Superior Auto Body Inc

4.9 (785reviews)

98%

(330) 799-9708

51 Fitch Blvd, Austintown, OH 44515

98%

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51 Fitch Blvd
Austintown, OH 44515

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Take photos and get an online estimate

Online Estimate

About Superior Auto Body Inc

See Photos

51 Fitch Blvd
Austintown, OH 44515

Get Directions Email

Take photos and get an online estimate

Online Estimate

In operation 57 years, 44 years at this location.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 4:30 pm
Tue	8:00 am - 4:30 pm
Wed	8:00 am - 4:30 pm
Thu	8:00 am - 4:30 pm
Fri	8:00 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (785)

Sort By:
Newest
Rating

741 Customers Rated

5 Stars

86.8% Complete

(681)
4 Stars

5% Complete

(39)
3 Stars

1.4% Complete

(11)
2 Stars

0.5% Complete

(4)
1 Star

0.1% Complete

(1)
< 1 Star

0.6% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for friendly, professional service and thorough communication throughout the repair process, including text updates and proactive outreach. Timeliness is largely appreciated, with several customers noting vehicles were completed ahead of schedule. Customers highlight the attention to detail, interior and exterior cleanliness upon return, and willingness to promptly address any post-repair concerns. A few customers noted areas for improvement directly from their experiences: some felt communication during the repair process could be more proactive rather than requiring them to call for updates, and a small number experienced repairs taking longer than initially quoted. One customer expressed dissatisfaction with repair quality and responsiveness to follow-up concerns. Overall, the vast majority of customers express strong loyalty and willingness to recommend the shop to friends and family.

Select to learn more

Service Quality

"Great attention to detail. Finish and fit in all areas is excellent. Detail of interior and exterior were the best."

"The staff are highly trained, professional, and it definitely shows in their work."

"Terrible buff job , rubbing compound in seams and replaced parts have old color showing ridiculous after having the ..." Read more

"Superior Autobody did an outstanding job on my truck. Their team was very professional and kept me updated ..." Read more

"... very honest with the assessments, very professional. Fantastic work, at a fair price. Overall I highly recommend this shop! They do a fantastic job, reasonable time, and you ..." Read more

Service Quality

Service Quality

"Great attention to detail. Finish and fit in all areas is excellent. Detail of interior and exterior were the best."

"The staff are highly trained, professional, and it definitely shows in their work."

"Terrible buff job , rubbing compound in seams and replaced parts have old color showing ridiculous after having the ..." Read more

"Superior Autobody did an outstanding job on my truck. Their team was very professional and kept me updated ..." Read more

"... very honest with the assessments, very professional. Fantastic work, at a fair price. Overall I highly recommend this shop! They do a fantastic job, reasonable time, and you ..." Read more

Gregory (Ford owner) reviewed 8/13/26

Excellent work

Christine (Dodge owner) reviewed 8/13/26

Always recommend Superior Auto Body to all our friends and family!

Marie (Hyundai owner) reviewed 8/10/26

David (Buick owner) reviewed 8/10/26

Superior did an amazing job!

John (Infiniti owner) reviewed 8/6/26

Terrible buff job , rubbing compound in seams and replaced parts have old color showing ridiculous after having the car for over 6 weeks. Very disappointing

Can’t believe this car came out of there shop like this, I can see the color of the blue car they got the parts off and put it on my black car , razor lines on the buff job are terrible

Car was constantly getting pushed back every time we were told it would be done. The mirror they put on my black car was blue and you can see it. The car was to have an alignment and still pulls to the right , did it get an alignment still wait to hear

Linda (Subaru owner) reviewed 8/4/26

I would never recommend this shop to anyone.

Poor, incomplete work, and continual miscommunications.

William (Buick owner) reviewed 8/3/26

Tina (Kia owner) reviewed 7/31/26

Office staff was constantly confused and work took long than expected

Marianne F (Chevrolet owner) reviewed 7/30/26

Superior auto was excellent.

Everyone was kind and able to explain things

Linda (Honda owner) reviewed 7/30/26

Thanks for taking care of me Joe and Lori

Diane (Kia owner) reviewed 7/30/26

Patricia (Chevrolet owner) reviewed 7/27/26

Great workmanship and timely execution of repairs.

Jerilynn (Honda owner) reviewed 7/27/26

Anna (Chevrolet owner) reviewed 7/27/26

Jason (Mercedes-Benz owner) reviewed 7/27/26

Superior always does a great job. Best service hands down.

I always recommend Superior to anyone.

Superior always does a great job. Always go out of there way. Always satisfied.

All the people are extremely helpful and great to deal with.

Peter (Ford owner) reviewed 7/23/26

I’d choose zero if I could. My truck tailgate is crooked and the repair shop is unwilling to correct it. I had to go in 3 different times and twice after my rental car was returned, now being told I need to work out any additional repairs with insurance company.

If zero was an option I would have chosen that.

Office staff was pleasant. Returned my rental car for me. Argued that if I wanted any more issues addressed I would need to talk to the insurance company.

James (Ford owner) reviewed 7/20/26

Great job !

Good job

Charles W (Chevrolet owner) reviewed 7/20/26

Quality work

Great communication

David P (Subaru owner) reviewed 7/16/26

Would recommend them to friends for repairs.

They’ll did an excellent job on the repair.

They kept me updated on the progress of the repair. Always friendly and professional.

Joe (Dodge owner) reviewed 7/16/26

Outstanding!

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Superior Auto Body Inc

Take photos and get an online estimate

About Superior Auto Body Inc

Take photos and get an online estimate

Reviews (785)

741 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 3.0/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 3.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 0.5/5.0 -

Customer Service - 0.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0 -

Repair Quality - 0.5/5.0 -

Customer Service - 2.5/5.0 -