Napleton Buick GMC Body Shop
In operation 67 years.
Our fully equipped collision repair and auto body shop in Schaumburg can handle your auto body repair needs. Napleton is family owned and operated out of Schaumburg for 90 years. We work closely with insurance companies to ensure that your vehicle returns to a like-new state quickly. The paint shop works tirelessly to match all colors and trims, yielding a factory-quality finish. From a mild fender bender to a more serious car crash. Allow our trained professionals to complete your automobile restoration to manufacturer-specified standards. We have proudly been serving our Chicagoland area customers for over 30 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
They had me waiting until 4 PM to reléase my vehicle but when I arrived early the vehicle was just sitting outside.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Not sure why manager insisted I wait until 4 pm when the car was ready for pick up earlier and no other work was being performed. Also he stated they were detailing and washing the car. I thought detailing meant cleaning the inside too.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would advise them to request sending vehicle to anywhere other than Zeigler if it needs to have a dealer involved.
Repair Quality - 3.5/5.0 -
The repair of the damage from the accident is perfect. My dissatisfaction comes from issues with Zeigler Chrysler. My Pacifica was sent to Zeigler to have the computer codes reset and they took 9 days to get to it. Totally unacceptable.
Customer Service - 5.0/5.0 -
Zoe and Wayne were very responsive and seemed to share my dissatisfaction with Ziegler
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend your place as a very, very great place to take your car
Repair Quality - 5.0/5.0 -
Very satisfied!!! Everyone there was so very courteous and very friendly. With this day and age we need that in our lives. I will definitely keep you in mind if the need arises ever again. I am hoping it doesn't but it's good to know there is a place you can take your car and make sure it will be serviced right. Thank you for everything.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am fully satisfied with the work that were done on my car.
Customer Service - 5.0/5.0 -
Customer service is simply excellent. Wayne and his staff is works class.
Returned Clean
My Experience - 5.0/5.0 -
Fit me in when no other shop had time for me, kept me updated on estimated time, left my car in better & perfect condition than before, affordable, professional, state-of-the art, high quality, no storage charges
Likely to Recommend - 5.0/5.0 -
Love this center that made time for my car and went above & beyond to make my car beautiful!
Repair Quality - 5.0/5.0 -
Good as new, perfect, efficient, affordable
Customer Service - 3.5/5.0 -
Poor communication the first week but received updates the last 2 weeks =)
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service from Wayne was excelent
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent job
Repair Quality - 5.0/5.0 -
The car looks fantastic! Can’t tell anything ever happened. And was a few days ahead of schedule.
Customer Service - 5.0/5.0 -
Very courteous and professional. Frequent calls and texts to generous me updated
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The work was great. Done on time. But picking up was a challenge because I could not get there before 5:00 and the service center did not know where the paper work/keys were. I had to wait a Second day to pick it up by 5:00. Again the work was great. It looks like new.
Customer Service - 4.5/5.0 -
See other comment.
Returned Clean
My Experience - 5.0/5.0 -
I would recommend your business to everyone I know. Keeping me updated every day by text is really appreciated. Thank you for keeping your promise to have my vehicle repaired on the scheduled day. Also a Big Thank you for courtesy pickup from home to your business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
repair service was quality, but scratches were upsetting
Repair Quality - 3.0/5.0 -
Quality repair, however my vehicle was left with a lot of scratches that were not there before. My vehicle was very dirty so there was no way to prove damages on most of the new scratches. I will be left with additional damages that I am financially responsible for repairing.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Had a little problem but Wayne handled it and took awesome care of making sure I was happy with everything. If I’m ever in need of a body shop this will be the only place I’d go.