New Design Auto Body, Inc.
New Design Auto Body is a family-owned business that has been serving the Hyattsville area since 1989. It is clean and well kept. We do all makes and models including some restoration work. Our customer service in second to none. We offer life time Warranty on Paint and Labor.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 5:30 pm |
| Tue | 8:30 am - 5:30 pm |
| Wed | 8:30 am - 5:30 pm |
| Thu | 8:30 am - 5:30 pm |
| Fri | 8:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Work was completed well and the car was cleaned as well which I appreciated. Along with being picked up due to not having a ride.
My Experience - 5.0/5.0 -
Customer service was great Mr Wally was help and pleasant and very help for I’m explaining what was done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice reception, kept me informed when my car would be ready to be picked up
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am highly satisfied with the work that was done on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was very welcoming, explained things clearly and I was kept informed throughout the repair process. The repair was completed expeditiously and the car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
there is no other place that i would take my vehicle too when ever i need a gooood job done i kno wthat i can depend on new design auto body to do the work and get your vehicle back in good timing never had to wait if they give u a date for when it will b ready believe me it is ready they keep u up to date on what is going on with you vehicle love the work that they do would not trade them in for nothing that is my auto body shop too go to if i have to rate them i would give them 100000000%
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Paints not matching
My Experience - 5.0/5.0 -
From the receptionists/front of house staff to the mechanics and body work technicians, everyone always called me and gave me updates on the status of the repair claim. The work was not to be taken lightly as it was a decent amount of damage on the vehicle but it was done very quickly and efficiently. If my company has any body work needs, this shop will be first in mind to do the repairs!
My Experience - 0.0/5.0 -
The repair is still not complete. I picked the car on Saturday. A part ordered was not the right one so vehicle was not ready Friday p.m. I was to hear today (Monday) if the newly ordered part had come in. Haven't heard if it did--or didn't.
My Experience - 0.0/5.0 -
On the day I had to pick up my car, the shop had no power. I asked if I could pick up the car today and call them tomorrow with a credit card to pay the deductible. They told me no. They told me I could come and pick up the car tomorrow when they had electricity so I could pay with the credit card. I explained that I had to be out of town for work tomorrow and wouldn't be back until Wednesday. They said I had to come today to pick up the car and would have to pay cash. I was quite put out by the fact that they wouldn't trust me to call back with my card number. I even offered to allow them to write the card number down and charge me when the power came back on. They said no. Up until that, I had been very pleased with the service I received, but the situation with the power outage and the way I was treated tainted the whole experience.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Thank you for your good job on my car thank you for all your help one again thank you very much .