Napleton Buick GMC Body Shop
In operation 67 years.
Our fully equipped collision repair and auto body shop in Schaumburg can handle your auto body repair needs. Napleton is family owned and operated out of Schaumburg for 90 years. We work closely with insurance companies to ensure that your vehicle returns to a like-new state quickly. The paint shop works tirelessly to match all colors and trims, yielding a factory-quality finish. From a mild fender bender to a more serious car crash. Allow our trained professionals to complete your automobile restoration to manufacturer-specified standards. We have proudly been serving our Chicagoland area customers for over 30 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
Totally satisfied with the work done, not really happy about the estimate being wrong or work being done that wasn’t requested, though they removed the charge for it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Zoey was great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service & care
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 0.5/5.0 -
Did not find the dolve the issue with my car
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Wayne Julian did an amazing job making sure my car was fixed properly and on time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Zoe and Wayne were very helpful in the process. They value your time and handle everything with care.
My Experience - 5.0/5.0 -
excellent service and very helpful
My Experience - 5.0/5.0 -
Car repaired as promised and we were updated on its progress. Good people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completed work well. Kept us updated. Good cordial people
Customer Service - 5.0/5.0 -
Great job
Returned Clean
My Experience - 5.0/5.0 -
The staff was very friendly and professional from the day I brought my car in for a repair estimate until the day I picked up my car. My car looks great! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Zoe was very helpful though the process.
Customer Service - 4.5/5.0 -
A little miscommunication at one point but then it got rectified
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied with the service. I will recommend Napleton.
Customer Service - 5.0/5.0 -
Zoe was great to work with. Everything went well. I am very pleased with Napleton
Returned Clean
My Experience - 0.0/5.0 -
I do need to return for some minor adjustments that should have been addressed the first time, but I have a high overall opinion of Napleton
My Experience - 5.0/5.0 -
You're representative Zoe fry worked with us from beginning to end. she got us a ride home. she notified us when the car was ready to be brought in for repair and again notified us when the car was done, so we could pick it up. she's a fine employee, did a great job and is certainly a benefit to your organization.
Likely to Recommend - 5.0/5.0 -
I would recommend you.
Repair Quality - 5.0/5.0 -
Zoe Frei was my contact. She did a great job. I would use you again for sure.
Customer Service - 5.0/5.0 -
Good
My Experience - 5.0/5.0 -
Very happy with the service and timelyness
Likely to Recommend - 5.0/5.0 -
Other then the scratches, yes I would recommend
Repair Quality - 4.0/5.0 -
I think they did a nice job, but I found a couple scratches near the top where my trunk door is, but on my car, not the door. I know it was not me as I hand wash my car and that's too high for anything to scratch it. Other then that the employees are super nice to speak to work with.
Customer Service - 5.0/5.0 -
They are always a pleasure to speak to.
Returned Clean
My Experience - 5.0/5.0 -
Said car would be down by Monday December 34 rd was done 3 days early satFf was great cars covered by snow even gave me car wash before I left was very comforting Zoe’s was great from day. I came in for estament on my car accident info till day I pick up my car I was very satisfied
My Experience - 5.0/5.0 -
Everyone I dealt with was knowledgeable, helpful, and pleasant. I got the impression they really enjoy where they work, the work they do, and the people with whom they work. And my car looks great after the repairs.