Niello Collision Center

4.8 (76reviews)
97%
2625 Arden Way,  Sacramento,  CA  95825

Accidents happen. Fortunately, Niello Collision Center is here to put the experience behind you. Niello - the same company you depend on for sales, parts and service of your vehicle - can also be depended on for auto body repair. The Niello Collision Center works with many auto insurance companies, with whom we enjoy solid working relationships. We negotiate with them to ensure that your vehicle is repaired to the highest and most exacting standards. At Niello, we believe the Perfect Repair is an Invisible Repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
BMW
Honda
I-Car
MINI
Volkswagen
Volvo

Reviews (76)

My Experience

Professional friendly

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Alex was amazing. Great communication and service! Thank you.

Likely to Recommend

Repair Quality

Very satisfied with my repairs. I can’t even tell anything was damaged. My car looks new and they cleaned the inside of it as well, that’s a bonus for a busy mom.

Customer Service

Alex is so great at his job. He communicated about the repairs and pick up dates. He listened and spoke with confidence. I highly recommend him to others.

Returned Clean

My Experience

I see the car when I pick it up next couple weeks bmw us holding for me. Thanks again for all your help

Likely to Recommend

Repair Quality

Customer Service

Great mire great terrific

Likely to Recommend

Repair Quality

Customer Service

Alex and the entire team were very easy to work with. Everything went as we discussed.

Likely to Recommend

If family and friends own a car sold by Neillo, or a vehicle make by the kind of cars they sell, I would definitely recommend them.

Repair Quality

So far! I've had it less than a week now and will see how things go, but so far so good. I also like the idea that there is a lifetime - or as long as I own the vehicle - guarantee on the job.

Customer Service

So far so good! The car looks and drives GREAT! I love Neillo, and would not trust my Mini Clubman with anyone else!

My Experience

Always let me know what was going on. Very kind and efficient on the phone. I am used to dealing with Mini/BMW of San Francisco who are condescending and not at all helpful. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Since the bumper was repaired, I had some alerts in my car for the sensors. I had to bring it to the dealership for recalibration.

Customer Service

My Experience

Got it done in half the time they said it would take, very nice people

Likely to Recommend

Repair Quality

Customer Service

Excellent service all around!

My Experience

The work done on my vehicle was great and the repair quality looks excellent, so thank you to the team for that. However, the overall process took about 30 days to complete due to parts and delays. When I picked up my car and left the center, I realized the gas cover would not open, which meant I had to drive back immediately to have it fixed. That was an inconvenience, especially after already waiting a month for the repair. The final work itself was done very well, but the timeline and the return trip for the gas cap issue were frustrating parts of the experience.

Likely to Recommend

Repair Quality

Customer Service

The repair work itself was great; however, after leaving I had to return because the gas cover would not open. Since the vehicle was rear-ended, I would have expected all components to be thoroughly checked prior to releasing the vehicle. This was an inconvenience that could have been avoided with better quality control.

My Experience

Thank you so much, I appreciated for you guys serving, I’m very grateful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Carli was professional, communicative, and followed through when she said she would do something. It was reassuring to know Carli was taking care of the work. Many thanks, Carli

My Experience

Thanks Alex and the folks who did the repairs

Likely to Recommend

Repair Quality

Need to go back in 30 days for coating to be applied

Customer Service

Great work… need to go back for the coating. Alex was great with updates on the repairs

My Experience

Easy drop off, I was kept up-to-date on all the work and timelines. Excellent repair car looked brand new. I appreciated the detailing and the customer service.

Likely to Recommend

Very satisfied with the whole process, enterprise car rental was wonderful as well

Repair Quality

Looks like new ,color match perfect

Customer Service

Easy drop off process. They kept us informed of all the upcoming work and timelines. I appreciated their attention to detail. My car. Looked brand new when I picked it up very pleased with the process and outcome. Thank you for the recommendation and help in getting my car repaired.

My Experience

Service from start to finish was great. Alex was very attentive. Car looks and runs fine. Thank you!

My Experience

Very efficient group. Courteous! Friendly Kept me informed.

Likely to Recommend

Repair Quality

Customer Service

Very easy to work with. Good organization.