Neil Huffman Collision Center

4.7 (2,148reviews)
93%
5130 Dixie Highway,  Louisville,  KY  40216

Neil Huffman Collision Center is a family owned, multi car line dealership collision center that has been serving the community since 1969. Our goal is to provide a streamlined, hassle free collision repair with complete customer satisfaction. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Jeep
Kia
Nissan
Ram

Reviews (2,148)

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My Experience

Coordinated with ins and car rental nicely, car looks great , thanks

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Definitely not. Need better communication with customers as well as fix issues correctly the first time

Repair Quality

After 2 months of working on repairs, once I received my car, it was a mess. Had to take my car back for 2 more days of repairs. And it’s still wrong. At this point, I don’t want them to touch my car again. Now I have to find another shop (& pay another shop) to fix what is still wrong.

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I have to see how this turns out tomorrow, hopefully I will get the missing cover piece

Customer Service

Had to have adjusted repair because of negligence to secure rear back up sensors rendering my car useless tome for 2 days, although very cordial and to quick to rectify the situation. Now I have to return to the shop because o e of the covers for, I guess where you would attach child seat, is missing. I don't understand why it was removed.

My Experience

My car was repaired beautifully and looks even better than it did when I initially bought it because now it does not have . I'm extremely pleased with the work and would absolutely recommend this collision center to anyone who needs these services.

My Experience

Brian was an awesome guy. I went in there thinking the worse. He says I'll take care of it. By the time I got home, heard from the insurance company. He took care of everything. The car looks wonderful. Brian was professional and understanding. Thanks

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They were professional

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Professional all the way

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The car looks wonderful

My Experience

I appreciated everyone I dealt with at the collision center. I would especially like to complement Brian Mayer, He was great to deal with, and went beyond my expectations. The car looks better than it did before the repair work. Thanks again.

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My Experience

Everything went great! Thank you

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My Experience

Thank you so much for communicating timeframes and keeping me informed. My car looks great and I’m so glad I have it back!

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I hit the wrong number. 10 is what I meant to hit

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I didn't expect the inside of my car to be cleaned up. Thanks so much.

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My Experience

The repairs were timely, the staff was professional and courteous. They even detailed it for me. That was above and beyond!

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The repair was great. The extra 300 miles my truck had on it was not. I’m seriously considering the reorder of the bumper explanation so it could be kept longer. I don’t put that many miles on it in that time frame. Trust is lost

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