Nissan 24 Collision
In operation 21 years.
Nissan 24 Collision Dealer Collision repair Our goal is to provide high quality repair on a timely basis with life time warranty to original owner
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
The lack costumer services skills. They never call you to give you an update, you have to constantly call them to figure out what is going on
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes, I will recommend it!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was okay!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The personnel at 24 Collision were very professional and took the time to explain the repairs that were going to be made to my vehicle. The whole experience was very satisfactory. The only drawback was when the vehicle was finally painted they had chosen the wrong paint finish as to it is a metallic black with sparkles. The car was repainted and the job was done very professional.
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My second time bringing my car to get fixed and everything was great and they were very helpful .
Customer Service - 5.0/5.0 -
They were great and was pleasant to answer all the questions you had
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Can update after I have my car looked at again at dealership, since I’ve picked my car up from collision 24 it is now leaking engine oil which was never an issue before.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
Very minor overspray visible
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Work well done.
Customer Service - 4.5/5.0 -
Professionalism
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Very disrespectful on the phone every time I called for an update. never saying there name whom I was speaking to. Putting e on hold all the time to keep asking Kevin the question instead of putting Kevin on the phone... Lost my key I had to bring my spare to them. Then they had to make a new key. When picking up my cat they just hand me the keys and expect me to locate the car.. until I got very frustrated and told them they very disrespectful find my car please and bring it around
Customer Service - 0.5/5.0 -
Horrible they all need to be trained in customer service. In the Nissan body shop
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
First of all, it took much longer than expected. The repair started on 6/18/25 and ended on 7/11/25. Secondly, the engine light was turned on after the repair due to low battery voltage as Nissan 24 explained that was caused by leaving the hood open too long during the repair. Thirdly, the surface of my car front side after the repair was not completely even. It looked OK, so I didn't make any more claim, but I was not happy about it.
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Repair shop refused to call insurance adjuster with updates I HAD TO CALL REPEATEDLY FOR UPDATES ! ALSO THE QUOTED TIME FRAME WAS 1 WEEK AND HERE WE ARE APPROACHING WEEK 3 AND I HAD NO IDEA THE CAR WAS FINISHED HAD IT NOT BEEN FOR THIS SURVEY!
Customer Service - 0.5/5.0 -
No communication except on my end calling daily for updates. also refused to call adjuster so we could extend our covered rental car.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
Made a mess of my car, had to bring the car back at least 3 times to either fix something or show where a repair needed to be
Customer Service - 0.5/5.0 -
Very argumentative, left my car open, doors off in the lot, pollen and dust everywhere
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
That’s my go to place
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
My car is still messed up but I was told that it wasn’t covered
Customer Service - 4.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
The repair was fine, how when I picked up the car is was filthy I was supposed to pick the car up on July 3rd but I didn't pick it up till July 8th which give them plenty of time to clean the car up. When I picked the car up it was soo dirty their was glue still on the door. I need to go to work so had to leave, I had to get my car detail instead. I called the store next day spoke with a Jared and emailed him pictures of how dirty the car was and still haven't heard anything back yet. Overall not a good experience