Nick's Auto Body of Salem

4.9 (295reviews)
97%
13134 Salem Alliance Rd,  Salem,  OH  44460

In operation 58 years.

MODERN DAY COLLISION REPAIR SHOP

Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (295)

Likely to Recommend

Repair Quality

Excellent communication throughout the process; Top notch customer service; the highest attention to detail.

Customer Service

My Experience

Awesome service!

Likely to Recommend

Great to work with.

Repair Quality

Tremendous service, the shop made the entire process quick and easy!

Customer Service

Awesome team, great communication and quick service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

We had a great experience at Nick’s Auto Body! Kevin is the consummate professional; we were able to drop our car off, the repair timeline and cost where exactly what he quoted. When we picked our car up, it looked fantastic! They definitely went the extra mile. We greatly appreciate this process being so painless.

Returned Clean

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very good service and work

Repair Quality

very good

Customer Service

very good

Returned Clean

Likely to Recommend

Repair Quality

They did great work, Can’t even tell the car was repaired.

Customer Service

Always in the loop, great team

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Fantastic. responsive. Quick to get back to me with any questions. Friendly. Was a great experience.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Returned Clean

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Repair Quality

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Repair Quality

Looks awesome and bery friendly

Customer Service

Returned Clean

Likely to Recommend

5 because I couldn’t even ask them to fix something as silly as a tonneau cover, unless I wanted to risk not getting it back in a timely manner

Repair Quality

Would have been a 10, except things were not put back together properly (tonneau cover) and unfortunately I had to find out the hard way that in its current state it will not fasten in the open position, and also the water seal is completely messed up and items inside bed got all wet.

Customer Service

I repeatedly mentioned this was my work truck and that I needed it back asap. Yet somehow a 4 day repair turned into 3 weeks.

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Not sure. Waiting for your response.

Repair Quality

I thought it took too long, but I would rather have things done right than hurrying the process. You did a wonderful job! Thank you so much!

Customer Service

Car shakes after a certain speed limit on highway, which was not there before I brought it into your shop. It seems to be out of line. It cannot stay like that...what is your scope on this? Other than that, you did an excellent job on my front end

Likely to Recommend

I thought it was a great touch that they also washed the car before I picked it up. That’s a nice perk for using their services.

Repair Quality

The only thing I wish I knew before paying the bill was that there was a fee for using a card to pay. I could’ve gotten money out of the bank and it would’ve saved me about $20. But other than that my experience was really good with the company.

Customer Service

Returned Clean