Superior Auto Body L.L.C. - Girard Location

4.9 (213reviews)
96%
717 South State Street,  Girard,  OH  44420

Your family owned and operated repair facility since 1969. Come and be part of the family!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (213)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting professional and courteous staff who provide excellent customer service. The repair work is frequently described as high-quality, with vehicles looking like new after completion. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed throughout the repair process. Timeliness is generally strong, with many repairs completed on schedule or even early. While most experiences are overwhelmingly positive, a few customers noted minor issues such as incomplete cleaning, missing parts, or alignment needs that required follow-up visits.
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"Dents thats were missed, body panels dont line up, no alignment, plastics pieces missing, trash and pieces of the truck just ..." Read more
"I was very pleased with the quality & friendliness of the service. My car was repaired within 48 hours. ..." Read more
"Superior does great with their quality of work and in a quick timeframe. I will use them in the ..." Read more
"Professional prompt and beautiful job on the repair"
"My car looks great after this repair from collision."
"I was told it would probably take 4-5 days. It only took 2 days. Wonderful."
"One day early"
"My vehicle was ready early."
"Done before schedule"
"Ready when promised."
"I was extremely satisfied with the repair. Everyone was very helpful & explained everything that was going to be done. And it was completed in ..." Read more
"Text updates daily"
"Great customer Service kept me updated about the repair process through texting. I thought that was ..." Read more
"Professional and Froendly. Kept me informed every step of the repair process."

My Experience

Ashley & the entire crew kept me very well informed the entire process. Very very satisfied with everything at Superior. Thank you for fixing my HRV & now it’s safe again.

Likely to Recommend

Repair Quality

Completely satisfied with Superior & all of their employees. Ashley was so helpful & kept me informed all along the way. Greatly appreciated everyone’s efforts especially with getting a new gas tank instead of the used one State Farm wanted instead of a new one.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I would preferred you contact my wife about her car. Also she asked for someone to give her an estimate on a repair in the chip in her windshield. No estimate was given or repair was done.

Likely to Recommend

Repair Quality

Customer Service

I told them to contact my wife about her car, but they continue to contact me.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great experience

My Experience

Great job. Car looks like new, keep up the good work. I will tell my friends and family how good your work is. Jim. T

Likely to Recommend

Repair Quality

Did a very good job on my Buick Looks great just like new.

Customer Service

Great customer Service kept me updated about the repair process through texting. I thought that was great.

Returned Clean

My Experience

My Experience

Car looks great!

Likely to Recommend

Repair Quality

My car looks great! Thank you

Customer Service

Very helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was extremely satisfied with the repair. Everyone was very helpful & explained everything that was going to be done. And it was completed in 2 days! Amazing! Thank you for excellent service.

Likely to Recommend

All of my family members know Superior is the best place to contact when needed for repairs.

Repair Quality

I was very pleased with the quality & friendliness of the service. My car was repaired within 48 hours. Amazing! Thank you for taking such good care of me.

Customer Service

Very friendly and informative.

Returned Clean

My Experience

Everyone there is extremely accommodating and respectful. It was a fantastic experience!

My Experience

Quality and professional work as always. 5 stars.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent experience from start to finish.

Likely to Recommend

Repair Quality

Nice work and very efficient with scheduling and logistics.

Customer Service

Great service. Very professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend them.

Repair Quality

Very pleased with service.

Customer Service

Everyone i spoke with was pleasant and courteous.

Returned Clean

Likely to Recommend

10/10 will ALWAYS recommend Superior

Repair Quality

This is my second time sending a car to Superior for repairs. Everytime I’m greeted with the most kind, professional, patient and kind customer service from Jared and the crew. The work is speedy and perfect every. single. time. My vehicles will always be sent for repairs to Superior. Thank you Jared and crew, you’re amazing!!

Customer Service

Returned Clean

My Experience

My Experience

Plastics not reinstalled, plastics missing, trash inside my vehicle, nuts and bolts loose in engine just laying around, wires not connected to anything, fitment of body panels terrible

Likely to Recommend

0 if I could

Repair Quality

Dents that’s were missed, body panels don’t line up, no alignment, plastics pieces missing, trash and pieces of the truck just put inside the truck, nuts and bolts just sitting around in the engine bay terrible

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Front rim is scratched and needs to be righted. I’m waiting for a callback from superior when it comes in

Customer Service

Returned Clean