Nelson Collision Center
In operation 51 years.
When it’s time to choose a repair facility to care for your car, it all comes down to a matter of trust. Having your vehicle damaged is unpleasant enough, without the additional worry of wondering whether the repair work will be accurate and reliable. Here at Nelson Collision Center we want to give you the peace of mind that comes from knowing your vehicle is in capable hands, and the assurance that it will be completely restored to its original performance and beauty. Integrity is the difference between a car that performs like new and one that just looks like it. Though we meticulously restore your vehicle’s original factory appearance, we are committed to delivering more than just a “cosmetic make-over.” We’ll repair your vehicle so it once again meets factory specifications. Once the repairs are complete, you can be as confident of your vehicle’s performance as you were the day you bought it.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job was done quickly and looks great. The technicians/mechanics/receptionist all went above and beyond making the total experience pleasant and painless. Would definitely recommend Nelson for any body work or repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, friendly and professionally. All the staff I delt with were top tier in their professionalism and customer service. Even with the brief interactions I had with staff I never felt like I was just another customer. All the work preformed was great and timely. Would have no problem recommending Nelson Collision to my family and friends
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You did a wonderful job repairing my Kia Soul, very nice, polite. I am happy to use you for my vehicle needs. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and open with the planned work on my car. Excellent quality
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We come to Nelson because they've proven themselves to be an awesome team. From start to finish our experience has always been excellent. Their professionalism in every department shines and always compliments their entire team. We always feel very taken care of and our vehicles come home in excellent condition. Thank you to to entire team at Nelson Collision Center for taking such good care our family and getting us back on the road in a timely manner. Keep up the excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The paint work, sensor replacement/programming were excellent. Only reason for not rating a 10 is because there’s a considerable gap where bumper cover meets fender on driver side. I notified the manager of my concern and he informed me that it’ll be corrected. Mr. Medley is a true professional and I think very highly of him.
Customer Service - 5.0/5.0 -
I feel as though the gap was just a small oversight and once I notified them of my concern I was informed that it’ll be corrected. You can’t ask for more than that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pleasant experience. Thank you Mark for your help!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Please read the text I sent above yours.
My Experience - 5.0/5.0 -
Ben is always a pleasure to work with. It’s nice to be able to rent a car and get the repairs done at the same place. They took care of everything!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The work is really good. I wish it was started earlier when the original date was set. Everyone was professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thankful for the work to get it completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although the repair was minor, Ben did a super job locating a difficult to find part and getting my vehicle repaired as quickly as possible
Customer Service - 5.0/5.0 -
As I was unable to pick up the vehicle, they brought the vehicle to my home
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done a great job. Everything looks good 👍
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My wheels hit the wheel well when I back my car up. I told Nelson about this and they said “well we did our alignment so it shouldn’t be happening”. I agree, it shouldn’t. They said they would take the car back to look at it but couldn’t deal with anything same day and I’d need to go through insurance again and get a rental car as they did not have a loaner for me. Left a message about sending a video and dropping it off when they had time for it, never called me back. A note, my car NEVER did this before I sent it there for the deer strike repair. They basically just brushed it off and never got back to me. Next step is to reach out to the insurance company and let them know the car was not repaired properly and also to leave reviews. I hate to do that but they didn’t feel the need to fix the issue they caused and I really can’t afford another rental car at the moment.