

Great job was done. My Tesla is extremely custom and they treated it with care and ensured everything was back in one piece. Jiggy is back and I’m extremely happy, my car content has been able to be up and running and I appreciate the fast pace service you all provided. I will recommending you to my car community, especially for the tezzy team🕺🏽

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Would recommend

Repair Quality

Very good service, thank you!

Customer Service

Great customer service

Returned Clean

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Repair Quality

Everybody was great !!

Customer Service

Highly recommended

Returned Clean

My Experience

Service was great! The Total team was awesome to work with!

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Repair Quality

Customer Service

Returned Clean

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If I ever need more repair work, which I hope I don't, but if I DO! I am coming here and I'm also going to ensure that anyone I know that needs work, hears about PDR.

Repair Quality

Car was completed like 2 weeks before I was initially told it would be, so that was truly awesome. PDR cleaned the inside and outside of my car immaculately, like this 2021 looks like a 2026 type of shine. I am thoroughly impressed with the turnaround, work, and communication throughout the process. The receptionist, I want to say her name is Paula, but I am probably very wrong, is honestly such a genuinely real & kind person based on the minimal interactions I've had with her, she made me feel less anxious about my silly questions along the way. Would absolutely recommend.

Customer Service

100%. Best customer service I've received in a LONG time from an automotive related business.

Returned Clean

My Experience

Excellent experience with Total Collision! My car was only 3 days out of the dealership when it was involved in an accident, and after the repair you honestly can’t tell anything ever happened. It looks exactly like it did when I first picked it up — brand new. Fast turnaround, excellent quality, and a very professional team. Highly recommended!

My Experience

Alan is a real asset to your team. He is friendly, professional, and he provides excellent customer service. I appreciated receiving updates about the status of my car while working with insurance, and the detail job inside and out was a nice touch. Thank you TOTAL Collision & PDR team for restoring my car to as good as new! I’ll definitely be back if I need any future repairs for myself or my friends/family.

Likely to Recommend

Repair Quality

Very professional and quick with communication throughout the entire repair process! Would recommend for any automotive needs.

Customer Service

Returned Clean

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Repair Quality

I’m very pleased with the repair of my Tesla Model Y. The work was completed professionally, the car looks great, and I’m very satisfied with the final result. Thank you for the excellent service!

Customer Service

Returned Clean

My Experience

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Customer Service

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Repair Quality

Scratched car and still dented trim on the door.

Customer Service

My Experience

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Customer Service

Returned Clean

My Experience

Very impressed with repair as well as care shown to wash & interior clean up.

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Returned Clean

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My Experience

Total Collision does excellent work. The staff is friendly and professional!