Nelson Collision Center

4.9 (1,543reviews)

98%

(276) 666-8350

303 W.Church Street, Martinsville, VA 24112

98%

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303 W.Church Street
Martinsville, VA 24112

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Get an AI powered repair cost prediction

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Schedule an estimate appointment

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About Nelson Collision Center

See Photos

303 W.Church Street
Martinsville, VA 24112

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 51 years.

When it’s time to choose a repair facility to care for your car, it all comes down to a matter of trust. Having your vehicle damaged is unpleasant enough, without the additional worry of wondering whether the repair work will be accurate and reliable. Here at Nelson Collision Center we want to give you the peace of mind that comes from knowing your vehicle is in capable hands, and the assurance that it will be completely restored to its original performance and beauty. Integrity is the difference between a car that performs like new and one that just looks like it. Though we meticulously restore your vehicle’s original factory appearance, we are committed to delivering more than just a “cosmetic make-over.” We’ll repair your vehicle so it once again meets factory specifications. Once the repairs are complete, you can be as confident of your vehicle’s performance as you were the day you bought it.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

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Dodge

Fiat

Ford

Honda

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Scion

Subaru

Toyota

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Website

Reviews (1,543)

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Rating

1,212 Customers Rated

5 Stars

67.4% Complete

(1040)
4 Stars

6.9% Complete

(106)
3 Stars

1.9% Complete

(29)
2 Stars

0.8% Complete

(13)
1 Star

0.3% Complete

(5)
< 1 Star

1.2% Complete

(19)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, friendliness, and going above and beyond. Regular text message updates and proactive communication throughout the repair process were highlighted as standout features. Many customers appreciated repairs being completed ahead of schedule. A few customers noted areas for improvement directly from their experience, including occasional delays, vehicles not being thoroughly cleaned upon return, and isolated instances of minor issues discovered post-repair. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.

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Service Quality
Timeliness
Communication

"... updated throughout the entire repair process. The work they did was absolutely amazing and my vehicle looks brand new again. I really appreciate their professionalism, ..." Read more

"... use OEM parts only, which I really appreciated. The quality of their work was outstanding, and their professionalism, attention to detail, and commitment to doing things ..." Read more

"Nelsons Collision did an awesome job restoring my Rogue to its original state!! From appointment to pick up, I was updated continuously. ..." Read more

"... coordinating my rental car during the repairs. The quality of the work exceeded my expectations, and my car looks absolutely amazing. I highly recommend Nelson Collision ..." Read more

"... could not possibly have handled things any better. The people were courteous. The work is impeccable. I would recommend them to everybody unconditionally. ..." Read more

"... progress and completion of repairs plus a phone call. Earlier than expected this time. I would tell everyone that if you want quality work ..." Read more

"... process. I am very pleased with the repair, looks great! It took less time than expected to fix. I am very happy with the service. Thank you!" Read more

"Several text messages almost daily. 3 days ahead of promised completion date. The Best,,,,,,,, No Joke,,,. No question. Great ..." Read more

"... Collision Center for taking such good care our family and getting us back on the road in a timely manner. Keep up the excellent work." Read more

"Dates kept changing"

"... excellent experience with Nelson Collision! They communicated with me every step of the way and kept me updated throughout the entire repair process. The work they ..." Read more

"... regarding each step. During the repair work itself we had a live link showing on-schedule status with text updates weekly. It was a day earlier than originally promised, ..." Read more

"... till I picked up I was taken care of by everyone 💯. I appreciate the notifications letting me know how far along they were on the car and answered any questions I ..." Read more

"I received text messages informing me of the progress and completion of repairs plus a phone call. Earlier than expected ..." Read more

"... satisfied with the quality of the repair. Additionally, I appreciate the communication during the process. They kept in touch with me through automated text, which I thought ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication